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Preston Chrysler Dodge Jeep Ram
New Castle, PA
582 Reviews
When Robert L. Preston purchased his first auto dealership in 1989, he could only have dreamed about what it would grow into. Preston Chrysler Dodge Jeep Ram in New Castle is just one of 10 dealerships and 12 brands that make up the Preston Auto Group. Drivers throughout Western Pennsylvania and Eastern Ohio rely on our dealership to meet their used and new Chrysler Dodge Jeep or Ram car, truck, van, crossover or SUV needs.
Preston Auto Group is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year.
In addition to being a leading dealership serving drivers in Ellwood City, Hermitage, Slippery Rock, Grove City, Pittsburgh, Preston Chrysler Dodge Jeep Ram is a big part of the community. Robert L. Preston and his wife Joanne Preston worked tirelessly to help raise $3.7 million to construct the Preston Chambers YMCA Y Zone. Today residents both young and old rely on this premier facility for recreation, entertainment, and exercise.
In addition, all members of the team at Preston Chrysler Dodge Jeep Ram donate time and money to worthy community organizations like the Salvation Army and the Akron Children’s Hospital. We aim to be more than a dealership. We aim to be a pillar of the community with a positive local impact.
If you are unfamiliar with our dealership, we invite you to stop by in person and let our team introduce themselves. Drop in Monday through Saturday to experience what makes Preston Chrysler Dodge Jeep Ram special, and please contact us with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 582 reviews
October 25, 2012
Great experience A++. Bought Grey 2010 Accord LX 4DR that have 12k mile for the best price in Pittsburgh area. I drove more than 60 miles from Pittsburgh and I was so happy I did. The car was better than I e have 12k mile for the best price in Pittsburgh area. I drove more than 60 miles from Pittsburgh and I was so happy I did. The car was better than I expected, extra clean with a low mileage and it was in "Like New" condition. John was very friendly and he was smiling all the time, he did his best to get me the lowest APR which was lower than what Credit Union offered. I showed up late at the dealership and John and his manager stayed there an extra hour until I finished all the paper work and the test drive so I dont have to drive back again coz they knew how far I had to drive. The selection of the cars they have is big and they have both new and used cars that are in a perfect conditions like the one I bought for the best prices in the area. More
by Mohammad Abuali
October 18, 2012
John Setzer knows his product. Friendly. No pressure. Cortney Kimmel was great with paper work. Everyone we came in contact with at Preston was friendly and helpful. Treated with respect. Didn't press Cortney Kimmel was great with paper work. Everyone we came in contact with at Preston was friendly and helpful. Treated with respect. Didn't pressure or 'play games' during negotiation. HIGHLY recomment More
by bethshuler
September 29, 2012
I felt very comfortable and as if I was his number one priority through the time I spent there. After this car purchase I would never want to buy a vehicle anywhere else or from anyone else. priority through the time I spent there. After this car purchase I would never want to buy a vehicle anywhere else or from anyone else. More
by dana.lee.9484941
Employees Worked With
Brandon Ferrari
September 29, 2012
Brandon is not only an excellent salesman but he is also an exceptional person all around!! He was very friendly and courteous. I came to purchase my first car and was completely nervous. Brandon's calm dem an exceptional person all around!! He was very friendly and courteous. I came to purchase my first car and was completely nervous. Brandon's calm demeanor made the process much easier. He was very helpful and made me feel like his number one priority. He made me feel very welcome. He made it clear that he wanted to get me the best deal possible, and he did just that. I will never buy a vehicle from anyone else!! I highly recommend Brandon!!! More
by ashley.hill.921
Employees Worked With
Brandon Ferrari
September 22, 2012
I spoke to Mr. Torsello by phone and made a clear, concise plan to buy a 2012 Corolla. I told him what I wanted for my car and what I would pay for the Corolla. Period. He said, "You have gone t concise plan to buy a 2012 Corolla. I told him what I wanted for my car and what I would pay for the Corolla. Period. He said, "You have gone to the wrong dealership." I can make that deal." I made sure he could make that deal BEFORE traveling to New Castle from Austintown, wasting my time and gas. When I got there, he had a 2013 Corolla waiting for me. I told him I was interested in a 2012. He said, "No problem, I will sell you this 2013 for the same price." He took me for a test drive and the car was a bit big but it suited my taste. He told me to fill out a credit application and came back and told me that since my credit score was a little low, that he could buy my car for the price we talked about but he kept saying that he didn't know that I owed so much on my car. My car is a 2011, and what does that have to do with anything??? He came up with double the car payment that I am paying now, insulted my car although all of your Hyundais are made in Korea also and kept blabbing about my credit score and that he didn't know how much I owed on my car. I kept repeating the "deal" that he said that he could make over the phone and he just kept repeating. Finally, I told him he made me come all the way there for nothing and told him that he is a liar. He stood up to shake my hand and I refused. I do not shake hands with an out and out liar like him. Like your infomercials say, "we don't judge your past, we just want to finance your future." More
by karlynno
Employees Worked With
Daniel Torsello
September 21, 2012
Experience was great. Made car purchasing easy. Took the time to go step by step in the process. Everyone was friendly and cooperative. They did a great job at helping me feel comfortable. I would de the time to go step by step in the process. Everyone was friendly and cooperative. They did a great job at helping me feel comfortable. I would definitely recommend this dealership in the future. More
by alyssa.gartleypirain
September 19, 2012
Needed a car to assist my ailing parents so I knew exactly what was needed to meet their needs. Mr. Ferrari found exactly what I wanted, made sure I knew what other options were available on the lot, exactly what was needed to meet their needs. Mr. Ferrari found exactly what I wanted, made sure I knew what other options were available on the lot, and got everything in place to finish the deal. We were one of those "tricky" costumers due to credit issues, but they not only got the deal done, but did it at a better rate and terms more acceptable than the Road Loans approval that we originally had. The dealership was immaculate, all the personnel there were very friendly making sure that we were being helped. HIGHLY recommending both our saleman, Mr. Brandon Ferrari and the Preston team to all of our friends and relatives! Sincerely, Gene and Janet Buzzeo More
by JanetBuzz
Employees Worked With
Janet Buzzeo, Brandon Ferrari
September 15, 2012
Best experience at a dealership in 20 yrs. Danny, Steve , Cortny all true professionals.Will recommend to all my friends. A very comfortable andfriendly experience. Cortny all true professionals.Will recommend to all my friends. A very comfortable andfriendly experience. More
by dcrauch
Employees Worked With
Daniel Torsello
September 14, 2012
Rick was the best! I won't buy a car from anyone else! He took the time to make sure I got the best deal possible. Buying a car can be stressful, but Rick makes it easy! took the time to make sure I got the best deal possible. Buying a car can be stressful, but Rick makes it easy! More
by Orelli33
Employees Worked With
