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Preston Chrysler Dodge Jeep Ram
New Castle, PA
591 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 591 reviews
July 15, 2023
Have dealt with call backs for cars over the years and it always goes well. This time was very easy, people are nice to deal with., always goes well. This time was very easy, people are nice to deal with., More
by DIDIANOLYNN5
Verified CustomerEmployees Worked With
Call back for Mr Jeep Renegade, was fixed in a timely manner
July 10, 2023
Pleased to have my Jeep serviced with an extra key fob. The time table was a little longer than what I was originally told. Fortunately, I didn’t have to be anywhere. The time table was a little longer than what I was originally told. Fortunately, I didn’t have to be anywhere. More
by BETSY.W.WALTERS
Employees Worked With
Joseph
July 08, 2023
I hear crickets. No response from anyone about losing my center caps after I had my tires rotated....Def not a happy customer, but I guess you don't need our business No response from anyone about losing my center caps after I had my tires rotated....Def not a happy customer, but I guess you don't need our business?!?!?!? More
by FRED_BONNIE
Employees Worked With
July 07, 2023
Work was done fast and on time. Will go there whenever I need work done. Will go there whenever I need work done. More
by CSCHARF51@gmail.com
Employees Worked With
July 05, 2023
Very friendly and we have been dealing with Preston’s for years. Ricky F is extremely helpful and the service department is great years. Ricky F is extremely helpful and the service department is great More
by Harry
Employees Worked With
July 02, 2023
Tires were rotated. Lost 2 ctr caps on passenger side. Called dealership. Left message for manager to call me! No response. Service tech clearly did not put them on corr Lost 2 ctr caps on passenger side. Called dealership. Left message for manager to call me! No response. Service tech clearly did not put them on correctly! Your dealership should replace them or you will. Ot be on my radar when I trade in this 2019, 2500 ram with under 40000 miles on it! It looks horrible with 2 car caps missing!!!!! I am beyond ticked at not only losing them, but no one caring there!!! Other than this, I have been very happy with the service and have directed friends and family to your dealership....I will wait for a response! 724-622-1622 Bonnie More
by FRED_BONNIE
Employees Worked With
June 22, 2023
Everything went fine, I assume (my wheels haven't fallen off, so I assume that my technician didn't skip lug nut class at school!). Would've liked to have had my vehicle washed afterwards, though. All in al off, so I assume that my technician didn't skip lug nut class at school!). Would've liked to have had my vehicle washed afterwards, though. All in all, thanks! More
by JEFFMAJIK
Employees Worked With
Matthew Colella
