Prestige Volkswagen of Stamford - Service Center

Honestly, my experience at this dealership has been AMAZING. The staff was very helpful and personable. Would always kept me updated on the status of my car and remembered me through the phone every ti AMAZING. The staff was very helpful and personable. Would always kept me updated on the status of my car and remembered me through the phone every time I would get in contact! Best Customer service that I haven’t seen in a really long time! More

The customer service rep was very helpful and the service was completed much earlier than expected. was completed much earlier than expected. More

The location is convenient to my home, I appreciate the shuttle service And the staff is polite shuttle service And the staff is polite More

Great service! My car runs great now. Rishi is awesome! I would recommend them without reservation. My car runs great now. Rishi is awesome! I would recommend them without reservation. More

Service and staff were very good, the only thing I did not understand is why they did not have the part in & had to order it when I had made the appointment 2 weeks earlier. The part should have been the not understand is why they did not have the part in & had to order it when I had made the appointment 2 weeks earlier. The part should have been there. More

Very good check in. Car taken in on arrival. Very pleasant gentleman. Office ready for details of visit. Car taken in on arrival. Very pleasant gentleman. Office ready for details of visit. More

Fantastic organizational plan for the appointment, received immediate attention, grateful for everyone’s can-do attitude, and they heard I had someplace to be and completed the service way faster tha received immediate attention, grateful for everyone’s can-do attitude, and they heard I had someplace to be and completed the service way faster than I imagined More

The service and staff were excellent and professional. My only thing is I made the appointment 2 weeks in Advance & had to go back because they did not have the part that day. This was a recall appointm My only thing is I made the appointment 2 weeks in Advance & had to go back because they did not have the part that day. This was a recall appointment so the part should have been there. More

They appear to be responsive to my queries. Very friendly. Just in the beginning a tad bit unorganized. I think this was due to many people involved, trying to satisfy me. My main querie is how Very friendly. Just in the beginning a tad bit unorganized. I think this was due to many people involved, trying to satisfy me. My main querie is how did this car get thru the certification process with shipping blocks in the suspension. More importantly, how was it driven for 4k+ miles with no one checking. It was serviced in a vw dealership. I wonder what the long term issues which may occur. My concern was addressed abd problem gone 1way More

Pice for parts a more expensive than online. That was very confusing to me. Need to do better!! That was very confusing to me. Need to do better!! More