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Preston Chrysler Dodge Jeep Ram
New Castle, PA
584 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 584 reviews
November 03, 2017
Positive experience I narrowed my selection to a Toyota Tacoma or Chevy Colorado prior to my first visit to Preston Toyota. Met Tashan during my first visit and was very I narrowed my selection to a Toyota Tacoma or Chevy Colorado prior to my first visit to Preston Toyota. Met Tashan during my first visit and was very comfortable with him - was not pushy and very easy to talk to. Completed my internet research and window browsing and determined that I preferred the exterior styling of the Tacoma over the Colorado. Called Tashan prior to stopping in for an actual negotiation/purchase to confirm his hours/days so I would be able to deal with him. Ricki joined me for the test drive as Tashan was already with a customer. Both guys were super to work with and I was able to complete the purchase. Very courteous and professional, but personal at the same time - would recommend either salesman More
by Edward M Champney
October 24, 2017
Good turned bad Was originally pleased with our experience. Ricki worked with us on pricing and getting us the car we wanted. Found out two months down the road they Was originally pleased with our experience. Ricki worked with us on pricing and getting us the car we wanted. Found out two months down the road they never took care of our leased vehicle that they took over and it is still sitting on their lot. The only reason we were aware of this is when our previous financing dealer called and needed to inspect the car. Huge inconvenience dealing with the two dealerships and figuring out what had to be done when Preston originally told us they would handle everything. More
by jen524
Employees Worked With
October 21, 2017
Enjoyable car-buying experience with absolutely no stress I was in good hands with Matt Sellers. He was very friendly and never pressured me. He answered every question I had and pointed out all the great fea I was in good hands with Matt Sellers. He was very friendly and never pressured me. He answered every question I had and pointed out all the great features of the vehicle. I would definitely deal with him again. The young lady in finance was also pleasant to work with, though I can't recall her name. More
by Dale Willy
Employees Worked With
Matt Sellers, Ravi Amina
October 02, 2017
Very good Keith Cruse made our new jeep buying real easy he work with us and answered all of our questions. Good job Keith thank you John and Laurie Wilmes Keith Cruse made our new jeep buying real easy he work with us and answered all of our questions. Good job Keith thank you John and Laurie Wilmes More
by Jlwlaw
Employees Worked With
Ed DeSantis, Keith Cruse, Ravi Amina
September 10, 2017
Bobby and Marcello were beyond wonderful!! Bobby Dovidio was an excellent salesman ! We couldn't have asked for a better experience. Marcello handled the financing and was very thorough and suc Bobby Dovidio was an excellent salesman ! We couldn't have asked for a better experience. Marcello handled the financing and was very thorough and such a kind person. Thankful for all that they did and honestly glad to have met them both. More
by Diesel7
September 01, 2017
very relaxing my experience this time was great and relaxing just like my last visit. down to earth, professional and enjoyable people worked with me. everyone is my experience this time was great and relaxing just like my last visit. down to earth, professional and enjoyable people worked with me. everyone is very helpful and friendly. thanks More
by erik e montozzi
August 20, 2017
New purchase.....left feeling very satisfied and comfortable Purchased a new vehicle with the help of Preston employees. Felt comfortable with the dealership and Rick, Brad and Valerie! If I need any further a Purchased a new vehicle with the help of Preston employees. Felt comfortable with the dealership and Rick, Brad and Valerie! If I need any further assistance, I wouldn't hesitate to call. More
by cookie123
August 12, 2017
True professionalism! Great customer service from the first phone call from Keith Cruse to the last hand shake from Chuck Warren. Preston Motors is the real deal. Great customer service from the first phone call from Keith Cruse to the last hand shake from Chuck Warren. Preston Motors is the real deal. More
by Pest1968
Employees Worked With
Keith Cruse, Chuck Warren
July 31, 2017
Comfortable experience With this being my first time to lease Rick and Boo made me comfortable thru the whole experience. Ravi was very thorough also. Boo even set up my Blu With this being my first time to lease Rick and Boo made me comfortable thru the whole experience. Ravi was very thorough also. Boo even set up my Bluetooth for me before I left the dealership. More
by John-ESS
July 18, 2017
No pressure very easy I told Bobby what I was looking for and I was in no hurry he didn't forget about me and find me exactly what I was looking for and the price I w I told Bobby what I was looking for and I was in no hurry he didn't forget about me and find me exactly what I was looking for and the price I wanted to pay. and I couldn't be happier. Jim C More
by Cheek
Employees Worked With
