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Preston GM Superstore

New Castle, PA

4.6
123 Reviews
Preston GM Superstore has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to find out about us and what makes us an exceptional place to buy or service your automobile. Whether you're searching for a Chevrolet, Buick, or GMC dealer in New Castle, PA, researching financing options, or looking for a quick quote on a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need, serving all our customers in Eastern Ohio, Lawrence County, and all of Western Pennsylvania. New Castle Preston GM Superstore New Castle, PA is your premier dealership for all new and used Chevrolet, Buick, GMC cars, truck and SUV in New Castle, PA and we are committed to our customers and future customers complete satisfaction and happiness, serving all our customers in Western PA. Preston GM Superstore is a part of the Preston Auto Group, which is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. Stop by our Preston GM Superstore showroom in New Castle, PA or browse online today our extensive inventory of new and used Chevrolet, Buick, GMC, and Cadillac vehicles in New Castle, and don't forget to check out our financing options, quick quotes, parts and service department, special incentives or to schedule a routine maintenance appointment from the comfort of your own home!
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3510 Wilmington Rd

New Castle, PA

16105

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Showing 123 reviews

February 03, 2015

treated with respect what a great experience we were treated very well. there was no run around they were upfront and honest. we will be back. once again thank you. More

by tankerteddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 04, 2015 -

Preston GM Superstore responded

Thank you for the feedback! We are happy to hear of your positive experience at Preston Toyota, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Stephanie Bates Customer Service Manager

January 19, 2015

Quickest no hassle car deal ever Was by far the best car deal I've ever been through told them where I needed to be and they got me there it was quick and painless lol More

by Mrskrazyone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy in finance
Jan 20, 2015 -

Preston GM Superstore responded

Thank you for taking the time to share with us! The goal of the Preston Toyota team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs. Sincerely, Stephanie Bates Customer Service Manager

January 05, 2015

Great Buying Experience I traded my modified 2009 Jeep Wrangler Unlimited Sahara for a used truck that will be more practical for hunting. It was a good experience start to f More

by Jasink420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jamie Elliott and Angelo Fornataro
Jan 16, 2015 -

Preston GM Superstore responded

Great to hear that we provided a positive experience for you! Congratulations on your new vehicle and enjoy your hunting adventures. We look forward to assisting you again in the future. Sincerely, Stephanie Bates Customer Service Manager

January 05, 2015

2015 GMC Acadia - excellent service, proactive communication Hands down the best experience I have had in buying a car. No pressure - low cost - best in class service. If I were a competitor I would be intimida More

by Bnowac
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tammy in finance, Danny administrative and Jaime Elliott
Jan 16, 2015 -

Preston GM Superstore responded

Thank you for taking the time to write this review and for the great feedback! We are glad that the team was able to provide exceptional customer service during your visit. We highly value your recommendation and we look forward to assisting you again in the future. Sincerely, Stephanie Bates Customer Service Manager

January 04, 2015

excellant had a great experience and very friendly/helpful...Tony helped find a truck for us...the one we went to see was sold so he found another one for us... More

by Kelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Verone
Jan 06, 2015 -

Preston GM Superstore responded

Kelli, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! I’m so happy to hear that Tony was able to help find the perfect truck for you. We understand that buying a car is an important decision and we are honored that you chose Preston Toyota. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Stephanie Bates Customer Service Manager

December 05, 2014

Great Had drinks for the time being there which was great. Offered comfort, with the ability to watch T.V. The people in the building were very friendly as More

by Rocketneo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tammy
Dec 05, 2014 -

Preston GM Superstore responded

Thank you for your kind words about Preston Toyota. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don’t hesitate to ask if there is anything else we can do to help you. Sincerely, Stephanie Bates Customer Service Manager

November 26, 2014

Well Taken care of John Setzer was wonderful. he really took care of us and I will highly recommend to friends and family. Also want to thank Jaime Elliott he also helpe More

by mustang938
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 30, 2014 -

Preston GM Superstore responded

Thanks for your kind words, Ken! We appreciate John, Jaime and as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and congratulations on your new vehicle. Sincerely, Stephanie Bates Customer Service Manager

November 20, 2014

Cadillac Service Waited a long time to get my new Cadillac. When I walked in on November 14 Rick "Sarge" McCool greeted me with a handshake. He and the finance guy w More

by vanscyoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 21, 2014 -

Preston GM Superstore responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It’s encouraging to know that Sarge was able to show you a dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing needs. Sincerely, Stephanie Bates Customer Service Manager

November 14, 2014

Best dealership experience in my life Unlike the typical car dealership experience, the staff at Preston were very helpful and personable. Anthony Verone was great to work with from start More

by josh dickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Verone
Nov 18, 2014 -

Preston GM Superstore responded

Josh, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's delightful to know that Anthony was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Stephanie Bates Customer Service Manager

November 04, 2014

Good Dealership Everyone was very friendly and helpful and willing to work with us to get us what we needed!! I would recommend them to anyone looking to buy. More

by jodybrockett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 05, 2014 -

Preston GM Superstore responded

Thank you for leaving us this great review, Jody. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Stephanie Bates Customer Service Manager