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Preston GM Superstore

New Castle, PA

4.7
125 Reviews
Preston GM Superstore has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to find out about us and what makes us an exceptional place to buy or service your automobile. Whether you're searching for a Chevrolet, Buick, or GMC dealer in New Castle, PA, researching financing options, or looking for a quick quote on a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need, serving all our customers in Eastern Ohio, Lawrence County, and all of Western Pennsylvania. New Castle Preston GM Superstore New Castle, PA is your premier dealership for all new and used Chevrolet, Buick, GMC cars, truck and SUV in New Castle, PA and we are committed to our customers and future customers complete satisfaction and happiness, serving all our customers in Western PA. Preston GM Superstore is a part of the Preston Auto Group, which is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. Stop by our Preston GM Superstore showroom in New Castle, PA or browse online today our extensive inventory of new and used Chevrolet, Buick, GMC, and Cadillac vehicles in New Castle, and don't forget to check out our financing options, quick quotes, parts and service department, special incentives or to schedule a routine maintenance appointment from the comfort of your own home!
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3510 Wilmington Rd

New Castle, PA

16105

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Showing 125 reviews

March 31, 2015

new car lease purchase success!! We purchased our very 1st lease today with John setzer & Tessa fairburn. We have never been soo pleased with a dealship & these 2 on their kindness & More

by pattymeyer33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 01, 2015 -

Preston GM Superstore responded

Thank you for sharing your experience with John and Tessa! It's wonderful to hear that they provided such a pleasant car-buying experience. I hope that you are enjoying your new 2015 GMC Terrain! It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.com

March 30, 2015

Awesome service I was blown away at the level of service I received. Tessa went above and beyond what I could ever ask for. Because of her I will be buying all my car More

by usavet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2015 -

Preston GM Superstore responded

Thank you for taking the time to write such a great review! I'm happy to hear that Tessa was able to provide you with the "above and beyond" level of service that we strive to deliver to each of our guests. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.com

March 28, 2015

couldn't have been easier or more comfortable John's service was amazing! There was no pressure to buy like at other dealers. In fact because of that I decided to venture outside my preconceived i More

by bartrix1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 31, 2015 -

Preston GM Superstore responded

Thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both pressure-free and enjoyable, and I'm very pleased that your visit reflected our efforts. I'll be sure to pass along your compliments to John, Steve, Jamie and to the rest of the staff. We appreciate your recommendation and let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.com

March 28, 2015

Highly reccomended i just purchased a car there and its a very friendly atmosphere and would recommened anyone to go there Tessa made me feel like we been friends for ye More

by king
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Fairburn
Mar 31, 2015 -

Preston GM Superstore responded

King, thanks so much for this great review and congrats on your new car! We try to create a friendly and professional experience for all of our customers and I'm pleased that you were able to perceive that. Tessa is an asset to our team and will be very happy to hear your kind words as well. If you need anything else at all, please come back and see us. Also, check out our Facebook and Twitter for exclusive content and deals.  Sincerely, Stephanie Bates Customer Service Manager 718-507-5000 Ext. 271 | bbenstock@msn.com

March 12, 2015

Second car purchase This was our second purchase with Preston Motors and both times were great! They worked with us to keep within our budget and we walked away with the More

by Island girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ferrari
Mar 13, 2015 -

Preston GM Superstore responded

It was a pleasure to read about your second car buying experience at Preston Toyota. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Rick was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! 718-507-5000 Ext. 271 | bbenstock@msn.com

March 07, 2015

Like buying a car from a neighbor. I needed a car that day and John knew that. We test drove 2 cars, and it was like I had a old friend with me. He didn't pressure me into anything. He More

by lsdecaria1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 09, 2015 -

Preston GM Superstore responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jon's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best, 718-507-5000 Ext. 271 | bbenstock@msn.com

March 06, 2015

Great Experience! Found the Buick that I've been looking for online on Preston Motors website, called Saturday Morning and talked to Tessa to make sure car was still th More

by airwrecka1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessa Fairburn
Mar 09, 2015 -

Preston GM Superstore responded

We appreciate you taking time to leave us a great review! We are pleased to hear Tessa did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, 718-507-5000 Ext. 271 | bbenstock@msn.com

March 06, 2015

Great Service! We purchased our 3rd vehicle from Preston yesterday. It is a bit of a drive for us, but worth it! The customer service is always great. Tessa Fairb More

by Carrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tessa Fairburn
Mar 09, 2015 -

Preston GM Superstore responded

Thank you for this review, Carrie. We really appreciate you leaving us your input. We are very pleased to hear that Tessa could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! 718-507-5000 Ext. 271 | bbenstock@msn.com

February 22, 2015

Tashan "T" Rankin Very pleased with the customer service that Tashan provided. Very helpful, and walked me through my first car buying experience. Couldn't be more plea More

by dovidio30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 23, 2015 -

Preston GM Superstore responded

Your words mean so much to us here at Preston Toyota. Our priority is to have customers leave with a smile. We are glad to have been able to help you with your purchase. Have a great day. 718-507-5000 Ext. 271 | bbenstock@msn.com

February 21, 2015

GREAT CUSTOMER EXPIERENCE !! I had decided to update my gmc truck so after doing a search found my newest purchase a 2011 crew cab with 8ft. Bed ! I called initially and spoke to More

by jcac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Verone
Feb 23, 2015 -

Preston GM Superstore responded

It's wonderful to know that you feel confident in your decision to choose Preston Toyota as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. 718-507-5000 Ext. 271 | bbenstock@msn.com

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