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Price LeBlanc Lexus

Baton Rouge, LA

4.8
2,467 Reviews
At Price LeBlanc Lexus, it’s our mission to provide the drivers of the Baton Rouge area with prestigious, luxury cars, SUVs & Hybrid Vehicles from the Lexus brand. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exact expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer located in Baton Rouge, we go above and beyond to implement our expertise and experience to assist your every need. Whether you’re pursuing a purchase or lease of a New or Pre-Owned Lexus, our vast inventory unites uncompromising quality with grandeur. Our model selection includes a wide array of Lexus Cars, SUVs, and Hybrids which include models such as the RX, GX, ES, and more. Price LeBlanc Lexus is proud to provide new and used Lexus cars, Parts, accessories, and Service to the fine drivers of Baton Rouge, Denham Springs, Prairieville, Gonzales, and surrounding areas. Start your search with us online. Price LeBlanc Lexus’s passion is providing you with a world-class experience with your luxury vehicle. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. We also provide a service and parts department on-site.
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13200 Airline Hwy

Baton Rouge, LA

70817

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Showing 2,467 reviews

October 08, 2024

Caleb is an excellent salesman. We were very pleased with Price Leblanc Lexus and love our new car! More

by faulkrum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with our dealership! It's always our pleasure to help our customers find the perfect vehicle. Congratulations on your purchase!

October 08, 2024

Did not receive quality service during the last scheduled visit and horrible customer service after the service More

by leathas3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brooke Bercegeay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Price LeBlanc Lexus responded

We're very sorry to hear you did not have a five-star experience with us. We sincerely apologize that the service you received during your last visit fell short of both your expectations and our standards. We would love the opportunity to speak with you further so we can address exactly what went wrong and ensure it doesn't happen again, so please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205.

October 07, 2024

Very reliable and they always tell you accurately the time required for a repair. For 12 years, I have been a customer More

by KMLSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

KMLSCHER responded

We were so pleased with Dylan as our salesperson. He was very courteous and knowledgeable about the processes in place and explained them to us A pleasant experience overall

October 07, 2024

Very professional and prompt as always. .the car wash is also a plus. Service office personnel are the best. More

by Debbiehusser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Price LeBlanc Lexus responded

Thank you, Debbie! We are so glad to hear that you enjoyed the vehicle and car wash service. We're lucky to have such a great customer like you!

October 06, 2024

The process of purchasing this car was very simple and relaxed. My salesperson, Cliff Settoon did a wonderful job explaining the differences between the SUV packages in a way that was easy to understand. More

by jerad0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Settoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your experience, Jerad! We're delighted to hear you received excellent, five-star service from our team. We hope you're enjoying your new SUV!

October 06, 2024

Did not reset maintenance alert last time and put expired inspection sticker on new windshield this time. Maintenance alert still on. Will have to go to another shop to get a computer reset. More

by ddracha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. We understand how frustrating it must be to have to visit another shop for a computer reset, and this certainly does not meet the standards of service we work to give each customer. If you'd like to talk with our team about your concerns, please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205.

October 06, 2024

Friendly and courteous staff as well as quick service. I would recommend to others to buy from this dealership. More

by tbell20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Price LeBlanc Lexus responded

We are delighted to hear that you found our staff to be friendly and courteous! Recommendations from satisfied customers like yourself mean a lot to us. We hope to see you again in the future at Price LeBlanc Lexus!

October 05, 2024

Brandon Kelley was awesome to work with. He made us feel comfortable and trusting during our negotiations. I’m a long time Toyota person and first time Lexus and excited to be welcomed to th More

by raynettezm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Kelley
Oct 07, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with the Price LeBlanc Lexus sales team. Welcome to the Lexus family, we are excited to have you as a customer!

October 05, 2024

Missy, service advisor at the Lexus dealership on Airline Highway in Louisiana is awesome!! She always takes care of making sure my vehicle I serviced as it should be! More

by BONTRIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Price LeBlanc Lexus responded

We appreciate your business and we are very happy to hear we consistently provide excellent service for your vehicle! We're always here to take care of your automotive needs.

October 05, 2024

This was my first time getting a service done on a Saturday. It was estimated to be around a 2 hour wait with maintenance service and software update. I was there for 3 hours. Sarah was very sweet and More

by EBOUVIA99
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Price LeBlanc Lexus responded

We appreciate your patience during your recent service visit and understand your frustration with a longer wait time. While Saturdays can be busier due to fewer technicians on staff, we know that your time is valuable and we’re constantly working to provide every customer with a five-star experience. If you have any further feedback or concerns, we encourage you to reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205.

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