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Preston Superstore
Burton, OH
5,724 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 5,724 reviews
September 30, 2017
Very Satisfied Customer We were involved in an accident that had "totalled" our car. We stopped just to look to see what was available. Caitlyn approached us and offered to s We were involved in an accident that had "totalled" our car. We stopped just to look to see what was available. Caitlyn approached us and offered to show us. She answered our questions and showed us what was on the lot. She was very professional, never pushy. She let the cars do the selling themselves. We were so pleased with the friendly, patient way that we were handled that made the purchase the same day. More
by palsab
Employees Worked With
Caitlyn Long
September 29, 2017
Explorer Over all knowledge of the vehicle and the time Bruce took to explain how everything works. Answered every question we had. Great follow up. Friendly Over all knowledge of the vehicle and the time Bruce took to explain how everything works. Answered every question we had. Great follow up. Friendly staff through out facility. More
by Buckeyecar
Employees Worked With
Bruce Steinfurth
August 29, 2017
Mom just bought a new Edge she loves it I They are very nice,friendly and love ease of making appointment for routine like oil change,tire rotation on your computer where you can pick the time They are very nice,friendly and love ease of making appointment for routine like oil change,tire rotation on your computer where you can pick the time More
by Royalcocoa
Employees Worked With
Pat Griffith
August 28, 2017
low pressure not overbearing. They basically let me make my own call. they did not steer me to anything I wasn't interested in. not ill mannered and gave my wife and I plenty of sp They basically let me make my own call. they did not steer me to anything I wasn't interested in. not ill mannered and gave my wife and I plenty of space. More
by dorf reyub
Employees Worked With
kurt,mike and mark
August 21, 2017
Quick and Easy. As always, the service at Preston is prompt and done in the time estimated. The personnel are friendly and professional. The internet access, coffee As always, the service at Preston is prompt and done in the time estimated. The personnel are friendly and professional. The internet access, coffee and donuts, makes waiting a for the work to be done productive and enjoyable. More
by db
Employees Worked With
Dave
August 15, 2017
Hassle free No issues - always a pleasure - Bill was unavailable and Tony stepped right up to help us. This is our 4th purchase/lease from Preston and we will be No issues - always a pleasure - Bill was unavailable and Tony stepped right up to help us. This is our 4th purchase/lease from Preston and we will be back More
by Krl
Employees Worked With
Tony Perry, Bill Hale
August 07, 2017
Perfect Excellent service and very knowledgeable about the vehicle they sell. Mr Kevin McClure helped me a lot and was very patient with me. I am not very goo Excellent service and very knowledgeable about the vehicle they sell. Mr Kevin McClure helped me a lot and was very patient with me. I am not very good with the new computerized cars. I don't even have a smart phone but now I can call people through my car,change the color of the lights inside,preset seats,radio stations,air conditioning,heaters and more. Instead of being intimated by all the features this car has Mr Mclure made it easy to understand. I am very happy we choose to shop for a car at Preston Ford. The financial side was also great.We got a wonderful deal on our 2017 Ford Escape Titanium. The paperwork was done in one day and we drove our new SUV home. Thank you again for your excellent service. More
by Titanium 3
Employees Worked With
Kevin McClure and finance person
August 04, 2017
Great Dealership My family has now purchased 7 cars from Preston. I feel they go out of their way to accommodate the customer. Never a bad experience. Courteous and al My family has now purchased 7 cars from Preston. I feel they go out of their way to accommodate the customer. Never a bad experience. Courteous and always willing to go above and beyond what is expected. More
by lcalapa
Employees Worked With
JJ Moore
August 04, 2017
Great and friendly! Awesome experience! I just bought a used Kia and my experience could not have been better. Really made the car buying experience enjoyable. I will come back for my nex I just bought a used Kia and my experience could not have been better. Really made the car buying experience enjoyable. I will come back for my next car. More
by Croeg
August 04, 2017
Calm, courteous, professional personnel. This is my second vehicle from Preston and it was again, a pleasure to deal and purchase here. Sales personnel know their product and can answer all This is my second vehicle from Preston and it was again, a pleasure to deal and purchase here. Sales personnel know their product and can answer all your questions No pressure tactics to "purchase now" on optional extended equipment coverage. Car buying can be a good experience here at Preston versus some of the other dealerships. Preston is an hour from my home in Medina, Ohio and the trip is time well spent. Overall, a pleasent experience. More
by RMB
Employees Worked With
Tom Barrett, sales
