Preston Chrysler Dodge Jeep Ram

I recently had the pleasure of visiting Prestons for an oil change, and I am thrilled to share my exceptional experience. From start to finish, their service exceeded my expectations, leaving me thoroughly oil change, and I am thrilled to share my exceptional experience. From start to finish, their service exceeded my expectations, leaving me thoroughly impressed. First and foremost, the oil change process was quick, efficient, and executed with precision. The knowledgeable and friendly staff guided me through each step, ensuring that all my questions were answered. The technicians demonstrated a high level of expertise, displaying great attention to detail as they worked on my vehicle. I left feeling confident that my car had received top-notch care. Beyond the exceptional service, what truly set Prestons apart was their inviting and comfortable waiting room. The atmosphere was clean, well-maintained, and thoughtfully designed. The seating arrangements were comfortable, and there was ample space for customers to relax or work while waiting. The availability of complimentary Wi-Fi and charging stations further enhanced the overall convenience and productivity during my visit. Moreover, the waiting room offered a variety of amenities to make the experience even more enjoyable. From a selection of complimentary beverages to a range of reading materials, the dealership went above and beyond to ensure the utmost comfort and satisfaction of their customers. The friendly staff members periodically checked in to see if anyone needed assistance or had any additional requests. In conclusion, I highly recommend Prestons for their outstanding oil change service and their commitment to providing a pleasant waiting room experience. Their attention to detail, knowledgeable staff, and comfortable facilities make every visit a true pleasure. I will undoubtedly be returning for any future automotive needs, knowing that I can trust their expertise and enjoy a comfortable wait. More

Took two day to change 16 spark plugs because they were waiting on parts because they didn’t have the spark plugs on hand even though the service was scheduled more than 14 days earlier. Unacceptable! waiting on parts because they didn’t have the spark plugs on hand even though the service was scheduled more than 14 days earlier. Unacceptable! More

Lauren stayed with us all day until we found what worked for us. she didn’t give up. for us. she didn’t give up. More

Great customer service. Waiting area clean and orderly. Work completed on time. Vehicle clean upon delivery. Waiting area clean and orderly. Work completed on time. Vehicle clean upon delivery. More

The staff at Preston Dodge are top notch. They keep you well informed of what’s going on and are prompt in their work. They keep you well informed of what’s going on and are prompt in their work. More

Nick Graziani is wonderful every time I use Preston he is on top of it and gets me in and out! I will never go anywhere else! on top of it and gets me in and out! I will never go anywhere else! More

Stacey took excellent care of me during my visit . Everything was done in a timely fashion. Everything was done in a timely fashion. More

I am very disappointed in there service. I bought the car two months ago and it has been in for service more than I have had the vehicle. They promise a rental and I have not gotten one on I bought the car two months ago and it has been in for service more than I have had the vehicle. They promise a rental and I have not gotten one on two occasions had to leave with my car not being serviced. They keep giving me the run around my car is running poorly and needs repaired but they have not fixed the problem. They will not return phone calls as promised. More

It was quick and staff were very nice. I had oil change and they checked for other things. I had oil change and they checked for other things. More

All the staff were very helpful. A special thank you to the young man and young lady from the Toyota building , both were wonderful. A special thank you to the young man and young lady from the Toyota building , both were wonderful. More