Preston Chrysler Dodge Jeep Ram

Stand behind your own product!!! I took my Caravan in for an ABS problem. They did a quick diagnostic and confirmed what I had told them when I called. The accumulator was not holdi I took my Caravan in for an ABS problem. They did a quick diagnostic and confirmed what I had told them when I called. The accumulator was not holding pressure. They said that they did not have the part and would call me when they found one. They called a few hours later and told me they had found one locally at Columbiana Dodge and I could take my van there. I told them that it was just as far to go there as it was to their place. The Preston tech then told me that dealers generally won't transfer hard to find parts. So I suggested that I would go and buy the part and they could reimburse me. He said he would have to check with his boss. He never called back. I called the Columbiana parts dept. and just so happened to get the same parts guy that Preston had talked to. HE TOLD ME THAT PRESTON HAD INDEED CALLED AND HE HAD SAID, "SURE WE HAVE HAD THIS PART SITTING AROUND FOR YEARS, YOU CAN HAVE IT.!!" I called Preston back and told them "If you don't want to work on my car, just tell me!" I Took my Van to Columbiana Dodge and they fixed my ABS problem and even provided me with a free rental while it was being serviced. More

Preston was very accommodating Rick and Keith were very helpful in helping me and my husband find a vehicle, thank you both for your help and thanks to Valerie for her work with our Rick and Keith were very helpful in helping me and my husband find a vehicle, thank you both for your help and thanks to Valerie for her work with our loan !!! More

Overall Great Experience I worked with Anthony Bailey on a certified Toyota Avalon Hybrid. Anthony provided excellent service and went out of his way to make sure the deal we I worked with Anthony Bailey on a certified Toyota Avalon Hybrid. Anthony provided excellent service and went out of his way to make sure the deal went smoothly. He let me know the status of the car the day I was planning on visiting. He followed up after the sale. Everyone I dealt with at Preston was very kind and accommodating. I would recommend Anthony and Preston to anyone looking for a Toyota. More

Super Speedy! Our Rav 4 had a recall. I scheduled the appointment online. When I arrived, they had me pull directly into a service bay. Originally they said it wo Our Rav 4 had a recall. I scheduled the appointment online. When I arrived, they had me pull directly into a service bay. Originally they said it would take two hours. I was out the door with a repaired vehicle, that was vacuumed and washed, within 45 minutes. It doesn't get any better than that! Great job team! More

Excellent!! Brandon Marinelli and the rest of the personnel at Preston Toyota of New Castle were very patient with me as I decided what I wanted to buy & when. I Brandon Marinelli and the rest of the personnel at Preston Toyota of New Castle were very patient with me as I decided what I wanted to buy & when. I found the vehicle with all of the options I was looking for. They gave me the very best deal and were thoughtful and professional! I love my Barcelona Red 2016 4 Runner! More

Very Pleased awesome Experience Just my whole experience was really great. Nick Turco is who i deal with, he was awesome very professional, honest and fair guy appreciated everything Just my whole experience was really great. Nick Turco is who i deal with, he was awesome very professional, honest and fair guy appreciated everything that he did. Just everything the whole atmosphere was really nice everyone was just respectful, customer service was awesome. More

Treated like family Rick Ferrari is the best . We have purchased several vehicles over the years and Rick and the entire staff at Preston's treat you like family . They b Rick Ferrari is the best . We have purchased several vehicles over the years and Rick and the entire staff at Preston's treat you like family . They bend over backwards to make sure your completely satisfied. I love the fact that you never feel pressured,couldn't be happier so much that we came back the next day and purchased another vehicle. GO SEE RICK !!!!!!! More

Very Pleased My wife and I was very pleased with Rick F. He was professional, honest and fair. He came thru and got a vehicle that my wife and I will be happy wit My wife and I was very pleased with Rick F. He was professional, honest and fair. He came thru and got a vehicle that my wife and I will be happy with for years. Thanks More

Car buying I had a great experience with Anthony Bailey. He was very helpful. He made my experience a good one. I told him what I wanted and he listened and made I had a great experience with Anthony Bailey. He was very helpful. He made my experience a good one. I told him what I wanted and he listened and made the sale a smooth one. I will go to him for future car buys. More

Excellent dealership! Nick Turco was the best car salesman my family and I have ever worked with. He was not pushy and he did everything in his power to make sure I was get Nick Turco was the best car salesman my family and I have ever worked with. He was not pushy and he did everything in his power to make sure I was getting the price I was looking for. He was very experienced and knowledgable about the car when questions were asked. The entire staff was really nice and always greeted you as they walked by. I forget her name, but the financial woman that helped me out as well was very professional and helpful in every way possible. I would strongly recommend this dealership. I got the car I've been looking for (2015 Accord Sport) at an amazing price and the staff was phenomenal. More