Back

Prestige Toyota of Ramsey - Service Center

Ramsey, NJ

4.6
3,097 Reviews

3,097 Reviews of Prestige Toyota of Ramsey - Service Center

Sort by
January 03, 2024

Easy to get an appoinment, solved the isdue reight away. Friendly associate and very helpful. More

by Mike65582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Mejia
Jan 03, 2024 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

December 12, 2023

Service Advisor Caroline Siderias did excellent, job as usual. She explained everything. She is extremely knowledgeable and extremely professional. More

by abcars2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad to hear that Caroline Siderias was able to take care of your vehicle in a timely manner!

November 29, 2023

With my go-to mechanic unable to resolve a six-week check engine light issue, I returned to Prestige. Over the next four weeks, they diagnosed a leaky valve condition necessitating a cylinder head (and relat More

by hjmunck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Urmeneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. It is nice to hear that your service experience was good. We appreciate your business and your thoughts about how we may improve..

November 21, 2023

I had my new Venza in for the first service. Caroline in the service department assisted me, she was very knowledgeable and helpful. She let me know what to expect and kept me updated with tex More

by Tomheg19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hang Fabulisa( I think that’s her name she checked me in )
Nov 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Caroline was able to take care of your vehicle in a timely manner!

November 14, 2023

Went for a 15000 mile service, was in and out quickly and also got a car wash, everything was great. Elena also scheduled my nest appointment. she was a pleasure to work with More

by deerman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Elena was able to take care of your vehicle in a timely manner!

November 03, 2023

Took my vehicle in for a tire rotation and periodic inspection. Worked with Jeff, a service advisor, and waited at the service facility. The process was smooth as I was informed of the progress of th More

by David_S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Jeff was able to take care of your vehicle in a timely manner!

October 28, 2023

Brought in for oil change and safety inspection, Elena was the service advisor., Car was taken in right away and was done quickly. Was a pleasure to work with Elena More

by deerman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Elena was able to take care of your vehicle in a timely manner!

October 25, 2023

The service has very nice waiting area with a great coffee machine. They also have video from mechanic showing possible issues with the car and all available options to accept or reject the proposed f More

by SIGNATOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
WAYNE SCHNEIDER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elena O'Hair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Veli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Ammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Urmeneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

October 14, 2023

Jeff is total pleasure to work with. Curious, knowledgeable and helpful. Visited for a defective seatbelt buckle, he ordered the part, called me for an appointment and was all done withi More

by wael0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Jeff was so helpful and we hope to see you again!

October 13, 2023

I had a great experience with service department. The service manager was very professional and extremely helpful. The technician identified the problem with my car and was able to fix it and retur More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Urmeneta
Oct 13, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!