
Preston Chrysler Dodge Jeep Ram
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Because I specifically wanted a red Rav4, I drove 120 miles to see this vehicle. It was even better than described. This almost new-2011 was priced only slightly higher than 2010 models, I had been looki miles to see this vehicle. It was even better than described. This almost new-2011 was priced only slightly higher than 2010 models, I had been looking at, with way less miles! John Setzer was very helpful and friendly, even though it wasn"t a hard sell. More
I got in touch with John setzer thru their online chat service about a used vehicle and possibly trading my current car towards it.. From the beginning he was very upfront and forthcoming. After answering service about a used vehicle and possibly trading my current car towards it.. From the beginning he was very upfront and forthcoming. After answering all my initial questions and providing all the details possible, i was more than interested. Even though I sensed he wanted to make a sale ( after all, job of a salesman) I never once felt pressured. Some used car dealers just want you in an out. Not John. He took the time needed with me before, during, and after the test drive. I had a trade and John really did fight to get me that extra dollar. We ended up making the deal and in my opinion they let me steal this car!!! Not only giving me several hundred more for the trade, but the total was a hundred less than the agreed price and after all that I also got a half tank of jeeping gas and free car washes for my life with the vehicle! I was also very impressed when he called the next day to thank me and assure any future problems with the vehicle, warranty or not, i should call him directly. To me that shows someone willing to take responsibility for thier products. I couldn't be more happy with the service I received! John is an upstanding individual with both personal and professional courtesy that should be the standard in his line of work. I guarentee that when I am in the market for another car ill be calling him to do business again. I highly recommend him to anyone in the market. Thanks again John !! More
Everything was great, they went the extra mile at every step. Extremely helpful when issues came up and worked with their people to get it all resolved. I was thirsty on the test drive and joked that I sho step. Extremely helpful when issues came up and worked with their people to get it all resolved. I was thirsty on the test drive and joked that I should get a case of water bottles with the car... When i went to drive off the lot there was a definitely a case of water bottles in the back. Best of all, I got an insanely good deal on a 370z More
Poor communication, the day after I bought my Jeep something went wrong and they couldn't even return a phone call to tell me that they won't fix it, I should take it to a Jeep dealer. Overpaid becau something went wrong and they couldn't even return a phone call to tell me that they won't fix it, I should take it to a Jeep dealer. Overpaid because they didn't calculate the price of the taxes and tags correctly, still haven't received a check that they are to send me. Will not EVER return here and I will be sure to tell everyone I see and work with not to waste your time! More
please when buying a car from preston "SHOW ME THE CAR FAX" my fault, didn't ask nor was one offered~~~they sold me a wrecked car! I paid over $13000 for a 2009 Toyota corolla for my 16 year old daug CAR FAX" my fault, didn't ask nor was one offered~~~they sold me a wrecked car! I paid over $13000 for a 2009 Toyota corolla for my 16 year old daughter, then one nite I decided to look up the car fax and found out it was wrecked!!! there response was, we don't have to tell you unless there is frame damage...being sideswiped and rolling over on the drivers side is not a reason to tell me..t was great, he always is!!! i'll miss him....took that car to phil fitts ford 6 weeks after buying it, i bought myself a 2013 mustang! phil fitts ford got me 2.99 interest rate @48 months car payment is 100 bucks less then the Toyota and 3 less years on the loan. btw~ because it was wrecked the kbb and nada value was less then 6500 bucks! if i didnt trade it in i had 71 more payments left! never ever will I deal with prestons! there is a lot more I can say but wont....you live and learn More
I drove over 50 miles because of a car I saw on their Internet Site.....JUST TO LOOK!!!!! The very first time I ever drove a RAV 4, though I liked it, I had NO intention of buying the FIRST car I looked Internet Site.....JUST TO LOOK!!!!! The very first time I ever drove a RAV 4, though I liked it, I had NO intention of buying the FIRST car I looked at!!!!!!!!!!!! Well...... thanks to John Setzer and Ron, they made me a deal I COULDN'T refuse and I drove the car home....... they were amazing!!!!!!! Took care of every small and large detail to make the buying experience with Preston Auto Group a total pleasure, THANK YOU!!!!!!!!!!!!!!!!!!!! Love the RAV 4!!!!!!!!!!!!! More
I would NEVER reccomend this dealership to ANYONE! Grant had reassured me that he and his sales manager were both looking for a vehicle to fit into my price range (10K) after he send me a bogus list of cars had reassured me that he and his sales manager were both looking for a vehicle to fit into my price range (10K) after he send me a bogus list of cars that was atleast 4K higher than the price I was looking to spend and I think he did it just to get me into the door. After speaking with him and telling him what I was looking for and what my price range was he told me he would check his 8 dealerships and extensive inventory for a "perfect" fit for me. All BOGUS! After I called him at the end of business he told me he was still looking. Preston Mazda in Boardman found me 2 within my price range which were sitting right on the lot in a matter of a few minutes. Nice job Grant, you win the slimy predatory used car salesman of the year! Bravo!! =) More
My husband and I had THE BEST experience purchasing this vehicle and will tell EVERYONE we know to go to Preston!! I LOVE MY NEW CAR!! EXCELLENT EXPERIENCE ALL THE WAY AROUND!! vehicle and will tell EVERYONE we know to go to Preston!! I LOVE MY NEW CAR!! EXCELLENT EXPERIENCE ALL THE WAY AROUND!! More
We went in to look at a used Toyota Yaris and from the moment we walked in the door, John was great! He listened to what we wanted and put us in the right car. He went above and beyond and we will be reco moment we walked in the door, John was great! He listened to what we wanted and put us in the right car. He went above and beyond and we will be recommending him to all of our friends! More
Brandon was very helpful and patient as we were purchasing our vehicle. He worked with us and was patient as we got all of our paperwork in order to be able to purchase our new car. He showed us ou purchasing our vehicle. He worked with us and was patient as we got all of our paperwork in order to be able to purchase our new car. He showed us our different options and was able to provide a high quality car which at first didnt fit into our budget but he was able to collaborate with his finance person to get us a payment we could work with. Everyone at Preston was very friendly and helpful. More