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Price LeBlanc Lexus

Baton Rouge, LA

4.8
2,466 Reviews
At Price LeBlanc Lexus, it’s our mission to provide the drivers of the Baton Rouge area with prestigious, luxury cars, SUVs & Hybrid Vehicles from the Lexus brand. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exact expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer located in Baton Rouge, we go above and beyond to implement our expertise and experience to assist your every need. Whether you’re pursuing a purchase or lease of a New or Pre-Owned Lexus, our vast inventory unites uncompromising quality with grandeur. Our model selection includes a wide array of Lexus Cars, SUVs, and Hybrids which include models such as the RX, GX, ES, and more. Price LeBlanc Lexus is proud to provide new and used Lexus cars, Parts, accessories, and Service to the fine drivers of Baton Rouge, Denham Springs, Prairieville, Gonzales, and surrounding areas. Start your search with us online. Price LeBlanc Lexus’s passion is providing you with a world-class experience with your luxury vehicle. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. We also provide a service and parts department on-site.
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13200 Airline Hwy

Baton Rouge, LA

70817

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Showing 2,466 reviews

May 31, 2024

The IT instructions did not adequately address problems with the navigation and adaptive cruise control systems. The owner's manual is not as clear and easy to understand as it should be. Despite reachin More

by jgomezkano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Burden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the navigation and adaptive cruise control systems, and for any lack of clarity in your owner's manual. Please know that we take your concerns seriously and are committed to addressing them. To further discuss your concerns with our team, please reach out to Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

May 31, 2024

The process of what was to be completed at this service was explained in detail and the cost for the service was explained. The one thing I would suggest for future appointments, is to inform customers of More

by KIZACH45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Price LeBlanc Lexus responded

We’re glad to hear that the service process and costs were clearly explained to you. We appreciate your suggestion regarding the credit card payment fee. Your input is valuable in helping us improve our communication and service experience. Feel free to reach out to Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com if you'd like to speak more about your experience with Price LeBlanc Lexus.

May 31, 2024

lExcellent servic by helpful people Always a plwasure having behicle serviced by them will continue using them in the future More

by MICHAELWSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind words, Michael. We are thrilled to hear that you had an excellent service experience with our team. We look forward to continuing to provide you with top-notch service in the future! Thanks for coming into Price LeBlanc Lexus.

May 31, 2024

Great dealership that happens to sell great cars. They have great facilities which includes an extremely nice waiting area, comfortable chairs, soft drinks, coffee and pastries. Service is second to More

by ZILDAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your Price LeBlanc Lexus experience! We appreciate you for recommending us, and we're already excited to see you again soon!

May 31, 2024

We really like DW as a sales man he treated us with nothing but respect and kindness while helping us find the Lexus we wanted to fit our family’s needs. Thank you DW More

by CARRIESHORT22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David W
Jun 03, 2024 -

Price LeBlanc Lexus responded

We are so glad we could help you find the perfect Lexus for your family, Carrie! Thank you for sharing your sales experience with our dealership.

May 30, 2024

Top rate experience from the minute I walked through the door until I drove off in my new Lexus. More

by DRCHUCK_F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Waters
May 30, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us! We are thrilled to hear that you had a great experience from start to finish at Price LeBlanc Lexus. Enjoy your new Lexus!

May 30, 2024

I just Love Price Leblanc Lexus because the service is always top notch. Everyone is so very pleasant to deal with and very honest. It is a Great Experience each and every time. More

by felicianawelders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Price LeBlanc Lexus responded

Thank you so much for the kind words, Feliciana! We are delighted to hear that we have succeeded in your service. Thank you for choosing Price LeBlanc Lexus!

May 30, 2024

Friendly service. Fast in the door, knowledgeable about needed services and prices. Great amenities for waiting (good, drinks, loaner vehicle service). Prices for serv More

by renembr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen, who greeted me at the door and drove my car to the bay for me to pick up, was courteous and professional.
May 31, 2024 -

Price LeBlanc Lexus responded

Thank you for leaving us your honest feedback! We understand that pricing is an important factor and are continually working to ensure our rates are competitive while maintaining the high-quality service you expect. We will certainly take it into consideration as we look for ways to improve.

May 30, 2024

I am happy with the service I got. I am going to recommend LeBlanc Lexus to my friends. More

by drbenidowu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and recommendation! If you have any further feedback or questions, please feel free to reach out to us.

May 30, 2024

The service was a last minute deal, wife needed a tire and service was able to take her in without a appointment and they had the tire in stock More

by jwbordelon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Price LeBlanc Lexus responded

We're glad we could assist your wife with her tire needs on short notice! We appreciate your business and hope to see you again in the future.

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