Preston Mazda

Wonderful Experience Natalie was wonderful. She is definitely a people person and made the process easy. The entire staff we encountered were great. Friendly, NO press Natalie was wonderful. She is definitely a people person and made the process easy. The entire staff we encountered were great. Friendly, NO pressure atmosphere. The only complaint I have is that I think all purchased vehicles should leave with a FULL tank of gas. Pouring down the rain, and we had to stop and get gas. More

Friendly Salesperson Natalie, our salesperson, was friendly and patient throughout the sales process. She was funny which eased the process. I was very busy at the time Natalie, our salesperson, was friendly and patient throughout the sales process. She was funny which eased the process. I was very busy at the time while shopping for my next car. She understood and was helpful and courteous. When I finally made it to the dealership, we were able to close a deal very quickly. More

Great Staff I originally called them on a listing from autotrader.com. They were intelligent and super friendly and helpful both on the phone and in person. They I originally called them on a listing from autotrader.com. They were intelligent and super friendly and helpful both on the phone and in person. They worked with me on financing and made sure I was happy before I left. They even had a couple of drivers follow me home to Pittsburgh to ensure I had my car the day I bought it. Excellent experience, I would definetely recommend them. More

Lack of care to customer safety I purchased a 2009 Nissan Versa Hatchback. I have no problems with the price of the car, but When you sale a car with 3 bad tires and 1 new tire on it I purchased a 2009 Nissan Versa Hatchback. I have no problems with the price of the car, but When you sale a car with 3 bad tires and 1 new tire on it and a broken fender liner you wonder why this dealership would put their customer in possible danger with refusal to rectify either problem. I was willing to even buy tires from them if they would at least mount and balance them for me for free. The manager said no. The only other car I had problems with was a 2007 Toyota Corolla with a broken side bumper spoiler and the bumper itself. I didn't notice it till about two days later when the spoiler started to pull away from the bumper and the epoxy that they used to try to keep it together broke away. When I called to complain they said bring it down and we will take care of it. When I got it back it looked fine. A few days later it started coming apart again and revieled the velcro material they used to put it together. They were not willing to replace the side spoiler and bumper which was what needed to be done. Oh by the way, this was PRESTON HYUNDAI of Boardman. I will never buy another car from Preston Motors group again. If you you wish to buy at Preston Masda make sure you look up Bryan Degitz who was the only plus of the deal itself.If this was my company the Manager of this dealership would be long gone. A homemade video is in the process of being edited and will be sent to Channel 4 Action News. More

Wonderful Car-Buying Experience This was the first time I've made a big purchase, and Preston Mazda made it really easy for me to enjoy the process. Natalie was extremely friendly an This was the first time I've made a big purchase, and Preston Mazda made it really easy for me to enjoy the process. Natalie was extremely friendly and made me feel like I was a friend; not just someone she was trying to get to buy a car. She still periodically emails me to make sure I am happy with my purchase and not having any issues. I couldn't be happier with my new car - a 2015 Mazda3. Natalie and Jason worked their hardest to get me the trade-in value for my old car that I wanted, and treated me with the upmost respect. The facility was newly renovated and very clean. I would highly recommend purchasing from this dealership and from Natalie, and I don't doubt I'll be back. More

AWESOME DEALERSHIP AND ASSOCIATES Walked in with questions and concerns. my salesperson made me feel so comfortable by answering all my questions and concerns. A woman can certainly f Walked in with questions and concerns. my salesperson made me feel so comfortable by answering all my questions and concerns. A woman can certainly feel at ease purchasing a car from this dealership. Walked out with a new MAZDA 3. More

Good place to do business My wife needed a new car for her commute, which is around 80 miles a day. The Mazda3 offered great mpg, and was the best equipped and best looking car My wife needed a new car for her commute, which is around 80 miles a day. The Mazda3 offered great mpg, and was the best equipped and best looking car in it's segment, so we decided to go with that. There aren't any Mazda dealerships near where we live, so I researched online, and found Preston Mazda. For the majority of my experience, it was pleasant, and decided to do business with them after visiting a few other dealers. Richard Sherb was good to deal with, seemed knowledgeable, and wasn't pushy, unlike many dealers. Utilizing TrueCar, a good price was negotiated, and we came down, signed the paperwork and went home. All in all, a nice change from the typical car buying experience. After that, it started to go downhill somewhat. After we got home that day, we noticed on the rear driver's side quarter, a few deep scratches in the paint. Figuring that some road damage occurred on the way home, I took it to a local reputable body shop. I was told that this was older damage that had been touched up (and badly). He recommended returning to the dealer to get it sorted. I contacted Preston Mazda, and after speaking with Richard, and the sales manager Jason, I was assured they would have the scratches repaired at no cost to me and a rental car issued while it was in the shop. I will be dropping the car off tomorrow (7/29/2014) and do not foresee any issues. Richard has been forthwith with answers, and calls with information to keep me updated. I had expected resistance, and perhaps denial, but it was refreshing to see a dealership step up to make things right without a fight. I wasn't sure where I would be taking the car for maintenance down the road (no local Mazda dealers for us), given the potential for issues, but seeing how they handled the whole matter convinced me that it would be worth the drive to bring it to Preston Mazda. I can honestly say that despite the hiccup, when it comes time to purchase another vehicle, we will return to Preston Mazda. Thanks goes out to Richard Sherb and Jason Discello for taking care of my concerns. More

Awesome Experience Everyone at the dealership is friendly, professional and a pleasure to work with. Within the past year we purchased 2cars, CX-5 and Mazda 3. Everyone at the dealership is friendly, professional and a pleasure to work with. Within the past year we purchased 2cars, CX-5 and Mazda 3. More

Complete waste of time, new exactly what I could do, left me sit for 2 hrs then couldn't help after they said they could me sit for 2 hrs then couldn't help after they said they could More