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Preston Chrysler Dodge Jeep Ram - Service Center

New Castle, PA

4.3
121 Reviews

121 Reviews of Preston Chrysler Dodge Jeep Ram - Service Center

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January 31, 2024

I’m very happy, and impressed with the thoughtfulness and professionalism of this dealership and their staff. They’re kind and curtesy’s to deal with and they are upfront about anything your vehicle may or m More

by Steven87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Klase, Daniel
January 21, 2024

Kelly in the Service Department was very kind and useful. Kept me updated on car while being serviced. The technician worked through his lunch to get it done. Please tell him Thank you! More

by jan444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
January 21, 2024

Very professional and courteous service team. Kept me informed on status of issue and repair. More

by mcercel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly and Mariah Service Dept
January 18, 2024

Every aspect of the service was very easy to do. No problems and car was returned clean More

by lauraphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricki Ferrari
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

I had a simple oil change and they stripped the drain plug on the oil pan costing me $800 for a new one. They won't take any responsibility for the damage caused by their poor workmanship. I will neve More

by Mike's pissed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Roth
January 12, 2024

Worst dealership I’ve I have dealt with, salespeople and support are great, management is horrendous More

by SZUBA2426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Oliva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Always helpful and kind. Employees make it worth the trip and keep me coming back for all service. More

by drshely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

I have nothing positive to say. It took me over a month to get my truck into the shop I told them i feel like all they were doing is having me put miles on my truck till they wouldn More

by iwanejkoron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Dovidio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Oliva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dierfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

Service was really good & loved the updates I got of the progress on my appointment More

by erikgermani19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moriah
January 06, 2024

They kept tracking the problem of my car till the found the problem and fixed it More

by MMTAYOUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah at service dept