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Prestige Volvo
East Hanover, NJ
2,752 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 20, 2009
I had an excellent experience at Prestige. My sales person was Joel. There was never any pressure to make a quick decision. I had several questions over a couple of weeks and Joel was always quick to person was Joel. There was never any pressure to make a quick decision. I had several questions over a couple of weeks and Joel was always quick to respond in a respectful way. I have never had a better experience with a car dealer, and I have purchased several cars. As I did do my research, I feel as though I was given a great price. I very highly recommend prestige volvo More
by fscoopo
Employees Worked With
Joel Casser
Helpful September 17, 2009
I would highly recommend this dealership. This is my second purchase from Prestige Volvo. My Sales person was Joel Casser. I have never had a better experience, and I have purchased many cars in the p second purchase from Prestige Volvo. My Sales person was Joel Casser. I have never had a better experience, and I have purchased many cars in the past. There was never any pressure on me to make a quick decision. I had multiple questions over the three weeks prior to my purchase, and Mr. Casser was always prompt to provide answers in a professional manner. In addition, I believe that I received a very good deal as I did plenty of research. This is a class dealership with an excellent sales staff. More
by fscoopo
Employees Worked With
Joel Casser
September 17, 2009
First , they brought the XC70 around for us to drive which never happened at a Pennsylvania dealership. Paul explained the entire vehicle including how to fold the rear seats properly and how to put up which never happened at a Pennsylvania dealership. Paul explained the entire vehicle including how to fold the rear seats properly and how to put up the nets. I had intentions of buying a 2002 XC 70 but when I saw the 2004 I really liked the color and it was in great condition. It was a few thousand dollars more than the 2002 but Paul gave me a price I couldn't pass up although I had to work a little for it. Three days later my daughter came with me to pick it up and Paul was with another customer so they offered us coffee and we only waited maybe five minutes for Paul. My daughter signed the paperwork and away we went on a full tank of gas. I had it inspected the next day in Pa and our mechanic could not find anything wrong with the car. That next Monday we took the XC to Ocean City Md. The following week my daughter and her boyfriend took it to North Carolina to visit his dad. I trusted the car or I would have never let them take it that far. Two weeks ago I found another XC 70 at Prestige for my wife ( it was Paul's that he turned in ) but was a little out of our price range but I would not hesitate to but another vehicle there when the price is right. I pull up the Prestige web sight about twice a week looking for a used Volvo. We met four people during that transaction and they all were very nice and there was no pressure at all unlike the Volvo dealership near where I live (Santo Volvo) Right from the start they wanted to know if we can come to a price will you take the car today. That turned me and my daughter right off. I will be in touch with Paul in the near future because he knows we're looking, and that we have a 1998 ML 320 with 150,000 mi to trade. We like to keep cars for a while and I believe something we buy there will last for a long time. Thanks Randi Morcom More
by cmorcom22
Employees Worked With
Paul Davis and the mgr?
September 17, 2009
When I walked into Prestige Volvo last Thursday the last thing I expected I would be doing was driving away in a new car!! My lease was expiring and I was just interested in getting a quote for a 2010 model thing I expected I would be doing was driving away in a new car!! My lease was expiring and I was just interested in getting a quote for a 2010 model. Chris was extremely professional and very knowledgeable and I was very impressed with his desire to "make me a deal I couldn't refuse"...and he did! Everyone that I met at Prestige was both curteous and helpful. I feel confident that I will be very pleased with my relationship with Prestige Volvo More
by jillsmith
Employees Worked With
Chris Parada, Marc Apirian
September 16, 2009
I recently purchased a 2010 XC60. Matthew and all the employees of the dealership were exceptionally professional throughout the entire process. We looked at many competitors and did extensive research, employees of the dealership were exceptionally professional throughout the entire process. We looked at many competitors and did extensive research, and after visiting at least 10 area dealers, we were the most happy with the treatment we received at Prestige Volvo. They run a seriously fine-tuned operation, and I'm already thinking about buying my next car from them. More
by dcrombie
Employees Worked With
Matthew Haiken, Matthew Haiken
September 16, 2009
