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Prestige Toyota of Ramsey
Ramsey, NJ
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,816 reviews
March 03, 2023
Great experience. However I dislike being asked to complete a survey every time I have an experience However I dislike being asked to complete a survey every time I have an experience More
by myhomeassistant
Verified CustomerEmployees Worked With
March 03, 2023
The staff/employees were not friendly/ welcoming. Once you buy the car after thatt They don't care if you have more questions, they will not answer properly instead he was on the phone texting or ta Once you buy the car after thatt They don't care if you have more questions, they will not answer properly instead he was on the phone texting or talking to someone. More
by nurisherpa09
March 02, 2023
Kenawy hi is a perfect sales car dealership. . I looking for a jeep it's my ideal, Kenawy is recommended for me the Lexus NX it's very satisfying to me really thanks Kenawy and Ramsay Moshe.. hi . I looking for a jeep it's my ideal, Kenawy is recommended for me the Lexus NX it's very satisfying to me really thanks Kenawy and Ramsay Moshe.. hi is a perfect accounting handling the deal and make a good offer thanks for all Ramsay team I appreciated that too much More
by WAELELGAZAWEY
March 02, 2023
This review is for Caroline Siderias and her excellence in Customer Service. Caroline tried to step in as far as she could for the remote start issue I was having. She is fabulous! I only wish the Toyota B in Customer Service. Caroline tried to step in as far as she could for the remote start issue I was having. She is fabulous! I only wish the Toyota Brand Managers that were assigned to my case 230125000347 had as much customer service follow up, care, concern and dedication as Caroline! The remote is now working but the brand manager never circled back for closure and make up for all the time and effort I put in to resolve it. Time taken away from my job. More
by JCHIERT
Employees Worked With
March 02, 2023
Good service from Caroline. Easy to schedule service on line. I don’t like having to use 15 words Easy to schedule service on line. I don’t like having to use 15 words More
by FARRELL
Employees Worked With
March 02, 2023
Once I found the right place. ..my Waze lady sent me to Mcfee In Mahwah and then to the Lexus service spot...Wayne was great, very helpful and attentive.I did not have to wait terr ..my Waze lady sent me to Mcfee In Mahwah and then to the Lexus service spot...Wayne was great, very helpful and attentive.I did not have to wait terribly long which was good since I was staying there to wait. The only name it your star roster that I recognize is Wayne's...The cashier was very pleasant but I do not know her name. More
by jameslaine
Employees Worked With
WAYNE SCHNEIDER
March 01, 2023
I called multiple times,left messages nobody returned my calls.. i had to schedule a service appointment to have some kind of answer to my questions… they couldn’t even check if i am under warranty or how m calls.. i had to schedule a service appointment to have some kind of answer to my questions… they couldn’t even check if i am under warranty or how much i am gonna pay.. customer service is horrible… More
by Ipekb
Employees Worked With
