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Preston Chrysler Dodge Jeep Ram
New Castle, PA
582 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 582 reviews
February 26, 2013
Grant was very good .he explained every thing about the process of buy the car and explained all things about the car. Very good buying experince. Tammy in finance was very friendly took her time in exp process of buy the car and explained all things about the car. Very good buying experince. Tammy in finance was very friendly took her time in explaining that side of the process. I bought my car there because of the excellent deal More
by rlsmith2592
February 23, 2013
John and his boss worked hard to give me the best deal they could. They made you feel comfortable and never used the old pressure game. Good people and I would recommend to anyone looking to but a Toyota they could. They made you feel comfortable and never used the old pressure game. Good people and I would recommend to anyone looking to but a Toyota product. More
by JanochaJ
February 22, 2013
Preston Motor's used vehicle prices are outstanding and Tashan Rankin was very helpful and easy to talk with. The staff was very friendly and hospitable to my husband and daughters while I was shopping and Tashan Rankin was very helpful and easy to talk with. The staff was very friendly and hospitable to my husband and daughters while I was shopping. Between the playroom, the t.v. and the free popcorn, my kids never had a chance to get bored! After I made my selection, it took less than a half hour until the keys were in my hand. Because of all these things, I would defiantly consider Preston Motors to be family friendly and will recommend them to my friends. More
by cewebster76
Employees Worked With
Tashan Rankin
February 15, 2013
I went to Preston because of past experience and my expectations were greatly exceeded. I had some repairs to my car while they were processing my new car loan. the repairs were done time and excellent expectations were greatly exceeded. I had some repairs to my car while they were processing my new car loan. the repairs were done time and excellently and timely. My wife and I drove home in two vehicles happy as a lark.I will continue to buy and have my vehicles serviced at Preston and recommend to my family and friends that do likewise. Thank you for a pleasant experience. More
by billbert724
February 14, 2013
Mason was exceptionally friendly & knowledgeable. He was a great help thru the entire buying & "haggling" process. It was a nice added touch to be offered the free drinks & popcorn! He continuall He was a great help thru the entire buying & "haggling" process. It was a nice added touch to be offered the free drinks & popcorn! He continually kept us informed thru the entire process, letting us know when he needed to talk to others in financing, etc and how long he would be gone. It was great to not be sitting there wondering what the heck was going on. Also, the woman we dealt with signing the final paperwork was extremely friendly & personable as well. Even after we kept them there nearly 1-1/2 hrs after closing! Great friendly place. Just a shame it is an hour drive for us to get there!! More
by npsljb
January 23, 2013
I worked with Grant, whom I just met; he was very personable, pleasant and patient with us. He was willing to work with us to gain our business. The sale was quick and would have gone faster, if I ha personable, pleasant and patient with us. He was willing to work with us to gain our business. The sale was quick and would have gone faster, if I had called ahead of time to get the vehicle ready prior to our arrival. I liked looking at the vehicles online and making the appointment online also. More
by lbert
Employees Worked With
Grant Alfano
January 07, 2013
I WOULD STRONGLY RECOMMEND THIS DEALERSHIP TO ANYONE BUYING A NEW CAR. THE EMPLOYEES WERE VERY NICE AND WILLING TO WORK WITH YOU, NOT OVERLY AGRESSIVE. WE ENJOYED OUR EXPERIENCE AND WILL DO SO AGAIN IN BUYING A NEW CAR. THE EMPLOYEES WERE VERY NICE AND WILLING TO WORK WITH YOU, NOT OVERLY AGRESSIVE. WE ENJOYED OUR EXPERIENCE AND WILL DO SO AGAIN IN THE FUTURE. More
by MIKE GOEDEKER
Employees Worked With
GRANT ALFANO
January 05, 2013
It's very refreshing to see an auto salesperson with as much integrity as Mr.Ferrari. He quickly assesses your needs with great compassion. He values your time, and won't waste it. As soon as we need a veh much integrity as Mr.Ferrari. He quickly assesses your needs with great compassion. He values your time, and won't waste it. As soon as we need a vehicle, there's no hesitation to call Rick. More
by B.P.
Employees Worked With
December 20, 2012
Grant was great, he answered every question I had about the vehicle and was very knowledgable about it also. He never pressured me at any point and I highly recommend him as your salesman. Jamie was very b the vehicle and was very knowledgable about it also. He never pressured me at any point and I highly recommend him as your salesman. Jamie was very big help also as was Ed with the extended warranty, insurance, ect. It was a great visit and everyone was friendly and makes you feel very comfortable. Thank You Preston Motors. More
by cmdepaolo
Employees Worked With
Grant Alfano, Jamie Elliot, and Ed Harris
