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Preston GM Superstore
New Castle, PA
131 Reviews
Preston GM Superstore has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Take a moment to find out about us and what makes us an exceptional place to buy or service your automobile. Whether you're searching for a Chevrole or GMC dealer in New Castle, PA, researching financing options, or looking for a quick quote on a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need, serving all our customers in Eastern Ohio, Lawrence County, and all of Western Pennsylvania. New Castle Preston GM Superstore New Castle, PA is your premier dealership for all new and used Chevrolet, Buick, GMC cars, truck and SUV in New Castle, PA and we are committed to our customers and future customers complete satisfaction and happiness, serving all our customers in Western PA. Preston GM Superstore is a part of the Preston Auto Group, which is now a Top 150 Dealer Group in the Nation according to Automotive News with 10 stores retailing nearly 10,000 units a year. Stop by our Preston GM Superstore showroom in New Castle, PA or browse online today our extensive inventory of new and used Chevrolet, Buick, GMC, and Cadillac vehicles in New Castle, and don't forget to check out our financing options, quick quotes, parts and service department, special incentives or to schedule a routine maintenance appointment from the comfort of your own home!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 131 reviews
September 24, 2019
Amazing service! My experience started with browsing many local dealerships for a new truck online on a Sunday night. I requested a call back regarding a lease or pur My experience started with browsing many local dealerships for a new truck online on a Sunday night. I requested a call back regarding a lease or purchase. The very next morning (Monday) at 8:58 a.m. I received a message from Grant Wilson of Preston GM Superstore in New Castle Pa. I was immediately impressed that he call two minutes before they actually opened. He offered to show me the truck I inquired about online. I visited the dealership about a hour later. Grant actually was having that truck washed for me to view. He was very pleasant, personable and knowledgeable about this truck. He offered values for a lease or purchase of this truck. I decided to purchase this truck. Grant Wilson, Steve Plyler and Roberta Ferrari made this a very pleasant, professional and efficient experience. I would highly recommend this dealership. It is a great place to buy a truck/car. Sincerely, Rick T. More
by Rick T.
September 21, 2019
Quick and easy Jimmy and Brandon was very helpful and easy to talk to about what I wanted. The process was quick, easy and painless. They were awesome! Jimmy and Brandon was very helpful and easy to talk to about what I wanted. The process was quick, easy and painless. They were awesome! More
by Nikki
Employees Worked With
Jimmy and Brandon
September 11, 2019
Best Experience By far the best experience at any dealership I’ve ever been at. They really do treat you like family there and make sure you’re well taken care of esp By far the best experience at any dealership I’ve ever been at. They really do treat you like family there and make sure you’re well taken care of especially Danny Torsello he went up and beyond my expectations to make sure I got everything it wanted and needed More
by Tronce
March 20, 2019
Thanks Preston! I just bought a new truck off grant wilson from Preston gm in new castle! Great customer care and was on the ball with all needs! Go see grant! I just bought a new truck off grant wilson from Preston gm in new castle! Great customer care and was on the ball with all needs! Go see grant! More
by Nickj58
Employees Worked With
Grant Wilson
March 11, 2019
Worth the Drive! After four unsuccessful trips to dealerships in Ohio, we finally decided to cross state lines and visit the Preston GM Superstore in PA. As soon as we After four unsuccessful trips to dealerships in Ohio, we finally decided to cross state lines and visit the Preston GM Superstore in PA. As soon as we pulled into the dealership, we were immediately greeted by Bobby Preston and handed off to salesman, Eddie DeSantis. Eddie and the team at Preston worked hard to get us in the truck we wanted at a price that we could afford. We highly recommend Preston GM Superstore for a pleasant (no joke!) car buying experience. More
by Dano
February 28, 2019
Easy Purchase Obtained out the door pricing prior to going to the dealership, which was less than area competitors. Purchasing process was easy, price was actually Obtained out the door pricing prior to going to the dealership, which was less than area competitors. Purchasing process was easy, price was actually a bit less than the number given over the phone. Finance rate was a point higher than some area competitors. More
by TroubleTrousers
Employees Worked With
Brandon Baltes, Ed Desantis
February 26, 2019
Very pleasant Everyone was pleasant and courteous. Brandon contacted me in good time after I inquired about the Buick Encore online. Grant Wilson was helpful in exp Everyone was pleasant and courteous. Brandon contacted me in good time after I inquired about the Buick Encore online. Grant Wilson was helpful in explaining the various features of the car. More
by Catlady
Employees Worked With
, Brandon B., Steve ?, Roberta Ferrari, Grant Wilson
February 06, 2019
Used f150 The staff was very nice and easy to work with! I was looking for a used truck and they worked hard to make the prococess a smooth transition. The staff was very nice and easy to work with! I was looking for a used truck and they worked hard to make the prococess a smooth transition. More
by F 150
February 04, 2019
Excited to drive my new car I inquired about a Buick Encore. The dealership had the car ready for me and waiting for a test drive. Very polite and courteous. Grant Wilson and Dan I inquired about a Buick Encore. The dealership had the car ready for me and waiting for a test drive. Very polite and courteous. Grant Wilson and Daniel torsello made this a very enjoyable and pleasurable experience. It was quick and I am very pleased. Highly recommend this dealership. More
by Jeremy1919
November 12, 2018
Smooth Everything went smooth from the time I entered until the time I left. I started my process from the benefit hub to the dealership. Test drove with Ed Everything went smooth from the time I entered until the time I left. I started my process from the benefit hub to the dealership. Test drove with Ed because Brandon was off -- the Brandon took care o the rest. More
by Cruzer
Employees Worked With
Brandan, Ed Desantis, Jordan Hall
