Prestige Volkswagen of Stamford - Service Center

They were fast and efficient and took time to explain everything to me. I was impressed with how thorough they were. everything to me. I was impressed with how thorough they were. More

Quite unfriendly at loaner car desk and communication poor on timing / cost. Overall room for improvement poor on timing / cost. Overall room for improvement More

The woman at the front desk was less then friendly. She also mumbled on the phone and when I got my car. Also what happens to washing and vacuuming after service? It was a nice touch that clearly doesn She also mumbled on the phone and when I got my car. Also what happens to washing and vacuuming after service? It was a nice touch that clearly doesn’t happen any longer More

Very accommodating. I wish I was told no pets in the loaner cars. Before I got there. I had my dog to take to the vet had to take him go back home and drop him off. 250. I wish I was told no pets in the loaner cars. Before I got there. I had my dog to take to the vet had to take him go back home and drop him off. 250.00 for a small pet, really is outrageous. The service once I got back was super! More

Excellent service and quick turnaround time delivery for the work to be done. Thanks for your courteous service the work to be done. Thanks for your courteous service More

They was trying to get me into a new car than help me with it. with it. More

Great service. Taft was friendly and clear in communication. Highly recommend Prestige Volkswagen of Stamford. Taft was friendly and clear in communication. Highly recommend Prestige Volkswagen of Stamford. More

Great people! Labor to replace a battery and labor to plug in the tester to evaluate the running of the vehicle over priced. Labor to replace a battery and labor to plug in the tester to evaluate the running of the vehicle over priced. More

I’m only holding on to my Atlas because my new car has not been delivered. Number 1 reason I’m trading in my Atlas is because of the terrible service department at Prestige VW. I bought my Atlas numerous not been delivered. Number 1 reason I’m trading in my Atlas is because of the terrible service department at Prestige VW. I bought my Atlas numerous times for an antifreeze burning smell, and multiple times was told it was just venting. Twice I was charged for antifreeze when the low fluid level light came on but no leaks could be found. Had to bring it to Westchester VW to have the car properly serviced. The battery died and was told I had to bring it the Dealership because the new battery needed to be programmed to the car. Afterwards I called and asked multiple service techs and dealerships service departments, including the service department of my new car and all told me that I was lied to and it is untrue. Only reason I’m trading in my Atlas and not buying another one is because of Prestige. I would never recommend them to check my tire pressure. Westchester is by far a much better and honest dealership but I want a dealership that is in my town or closer than 30 miles away. Thank you for this opportunity to tell my history with Prestige and why I can not recommend their service department. More

Lillian was very helpful and professional she answered my questions and my concerns she is star questions and my concerns she is star More