Back

Preston Toyota of Easton

Easton, MD

4.7
352 Reviews
At Preston Toyota of Easton, we bring Toyota excellence to Maryland’s Eastern Shore backed by the trusted Preston Automotive Group legacy. Rooted in six core values including Integrity, Teamwork, Attention to Detail, Personal Growth, Urgency, and Community, we deliver a customer-first experience from your first visit through every mile you drive. Enjoy our Preston For Life Promise with exclusive lifetime benefits, expert service, loyalty rewards, and support that extends long after your purchase.
Contact Dealership

6730 Ocean Gateway

Easton, MD

21601

Directions

By Type

Showing 352 reviews

February 26, 2026

Everyone greeted me with politeness and respect. I was informed what particular service was going to be done and asked if I had any issues or concerns. I chose to wait while the service was being d More

by bpw1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel in Service
Feb 27, 2026 -

Preston Toyota of Easton responded

Thanks for sharing about your experience with Preston Toyota of Easton. We appreciate your business and hope to see you again soon!

February 25, 2026

I waited for my tune-up and the service department was very quick. That fits perfectly with my busy day! More

by bittersweet0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 25, 2026 -

Preston Toyota of Easton responded

Delighted to hear our service team completed your Prius Prime tune-up promptly and helped keep your busy day on track. We appreciate you choosing Toyota for your maintenance needs. Please let us know if we can assist you again.

November 18, 2025

Warning to Future Customers We purchased a Toyota RAV4 from Koon's Easton Toyota on September 17, 2025. It is now November 18, and the vehicle is still not registered. Our temporary tags have expired. We' More

by riz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Holbrook
Nov 20, 2025 -

Preston Toyota of Easton responded

Hi Riz, We sincerely apologize for the delays and frustration you've experienced. This is not the level of service we aim to provide, and we understand how important timely registration is, especially given your circumstances. Please contact me directly so I can personally assist in resolving this matter as quickly as possible. Krystle Stouffer Koons Easton Toyota krystle.stouffer@koons.com

November 03, 2025

I have bought 3 new Toyotas from Koons Easton Toyota. I would continue to shop here in the future. More

by dglapointe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman, Loren Mayr
Nov 03, 2025 -

Preston Toyota of Easton responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Koons Easton Toyota!

October 17, 2025

The salesman was professional informative and a great personality. Explained the vehicle in great detail. We are very happy the entire staff were helpful and courteous. More

by 2blackdogs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
J. Mike Jacobs, Loren Mayr
Oct 18, 2025 -

Preston Toyota of Easton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 14, 2025

Quick and easy experience. Felt no pressure to buy and they walked me through every step!Great experience! 10/10 More

by smilenwildley06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Holbrook and Tanner Holbrook, JT Thompson, Loren Mayr
Oct 15, 2025 -

Preston Toyota of Easton responded

We're glad to hear you had a stress-free experience at Koons Easton Toyota! Thank you for the awesome review!

October 14, 2025

This was the fastest service I’ve had! Had my oil change done and was out in an hour. More

by 6thompsonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Chandler
Oct 14, 2025 -

Preston Toyota of Easton responded

Thanks for sharing your thoughts about your experience with Koons Easton Toyota. We appreciate your business and hope to see you again soon!

October 14, 2025

Polite, thorough, provide recommendations, options for droping the truck off, service remonders. They're good dudes (dudettes) More

by tfmcdonn
Recommend Dealer
Yes
Employees Worked With
John Chalupa, Charlie Cauffman
Oct 14, 2025 -

Preston Toyota of Easton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 13, 2025

wonderful service. ...prompt and courteous.... they make my life ez ... great communication always thanks smc More

by JEROME_MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hal, Charlie Cauffman
Oct 13, 2025 -

Preston Toyota of Easton responded

Thanks for sharing your thoughts about your experience with Koons Easton Toyota. We appreciate your business and hope to see you again soon!

October 13, 2025

Your left and right hands are clearly out of sync, and your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment More

by clubnev
Recommend Dealer
No
Employees Worked With
Jan Ewing, Jimmy Musto, Bill Shull, John Chalupa, Charlie Cauffman, JT Thompson, David Bradley, Kevin Deshields, Paula Hill
Oct 16, 2025 -

Preston Toyota of Easton responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time. Hopefully, we can get to the bottom of this.

Oct 16, 2025 -

Preston Toyota of Easton responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time. Hopefully, we can get to the bottom of this.

...
4
...