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Prestige Toyota of Ramsey
Ramsey, NJ
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,815 reviews
July 19, 2018
Easy ,fast and uncomplicated! The service was impeccable and the people were very friendly. I was in and out and on my my to work without hassle. Love it!!! The service was impeccable and the people were very friendly. I was in and out and on my my to work without hassle. Love it!!! More
by LBRUZZO
Verified CustomerEmployees Worked With
Clarence Digambar, Tim Broderick
July 19, 2018
Prestige Toyota Service is all about service. Fast service, friendly staff, clean car. what else can you expect? I will definitely recommend Prestige Toyota in Ramsey(Mahwah) to others. Fast service, friendly staff, clean car. what else can you expect? I will definitely recommend Prestige Toyota in Ramsey(Mahwah) to others. More
by DANKI22
Employees Worked With
Chris Budde, Sergio Gonzalez
July 19, 2018
peaceful Second time buyer at prestige auto in Ramsey NJ. The dealership was able to talk to me about the cars I wanted on the phone w/o any pressure and very Second time buyer at prestige auto in Ramsey NJ. The dealership was able to talk to me about the cars I wanted on the phone w/o any pressure and very politely and with great patience for the customer. This second time they sent a car for us to Staten Island to come test drive the cars we were interested in since we were without a car to make the trip. The dealership is clean, modern, and comfortable and all the staff really nice and accommodating. Our salesman John was excellent and we now own another beautiful Toyota Prius which we love. Would only car shop here. More
by PHYLLISFORMAN
Employees Worked With
Other Employees :
John new salesman, ours was his first sale, Rosalia Mann
July 19, 2018
Un-needed oil change I got a "maintenance required" message in my car around the mileage in the service minder sticker they put in my car last time I was there, so I sched I got a "maintenance required" message in my car around the mileage in the service minder sticker they put in my car last time I was there, so I scheduled a service. When I got there, the service representative (Tom Jacobs) told me the car was in the middle of the service cycle, so the car really didn't need service. But then he said: "Let me double-check". After a minute he told me that I was right and that the car was due for service: oil change, tire rotation and multi-point inspection. So they serviced the car. Later, when I looked at the owner's manual maintenance log, I found out that the service wasn't really necessary. So basically they did (and charged me for) an oil change that wasn't necessary, knowing that it was not necessary, instead of telling me: "really, it isn't necessary, but we can do it if you insist". That's assuming they really changed the oil. What a bunch of slimy guys. More
by pvp
Employees Worked With
Tom Jacobs
July 18, 2018
PAINLESS 5TH Car I bought from Prestige, Russell is "THE BEST". New Management has corrected problems of the past, so it seems. Like I said Russell always make 5TH Car I bought from Prestige, Russell is "THE BEST". New Management has corrected problems of the past, so it seems. Like I said Russell always makes the experience a little less painful. I would definitely give Prestige a CHANCE to try and sell me Toyota#6 . Stop by and ask for Russell. More
by pjmacn4
Employees Worked With
Russell Saslow
July 18, 2018
Glen Campbell was an excellent and caring car salesman Working with Sam and Glen was an awesome experienceTheir expertise on the Toyota Camry will have me returning for another one when my lease is up. Working with Sam and Glen was an awesome experienceTheir expertise on the Toyota Camry will have me returning for another one when my lease is up. More
by broadway50
Employees Worked With
Glen Campbell, Sameh Ghabour, Luis Alvarez
July 18, 2018
Professional Service Very organized, informative and fast. Was able to schedule service appointment at a time that was convenient for us. Serviced and washed the vehicle a Very organized, informative and fast. Was able to schedule service appointment at a time that was convenient for us. Serviced and washed the vehicle and took time to explain, patiently, some of the features. More
by ladidee50
Employees Worked With
Jason Bochner
July 18, 2018
Great experience at this dealer. The salesperson was awesome and had an overall pleasent experience, the best Toyota dealer in the area and highly recommended. at this dealer. The salesperson was awesome and had an overall pleasent experience, the best Toyota dealer in the area and highly recommended. More
by cstamatis24
Employees Worked With
Sameh Ghabour, Arsen Musalaev
July 18, 2018
First in, first out It is difficult for me to schedule a service appointment because I do not know when I can be available to bring in my car for service. On the day I d It is difficult for me to schedule a service appointment because I do not know when I can be available to bring in my car for service. On the day I do bring m car in, I make it a point to be early as possible to be the first car on line when the door opens. I am informed that my wait time may be longer because the technicians take care of customers who made appointments first. But technicians are always quick and I ended up leaving first. Maybe it was because it was a routine checkup on a lease car. But the service is first class. Nice lounge to wait in with TV and free coffee. If you are there in a Saturday, complimentary bagels are offered. Makes it ok to skip breakfast at home. : ) More
by Toyota Fan
Employees Worked With
Juan RIvas, Peter Iuculano, Chris Budde, Jodi Bachetti, Jake Soja, Kelly Faber
July 17, 2018
Excellent Well informed on products and fair pricing. Sales associated we're friendly and helpful. Applying for a car loan through the dealership was easy and n Well informed on products and fair pricing. Sales associated we're friendly and helpful. Applying for a car loan through the dealership was easy and non painstaking More
by dferrer3.dfi
Employees Worked With
Sameh Ghabour, Tigran Saghyan
