Prestige Volkswagen of Stamford - Service Center

Friendly, helpful, knowledgeable and accomodating, the service professionals do an excellent job of making you feel like your are an important customer. service professionals do an excellent job of making you feel like your are an important customer. More

Poor communication. They said they would call me within a week of ordering my key, yet they never called. A few weeks later, I called to check the status of my key, and They said they would call me within a week of ordering my key, yet they never called. A few weeks later, I called to check the status of my key, and after being left on hold for 30 min, I was told that they had no idea of the status, despite originally telling me that the key would be ready in a week. After a month, I contacted the manager, and the manager stated that they would stay on top of it, yet the manager never followed up. Finally, I called last week, and I was told that my key had arrived. Why did I have to keep calling to find out the status? Was VW going to call me to tell me that my key arrived? Worst customer service ever! More

No complaints on service but took longer than anticipated. Courteous service rep who went the extra mile anticipated. Courteous service rep who went the extra mile More

I am new to Prestige, but had a tire blow out on 95 South. I was treated courteously and professionally by Noel. The girl who took my payment information over the phone, was friendly,and the person who South. I was treated courteously and professionally by Noel. The girl who took my payment information over the phone, was friendly,and the person who shuttled me to and from my apt was efficient and friendly. More

I had the best experience ever taking my car for service here. Jamal took care of everything here. Jamal took care of everything More

Had to call to get updated and service manager slow to respond if at all respond if at all More

Good. Except after spending 5000 dollars still left with key not working fully. Small detail left big impression. Except after spending 5000 dollars still left with key not working fully. Small detail left big impression. More

A very pleasant Jamal Adams assisted me when I arrived for service. My vehicle was ready before the time promised. Overall a great experience. for service. My vehicle was ready before the time promised. Overall a great experience. More

Showed up for my appointment and the tire I had ordered weeks before was not there. Needless to say, Rishi took care of it and got the tire in the next day. Would have been a 5 star , if not for the inconv weeks before was not there. Needless to say, Rishi took care of it and got the tire in the next day. Would have been a 5 star , if not for the inconvenience of the first appointment. More

Great service they try very hard please the paying client. Can’t say enough about them client. Can’t say enough about them More