Prestige Volkswagen of Stamford - Service Center

Very helpful when I called for appointment and also people in the dealer service very nice people. Thank you people in the dealer service very nice people. Thank you More

Customer service lacked understanding to translate issues with car and what was to be done to technicians, conducted unauthorized work and failed to relay what diagnostic results were. Deadlines were frequen with car and what was to be done to technicians, conducted unauthorized work and failed to relay what diagnostic results were. Deadlines were frequently blown (it took a full week for a diagnostic to be performed and we only knew after we called). I don’t trust that this dealer has the knowledge to fix the problem in an effective or reasonably priced manner after I had to reiterate facts and portions of the conversation on a frequent basis. This seems like a total money grab and that the problem will not be fixed (especially as one of the issues- my key being deprogrammed) started 3 days after the last time I came to get it fixed at this same place. I already came once for it. I was told $300+ to fix. Now I’m being told it’s over $800. Why the difference? What is the actual problem? I refuse to keep paying More

The staff at Prestige was very attentive to me and my cars needs. The service department was very knowledgeable and walked me through everything that they were going to do. cars needs. The service department was very knowledgeable and walked me through everything that they were going to do. More

When cars are services- car wash should be included- very disappointing to not have that done as it has in the past - disappointing to not have that done as it has in the past - More

Great service ! Gave me a loaner took great care of my car ! Rishi was awesome Gave me a loaner took great care of my car ! Rishi was awesome More

Helped with a situation that could have cost me additional money. I appreciate their help. additional money. I appreciate their help. More

Amazing people very kind helpful will help you with anything you need thank you guys so much!! anything you need thank you guys so much!! More

Very friendly staff with excellent loaner car option. Jamie and Rishi were especially helpful to me. Jamie and Rishi were especially helpful to me. More

Best dealership. Everyone there is so helpful, kind and attentive. I wouldn’t go anywhere else! Everyone there is so helpful, kind and attentive. I wouldn’t go anywhere else! More

the prices are too high, and they need to pay more attention to any repair or oil change since they forgot to reset the computer that marks the oil change. attention in good and recommended attention to any repair or oil change since they forgot to reset the computer that marks the oil change. attention in good and recommended More