Prestige Volvo

This was an outstanding visit. My service advisor Kelwin Castillo was very thorough and efficient. The service technicians did an excellent job taking care of our Volvo just like My service advisor Kelwin Castillo was very thorough and efficient. The service technicians did an excellent job taking care of our Volvo just like the Prestige team has been doing for our family for 25 years. Kelwin is another trusted service team member just like Emily Mamede, Jason Reed, Bob Knott, Patricia Sommerville, Tami Santoro, and Jay Rosen. Volvo makes great cars; the Prestige team (including our sales professional Rich Curto) is why we have driven Volvo for 25 years. It is a great place to do business. Thank you. More

It was a pleasure to work with Ronnie at Prestige Volvo. I saw a Certified 2025 Volvo XC40 on the website on Monday night and by Thursday I picked up the car. He was most helpful and pleasant to work with. I saw a Certified 2025 Volvo XC40 on the website on Monday night and by Thursday I picked up the car. He was most helpful and pleasant to work with. More

Arrived on-time for 9:30 service appointment but sat past 10 with key still in my hand. This was the first service visit for us on our new Volvo ( our first). Servicing seemed to take a very long time and wh 10 with key still in my hand. This was the first service visit for us on our new Volvo ( our first). Servicing seemed to take a very long time and when the car was “ready” it still took 20 minutes for someone to bring it out. The next service visit is at 20K miles and also included for free with the new car purchase. I’m questioning if it will even worth it for free. :( More

Ron is a very nice guy and he has a patient to help customers getting their new car! We are very happy with him! customers getting their new car! We are very happy with him! More

This is by far the best dealership we have ever been to. We have owned numerous vehicles of different brands for years and Volvo is by far the best car and been the best experience we have ever had working We have owned numerous vehicles of different brands for years and Volvo is by far the best car and been the best experience we have ever had working with any dealership! We have worked with Ron Landstrom from our day one, first time entering a Volvo dealership and will continue to work with him until the end of time. The dealership is a very friendly & chill atmosphere and stocked with all the bells & whistles you would want at a luxury hotel lobby. The vibe is chill and relaxed but things get done in an efficiently quiet way. Apart from the dealership itself, Ron is an amazing person to work with. He doesn’t try to nickel and dime you or trick you into taking a lousy deal. He actually listens and takes into account all your “asks” and necessities before letting you know what all your options are. We never felt pressured or pushed into a corner when working with Ron. Apart from having a great lineup of vehicles, part of the reason we keep coming back to Volvo is the ease and pleasure of working with Ron. He has a genuine spirit and an amazing energy and you can tell he actually cares about his job, the value of the Volvo name, and that customers! 100/10 would recommend a Volvo, and the experience of working with Ron Landstrom. Go meet him, test drive a Volvo, tell him Heather says “hi” and you will see for yourself why he’s a total LEGEND! More

Ron is great, best dealer I ever worked with, on our 4th lease in a row with him. lease in a row with him. More

Ronnie and Prestige Volvo were an absolute pleasure to work with. He made the shopping experience super easy and stress free. Highly highly recommend! Thanks Ronnie! work with. He made the shopping experience super easy and stress free. Highly highly recommend! Thanks Ronnie! More

I want to give a genuine shoutout to Ron for making my car-buying experience refreshingly straightforward. From start to finish, he was upfront and transparent about pricing — no games, no pressure tactic car-buying experience refreshingly straightforward. From start to finish, he was upfront and transparent about pricing — no games, no pressure tactics. As a woman, I’ve had plenty of car-buying experiences where I felt talked down to or like my time wasn’t valued. Ron was the opposite: he spoke to me like an equal, took my questions seriously, and never once felt condescending. That made a real difference. The whole process was seamless — in and out without any unnecessary back-and-forth or runaround. If you’re looking for a salesperson who respects your time and treats you with genuine professionalism, ask for Ron. Highly recommend More

​I am not one to write reviews, but I feel obligated based on my experience today with the service department. I purchased my vehicle and my extended warranty directly through this dealership, expecting based on my experience today with the service department. I purchased my vehicle and my extended warranty directly through this dealership, expecting that investment to protect me from unpredictable repair costs. ​Today, I fell directly into what I can only describe as a diagnostic trap. I brought my car in for a dashboard warning. Despite calling ahead to schedule and explicitly state that I had an extended warranty, I was told upon arrival that I would be forced to pay a $240 diagnostic fee out of pocket if the issue wasn't covered, or if I chose not to proceed with their repairs. It is a classic catch-22: as a consumer, I have absolutely no way of knowing whether a mechanical failure is covered by my warranty without a diagnostic scan, yet the dealership uses that scan as a $240 penalty just to get my keys back. This policy completely nullifies the financial protection I paid for. ​To make matters worse, the repair quotes I received feature astronomical markups compared to the exact same OEM parts sold directly on parts.prestigevolvo.com: • ​VCM Backup Battery: Quoted $536.39 to replace, which retails for $86.06. • ​Cabin Air Filter: Quoted $226.57 to replace, which retails for $46.03. • ​Engine Air Filter: Quoted $157.34 to replace, which retails for $47.09. • ​Front Brake Pads & Rotors: Quoted $1,017.98 to replace, which retails for $141.13. ​Because I refused to pay a $450 premium for a basic backup battery, I was penalized $240 just to leave. ​This feels wrong morally, from a principle standpoint. I spent extra money with this dealership, voluntarily, for an extended warranty to then still be charged a fee under the guise of "mechanic labor" makes no sense when performing a scan simply involves plugging in a tool and pressing a button to read codes. More

Ron was an incredible person to work with. He helped us find the perfect car and made the entire process smooth and stress-free. He took the time to go over everything in great detail, answeri He helped us find the perfect car and made the entire process smooth and stress-free. He took the time to go over everything in great detail, answering all of our questions and making sure we understood every step. Ron truly went above and beyond to help us, and his kindness, patience, and compassion made all the difference. His professionalism and genuine care for his customers were shown from start to finish. He never made us feel rushed and always had our best interests in mind. We are extremely grateful for all of his help and would highly recommend Ron to anyone looking for a great car-buying experience. Thank you, Ron, for your outstanding service! More