I am a first time car owner and with all of the new models, contracts and warranties, this was bound to be very overwhelming. Was I happy to have the chance to meet Matt. He took the time to walk me models, contracts and warranties, this was bound to be very overwhelming. Was I happy to have the chance to meet Matt. He took the time to walk me through the whole process and educate me. The whole experience - from first meeting to signing the contract --was seamless. I could not be happier with my new X60. I highly recommend Matt and the whole team from Prestige Volvo MARA M More
by mara
Employees Worked With
Matt Haiken, Matthew Haiken
March 12, 2009
I went to Prestige Volvo based on the recommendation of an independent Volvo tech who knew I needed warranty work. At Prestige I was treated well, and the service was performed in a timely manner. All an independent Volvo tech who knew I needed warranty work. At Prestige I was treated well, and the service was performed in a timely manner. All my service needs were addressed, and I was kept abreast of the progress they were making when the car was in the shop. Overall, a very positive experience. More
by VolvoBuyer
Employees Worked With
Jay and Patricia, Jay Rosen, Patricia Sommerville
March 05, 2009
Prestige Volvo not only exceeded my expectations, but made purchasing my Volvo C70 Convertible as enjoyable as possible from the unbeatable price to the all around customer service. From the start Presti made purchasing my Volvo C70 Convertible as enjoyable as possible from the unbeatable price to the all around customer service. From the start Prestige volvo was top notch with follow up phone calls all of my questions were handled with prompt attention. Prestige Volvo just made this buying experince much more enjoyable than ever before especially with the price!!!. I will recommend this dealership and Matt and Marc to friends & family. Not only did I get a beautiful safe car, but I also found where I will be purchasing future cars! More
by willc70
Employees Worked With
Mathew Haiken and Marc , Matthew Haiken
February 21, 2009
I am writing this review to recommend Prestige Volvo if you are in the market for one. I had the pleasure of dealing with Matthew from the start of my shopping experience. I went there knowing what make you are in the market for one. I had the pleasure of dealing with Matthew from the start of my shopping experience. I went there knowing what make and model I was interested in. There were many cars on the lot that fit my description and Matt extended to me that if I didn't see anything he had there he could get what ever I needed . That wasn't necessary as I found an excellent 06 S60 AWD in mint condition. As we made our way through the dealership Matt introduced me to everyone who crossed our path. What a friendly environment. Linda at the front reception couldn't be nicer. When I decided to go with the car Matt took time going over every aspect in detail about the car, price, loan. I did not feel pressured, just that he would do what ever he could to make me a happy customer. Jay Rosen the service manager checked out the car and came up and gave me a full report. Again another friendly member of the Prestige team. I left there with all systems go and Matt worked some magic to get me the best rate for my car loan. The positive experience didn't end there. I returned to pick up my car 3 days later. (It looked beautiful) and Matt himself went over the inner and outer workings of the car with me, he was patient and made sure I was clear and would answer any questions I had. Again, Linda the cheery receptionist was eager to say Hello and offer me my choice of beverage. Overall I had a very pleasant experience! I could tell Prestige was a family owned business and after meeting many of the employees and hearing how far they travel from where they live to work there and how many years they have been with Prestige. They all had really nice things to say about working for Prestige. It seemed like they are all working in sync. I have been driving my car and love it not only because its a volvo and beautiful but it was the whole experience with Prestige that is keeping a smile on my face. :) Audra Greene More
by audra
Employees Worked With
Owner Matthew Haiken, Matthew Haiken
June 13, 2007
went in for a oil change at 18.5K with my XC90. was told that i needed new tires and instead of pirelli scorpions (that came with it), goodyear integrity (cheapo tires) will be put on. i would only pay 30% that i needed new tires and instead of pirelli scorpions (that came with it), goodyear integrity (cheapo tires) will be put on. i would only pay 30% because of the warranty, but the goodyears will be priced at $186 / tire, while every other retailer (sears) charges $88. sounded fishy--so checked with other dealers and they said that they have never heard of such a thing and why would pirelli offer to pay for some other brand of tires....had another dealership check the tread and they said that the tires were fine for now. seems like service department is trying to take advantage of the warranty and get consumers to put on cheaper tires, while charging top price for them. unbelievable....be warned More
by tirefire
Employees Worked With
Service Department
