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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

February 11, 2023

I have leased/financed many vehicles throughout the years and by far Chris D’onofrio has provided the best experience. He’s very knowledgeable and goes above and beyond to make sure you leave happy. I can’t More

by LaCubaniiita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your kind words and loyalty to our dealership! It sounds like Chris went above and beyond to assist you and we're so happy to hear that. We look forward to working with you again soon!

February 10, 2023

Good Service, courtesy, and attentive staff. I would like them to wash my car when car being serviced. More

by martizh5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Feb 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! It's a pleasure to know our team could assist you and provide you with great service. We look forward to working with you again in the near future!

February 10, 2023

Excellent service,didn’t have to wait long time,took only less than an hour. More

by JIMMYTHOMAS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari, Elena O'Hair
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Feb 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 10, 2023

The customer service and amenities was my best experiences from other locations in the bronx and newburgh locations. Wait time didn't feel too long thank you More

by Quinn1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Feb 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 10, 2023

Just another day of great service at prestige Toyota, I was once again treated well, my car drives great. More

by KEVINJAWS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Feb 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 09, 2023

Service completed and done on time. Able to get information when needed . Employees very helpful More

by marthamacrobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 08, 2023

Service Center went out of their way get my vehicle taken care of. Quality shop More

by jp33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review!

February 08, 2023

Disrespectful management specifically Tom in the service department who Yelled at me in his office with the door wide open More

by Ashley.n.gravina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Carrino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
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Feb 09, 2023 -

Prestige Toyota of Ramsey responded

Ashley, we apologize for your experience. We do not want any of our customers to feel that way. When you have some additional time, please reach out to Harshal Patel at hpatel@dchusa.com to continue the conversation we were having that day so that we could rectify the situation.

February 07, 2023

Wayne is x plain Ed exactly what would go down and how long it would take and work was actually completed way sooner then promised More

by PEARL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Feb 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 07, 2023

The communication was thorough, the service was completed quickly and the service technician was top-notch. More

by DEANACURCIONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Report | Print
Feb 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review, Deana! It's a pleasure to know our team could assist you and provide you with outstanding service.

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