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Preston Chrysler Jeep Dodge RAM of Wilmington
Wilmington, DE
512 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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512 Reviews of Preston Chrysler Jeep Dodge RAM of Wilmington
May 06, 2022
Disappointed. I have purchased all my Jeep Grand Cherokees from this dealership when it was Brandywine Chrysler and exclusively used their service department with I have purchased all my Jeep Grand Cherokees from this dealership when it was Brandywine Chrysler and exclusively used their service department with never an issue. I made an 8 am appointment for a simple oil change and checkup four days in advance. I specifically said I needed my car ready by noon. I called when I had not heard from them by 11:30 am. After being on hold for an exorbitant amount of time the service tech informed me they were finishing up a couple other cars and had not started mine. He asked if I needed the car at a certain time obviously never looking at my request to have the car ready by noon. I was put on hold again and then told he didn’t realize my car was in the back bay and they had started my oil change. The service tech was very nice and apologetic as was I, however I told him I was disappointed as this was a simple oil change with an appointment several days in advance. Not sure if I will return for service at this dealership. More
by KStitik
Employees Worked With
Can’t remember name of service tech
March 31, 2022
Smooth throughout the entire process. Great communication, constantly giving me updates. Hard working crew, made sure I got the best deal possible. Positive vibes and positive attitudes e Great communication, constantly giving me updates. Hard working crew, made sure I got the best deal possible. Positive vibes and positive attitudes even when I wasn’t. Definitely will be coming here first for now on. Also will be recommending everyone to go there. More
by MP
Employees Worked With
Pernell Forrester
March 22, 2022
Both Keith and Jason did a fantastic job for me and my son! They are both terrific at their jobs which made it a great experience! Thank you both!!! son! They are both terrific at their jobs which made it a great experience! Thank you both!!! More
by Tony
Employees Worked With
Keith Ezykowich, Jason Cuglietto
March 22, 2022
Great service! I would highly recommend this dealership, Both Keith and Jason helped out tremendously in making this process an easy one. Thank you I would highly recommend this dealership, Both Keith and Jason helped out tremendously in making this process an easy one. Thank you More
by Matthewaleman
Employees Worked With
Keith Ezykowich, Jason Cuglietto
March 20, 2022
Had a great experience purchasing my new SUV! Purnell was so kind, and Aaron the finance manager was really easy to work with too! Highly recommend. Purnell was so kind, and Aaron the finance manager was really easy to work with too! Highly recommend. More
by mmercante1
Employees Worked With
Pernell Forrester, Aaron Dial
March 07, 2022
Will was on hold and the rude lady who answered the phone lied will wasn't even there. 37min into the conversation the service manager WHO WASN'T THERE SUPPOSABLY NOT THERE GOT ON THE PHONE???? WILL LEFT FOR lied will wasn't even there. 37min into the conversation the service manager WHO WASN'T THERE SUPPOSABLY NOT THERE GOT ON THE PHONE???? WILL LEFT FOR THE DAY!!!!!! LIES LIES LIES NEVER GO THERE WITHOUT A LAYER NOR CALIBER Collision. More
by keithlawson17
Employees Worked With
Service advisor only by the name of will
March 06, 2022
Keith was so nice and made the experience worthwhile. He was funny and brought my mother and I coffee. It didn’t even feel like we were there for long! He was funny and brought my mother and I coffee. It didn’t even feel like we were there for long! More
by Cammm
Employees Worked With
Keith Ezykowich, Kahlil Anthony
February 24, 2022
Great experience! Keith went above and beyond to accommodate us. He promised fabulous service and he did not disappoint!! I look forward to working with him again! Keith went above and beyond to accommodate us. He promised fabulous service and he did not disappoint!! I look forward to working with him again! More
by Joycegotto
Employees Worked With
Keith Ezykowich, Jason Cuglietto
February 16, 2022
This dealership is amazing and very honest with pricing! I'm a military member and they were one of the few dealerships who honored standard pricing during vehicle shortages. They also were very flexible wit I'm a military member and they were one of the few dealerships who honored standard pricing during vehicle shortages. They also were very flexible with getting a custom build going and using my military residency to allow me to register my car in home of record, it was extra work and not many other dealerships were willing to go through that. Overall great experience. More
by jedtooks
Employees Worked With
Keith Ezykowich
