Prestige Toyota of Ramsey

quick careful service, good answers to questions Same as title. Hang was excellent at answering my technical questions. Carolyn went and got him to come and answer directly to me. I was interested Same as title. Hang was excellent at answering my technical questions. Carolyn went and got him to come and answer directly to me. I was interested in whether my 86 special edition was a 2 stroke cycle engine or 4 stroke cycle. More

friendly people, excellent service Excellent experience from the first fellow who greats you to the last person who brings your finished car to you. Car was fixed in a reasonable amoun Excellent experience from the first fellow who greats you to the last person who brings your finished car to you. Car was fixed in a reasonable amount of time and having the loaner to do a few errands while it was being serviced was a big help. More

Traded a Mini Cooper for a Toyota 4Runner with Prestige I've been a customer of the Prestige Northern New Jersey Mini dealership for over 15 years. The car I traded on the new Toyota 4Runner was my 3rd Mini I've been a customer of the Prestige Northern New Jersey Mini dealership for over 15 years. The car I traded on the new Toyota 4Runner was my 3rd Mini Cooper which was the John Cooper Works model. I originally chose Prestige because of my business activity in that part of New Jersey 15 years ago. And, since I live 3 hours away in central Pennsylvania, I developed a relationship with Prestige over the years for service and repairs. I've invested countless thousands on Mini Cooper and Prestige over those many years. It was time to change vehicles and the trade was for my son. He chose the Toyota 4Runner and Prestige (directly across the street from Prestige Mini) to perform the trade. Our local Toyota dealer was unable to give us a favorable value on the Mini because this is not a "Mini Market". The new Prestige recognized my loyalty and commitment over the past and was able to give us additional value on the transaction other Toyota dealers could not. Thanks to the respect for my money spent over the years we were able to save an additional $1500 more than our local dealership, whom I know personally. The 3 hour trip to Jersey was well worth it. I thank Joe, Sam and Chris for their efforts to make my son happy. My son negotiated the transaction and it was his first new car "deal". He did very well and I'm a proud Dad! More

Customer Service has always been great. Having a loaners car available when I must leave my car for service is a plus. In my case it would be a burden not having a loaners car available. C Having a loaners car available when I must leave my car for service is a plus. In my case it would be a burden not having a loaners car available. Chris has always been helpful for all my concerns. More

Excellent . Mr. Jaffe was a pro when I bought my Camry in 2008. I would like to deal with him on my next purchase which I'm currently considering ( 2019 Avalon Mr. Jaffe was a pro when I bought my Camry in 2008. I would like to deal with him on my next purchase which I'm currently considering ( 2019 Avalon XLE). Just had my 2008 Camry and 2014 Avalon in for service and Luke was friendly and extremely professional in the way he dealt with me and my wife. Also worked with Jake in service in the past and he too was outstanding. More

Purchasing a New Vehicle We previously purchased 2 cars from Prestige Toyota, and returned now to buy our third car from this dealership. Each one of our experiences have bee We previously purchased 2 cars from Prestige Toyota, and returned now to buy our third car from this dealership. Each one of our experiences have been handled professionally, and to our mutual satisfaction. Our sales person this time, Chris D'Onofrio, was a pleasure to work with. He was also extremely knowledgeable about the car we considered purchasing, which we did buy. I highly recommend Prestige Toyota, and especially, if possible, to make an appointment with Chris, who will handle your needs and questions with utmost professionalism. More

Mostly Goid service Service for the first time done without approval. Although it was a minor thing I should have been consulted first! Not satisfied and shocked. Cabin a Service for the first time done without approval. Although it was a minor thing I should have been consulted first! Not satisfied and shocked. Cabin air filter and air filter checked and advisor was directed to not allow this, due to both being K&N long life filters, which were cleaned before service and two long trips. Side marker light was changed without my approval & I was charged a ship fee and it was not explained. This is the first time I was not satisfied with service performed. Highly disappointed. More

Great service Prompt service and courteous Got service need able to get loaner car needed Was informed of needed services Gabi had great customer service and e Prompt service and courteous Got service need able to get loaner car needed Was informed of needed services Gabi had great customer service and explained everything More

Engine Light on. RAV4, 2005, has 197,000 plus miles Service Rep. CAROLINE did a fantastic job in searching for problem with the Service Tech. and solving same. She called me and kept me informed w Service Rep. CAROLINE did a fantastic job in searching for problem with the Service Tech. and solving same. She called me and kept me informed while service performed. Great Job! More

60k MILE TUNE UP Thank you to Gabi for the last two excellent experiences at Prestige. He has taken care of my family both times. We do like Prestige Toyota. Thank you to Gabi for the last two excellent experiences at Prestige. He has taken care of my family both times. We do like Prestige Toyota. More