Prestige Volvo

Exceptional care on demand I called Jay with only a few minutes left before closing because I needed a new tire. Another volvo dealership told me i was out of luck and scheduled I called Jay with only a few minutes left before closing because I needed a new tire. Another volvo dealership told me i was out of luck and scheduled me an appointment 2 days later. Jay IMMEDIATELY took me in and had the tire switched out in minutes. The speed and excellence of service made my day. More

I will never leave you hanging! As we were about to leave for a beach vacation early morning last week we woke up to a check engine light on. Jay fit us in right away, truly caring t As we were about to leave for a beach vacation early morning last week we woke up to a check engine light on. Jay fit us in right away, truly caring that he didn't want our family on the road without the car being checked out. Half an hour later we had new spark plugs and hit the parkway. Jay is personable, empathetic and has a sense of urgency. It's no wonder he has 30 years service experience because he is such a quality person! Thank you so much, Jay! More

Best Car Buying experience ever. I've bought several cars in my life. This was my first time ever shopping for a Volvo. In short, this was hands down the best buying experience Ive ev I've bought several cars in my life. This was my first time ever shopping for a Volvo. In short, this was hands down the best buying experience Ive ever had. Ron Landstrom not only took the time to really LISTEN to what my needs were, but his "service after sale" was more complete than I've ever experienced. He spent over an hour making sure I was happy, knowledgeable, comfortable with my New Volvo S90. I can't say enough great things about him. I know I'll have a hard time ever considering buying from another dealership again! Volvo lifer! Honorable mention to Tina Bilokin and PJ Lee for their assistance and support through the process. Steve B More

Good service After an encounter with a truck tire tread that got thrown into the front of my Volvo I went to my dealer (Prestige Volvo) and asked to have the under After an encounter with a truck tire tread that got thrown into the front of my Volvo I went to my dealer (Prestige Volvo) and asked to have the undercarriage checked. After about an hour I was told nothing underneath was damaged. Not only did they not charge me they also washed my car. A few days later my wife realized she had lost her key to her Saab. There are no more Saab dealers so she called Prestige to see if they could help. The parts department spent many minutes with her trying to find a place to replace the key. They finally found a place in Hamburg NJ. They were very patient and helpful. The sales staff, service and parts people are extremely friendly, knowledgeable, and helpful. More

Service I had a problem with my 2015 Volvo- Called the service manager and made a prompt appointment when I dropped the car off he was there to discuss with I had a problem with my 2015 Volvo- Called the service manager and made a prompt appointment when I dropped the car off he was there to discuss with me and handed me his business card which included his cell phone- the problem was taken care of quickly and dropped off at my place of work - there was a follow up call made by the Service manager that day as well as the following day to see how everything was - overall great experience and Service by Jay Rosen More

Highly recommend Tina Bilokin and colleagues at Prestige I cannot recommend Tina Bilokin highly enough at Prestige Volvo. I purchase many high end vehicles, and I have never experienced such a high level of I cannot recommend Tina Bilokin highly enough at Prestige Volvo. I purchase many high end vehicles, and I have never experienced such a high level of customer service, friendliness, thoughtfulness, responsiveness, knowledge and communication as Tina was able to deliver. I worked with Tina over the phone and via email for around 10 days to get up to speed on XC90s and ultimately select a vehicle that was perfect for my family. Tina was also instrumental in diligencing my trade and helping to get top dollar for it. While several unfortunate personal circumstances forced me to put the purchase on hold, Tina was unbelievably understanding and helpful with the situation. If you are in the market for a new or preowned Volvo, please do yourself a favor and contract Tina Bilokin at Prestige Volvo before you call anyone else - you will not be disappointed! I certainly plan to head back to Prestige for all of my Volvo purchases going forward. I also want to mention that Irene Garris, Ariel Mucci and Jake (finance) were also spectacular to deal with! More

Great experience - drove from Maryland and would do it again Everyone at Prestige Volvo was great to deal with, I drove from Maryland to look at a used car that was exactly what I was looking for. The whole expe Everyone at Prestige Volvo was great to deal with, I drove from Maryland to look at a used car that was exactly what I was looking for. The whole experience was smooth and they completed everything as quickly as possible to get me back on the road. More

2017 Volvo S60 After doing some research online, I knew which vehicle I wanted and what price I was willing to pay. I had also looked up my trade-in's value and knew After doing some research online, I knew which vehicle I wanted and what price I was willing to pay. I had also looked up my trade-in's value and knew the minimum I would accept for it. After some negotiation, we came to within $200 of the price I wanted and made a deal. Rich was very professional and I would definitely recommend him! More

Excellent After dealing with German car dealerships in NY and CT for over 20 years, I was truly spoiled by the courteous and professional staff at Prestige Volv After dealing with German car dealerships in NY and CT for over 20 years, I was truly spoiled by the courteous and professional staff at Prestige Volvo who treated me like royalty! Why didn't I switch to Volvo sooner? More

Left with a new Volvo! Our lease on our current Volvo was coming to end in a few months and my husband and I were going back and forth on whether or not to continue with Vol Our lease on our current Volvo was coming to end in a few months and my husband and I were going back and forth on whether or not to continue with Volvo. One of the contenders for us was the new XC60 and we received an e-mail from Irene letting us know that demo cars were available to test drive so off to East Hanover we went. Long story short, we left with a brand new S90 that was sitting in the showroom--didn't even test drive the XC60, haha! We fell in love with the S90 at first sight and we thank the phenomenal staff at Prestige Volvo for helping us each step of the way. Thank you to Irene for keeping us informed! Special thanks for Lindsey for taking such good care of us--you are a superstar! Overall, it was a great experience and I would recommend Prestige Volvo in a heartbeat. More