Preston Superstore

My oil change went without a hitch! I took my Sedona in for an oil change, and I was treated very well! They were efficient about getting my van in, and the oil change completed! I took my Sedona in for an oil change, and I was treated very well! They were efficient about getting my van in, and the oil change completed! More

Service Appointment and Recall Service I'm very glad I'm bringing my car to this dealership for service. All employees I encountered were friendly and very professional. Great service! I I'm very glad I'm bringing my car to this dealership for service. All employees I encountered were friendly and very professional. Great service! I will be back. More

Oil Change Ease in making appointment, car was ready when asked for, took care to make sure interior did not get dirty. Kaila was very helpful and listened to re Ease in making appointment, car was ready when asked for, took care to make sure interior did not get dirty. Kaila was very helpful and listened to requests. More

Professional, friendly, expedient I never feel hurried and that I am the priority rather than my car. The person who checked me in remembered who my salesman is. Being there feels goo I never feel hurried and that I am the priority rather than my car. The person who checked me in remembered who my salesman is. Being there feels good, no one appears to feel pressured. I hear them complement each other, no negatives. When one answers the phone at Preston Ford, the words are "I am n(name) I can help"! That is a great way to say hello. More

Service Appt Everything from making the appointment at a time that was convenient for me, to having my car serviced was exceptional. Everyone that I talked to was Everything from making the appointment at a time that was convenient for me, to having my car serviced was exceptional. Everyone that I talked to was very engaging and personable. More

Recall Service Michael was very helpful, as usual, and the recall service was performed very quickly. Appointment time was met and I was able to get on with my Satu Michael was very helpful, as usual, and the recall service was performed very quickly. Appointment time was met and I was able to get on with my Saturday. Thank you, Michael! More

Worth the Drive! I had been working on getting a used Kia Sorento from another dealership, but after I took it for a test drive, there were some problems I wanted addr I had been working on getting a used Kia Sorento from another dealership, but after I took it for a test drive, there were some problems I wanted addressed before I would buy the Sorento. The dealership promised they were working on it, and after test driving the vehicle an additional five times just to find out they still hadn't fixed the problem, I was livid. I wasted over a month of my time waiting for them to fix the vehicle. After the fifth test drive, I had enough and the manager of that dealership actually recommended that I go to Preston. It was about a forty five minute drive, but I would say it was definitely worth the drive. I was actually heading to Preston to test drive a used Sorento, but one of the girls in the internet department made a mistake and the Sorento I was supposed to be test driving already sold. I knew a new Sorento was out of my price range, but they offered to fill my tank with gas since I drove all the way out there. Then, Bob Chatlos talked me into taking a 2016 Kia Sportage for a test drive, and I am glad he did. I left that day driving a brand new 2016 Kia Sportage with around the same payment I would have had on a used Sorento. Bob definitely took care of us and it is the best experience I have ever had at a dealership. Everyone was friendly and helpful, and they just really provided exceptional customer service. UVO was giving us a lot of problems, but Bob made sure everything was set up and ready to go before we left the lot. The only thing I wasn't impressed with was the detailing that got done before I took the car home. It had been raining, so I just wanted to get in the car and get home, so I didn't take much time to inspect it after they had cleaned it up. When I got home, there was still dirt and mud on the doors in the front and the back, and the carpet didn't look like it was even vacuumed. That's just a minor thing though, and I would definitely recommend Preston to anyone. It was well worth the forty five minute drive. They have such exceptional customer service that even managers of other dealerships are recommending them. More

Service Unlimited Awesome service. Went for normal oil change and tire rotation plus front brakes. Had a free loner to my surprise no need for brakes $199 surprise nex Awesome service. Went for normal oil change and tire rotation plus front brakes. Had a free loner to my surprise no need for brakes $199 surprise next oil change for brakes. Past history with other service places would not have taken time to save me money.once again awesome. Great new facility. More

Excellent Very knowledgable of the service dept. He was very very helpful. They listen to your complaints and work with you. I definitely would recommend them t Very knowledgable of the service dept. He was very very helpful. They listen to your complaints and work with you. I definitely would recommend them to my friends and family. More

we are repeat customers Knowledgeable, professional, trust worthy dealership, we come back to Preston for all our new, used and leased vehicles. Thanks for the great service. Knowledgeable, professional, trust worthy dealership, we come back to Preston for all our new, used and leased vehicles. Thanks for the great service. Love the new Kia building More