Price LeBlanc Lexus - Service Center

I’ve dealt with better service advisors. Sarah failed to regularly communicate the progress of the minor services that were completed on my vehicle. Only one of the struts were replaced on t Sarah failed to regularly communicate the progress of the minor services that were completed on my vehicle. Only one of the struts were replaced on the back door after being told they were in stock. I waited 3 hours for services that took approximately 15 minutes to replace the struts or whatever it was on the back and more than 2 hours for tire rotation and re-balancing because the balancing was not done correctly the first time. We were starving and no compensation was offered. Very disappointed in this service advisor. I had to find her several times to inquire about progress of my vehicle’s service. More

Issue not resolved. Explanation was not sufficient. Paid for repairs, but issue was made worse. Explanation was not sufficient. Paid for repairs, but issue was made worse. More

Prompt and professional service. Took care of my need. Kathryn was so accommodating and made sure we were able to leave in time to make my husband's doctors appointment. Kudos to Took care of my need. Kathryn was so accommodating and made sure we were able to leave in time to make my husband's doctors appointment. Kudos to Kathryn in service dept! Merry Christmas! More

The service advisor Sandy was prompt and was clear in the service I needed. She very easy to deal with. I was very happy with the whole experience. service I needed. She very easy to deal with. I was very happy with the whole experience. More

Best service ever. My car was going to take a few hours later than expected. They gave me a loaner to drive back to Lafayette and then had my car back to me by 9 am the My car was going to take a few hours later than expected. They gave me a loaner to drive back to Lafayette and then had my car back to me by 9 am the next day. Missy was GREAT! More

It was easy to make an appointment. There was no mixup on my appointment time. The service people that we work with was excellent updates and feedback were helpful. There was no mixup on my appointment time. The service people that we work with was excellent updates and feedback were helpful. More

Convenient and comfortable waiting area. Wait time not too bad for my husband. He’s had back surgery and needs to walk and sit Wait time not too bad for my husband. He’s had back surgery and needs to walk and sit More

Excellent. The work was done in a timely and professional manner. The vehicle was washed as well. The work was done in a timely and professional manner. The vehicle was washed as well. More

I had a wonderful experience here. Everyone was pleased to shop at this dealership. My sales person was more than amazing. Jennifer was knowledgeable and patient from start to finish. Everyone was pleased to shop at this dealership. My sales person was more than amazing. Jennifer was knowledgeable and patient from start to finish. More

Quick services with excellent quality and a very nice wash job. Thanks 2 you all wash job. Thanks 2 you all More