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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,539 Reviews

1,539 Reviews of Price LeBlanc Lexus - Service Center

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April 06, 2025

Typically top notch service and care. Disappointed that the recent visit they begin work on vehicle without notifying me when it was specifically asked for them to evaluate and then give More

by Meeganjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations during your recent visit, especially regarding the communication you requested. Your experience is important to us, and we strive to provide exceptional service every time. If you have any questions or would like to elaborate further on your experience please feel free to contact our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com or 225-408-2150.

April 05, 2025

Price LeBlanc always has impeccable service. Every time. We will always stick with the Price LeBlanc family because of it! More

by ALLYSON B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you consistently experience impeccable service with us. Your kind words mean a lot to our team, and we're grateful to have you as part of the Price LeBlanc family.

April 04, 2025

The dealership was very professional from the time I arrived for service until the time my vehicle was returned. More

by KGAUTREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us. We're delighted to hear that our team provided you with professional service throughout your visit. Your satisfaction is important to us, and we appreciate your kind words.

April 03, 2025

I just bought a new Lexus because of the service department. It is the absolute best service department anywhere. The people here have always thoroughly explained everything. They are honest and rel More

by Shirleyneaom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike -manager of service.
Apr 04, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and for choosing Price LeBlanc Lexus. We're thrilled to hear that our service department has made such a positive impression on you. Our team takes great pride in providing honest, reliable, and personalized service, and it's wonderful to know that you feel comfortable and well taken care of. Your feedback is truly appreciated, and we're delighted to have you as part of our Lexus family.

April 03, 2025

The information that you put on the website if it’s not relevant for your location of franchise, then you need to communicate that and that frustrate your customers by having them to fill out a loan applic More

by apostlejoann
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
3.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID WATERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your concerns. We strive to provide accurate and relevant information for our customers and understand the importance of clear communication regarding our services and offerings. Your feedback is invaluable in helping us improve, and we apologize for any confusion or frustration you may have experienced. If you have any questions or would like to elaborate further on your experience please feel free to contact our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com or 225-408-2150.

April 02, 2025

I own a 2024 LC 500 and Lexus don’t keep a tire in stock. I had to wait 5 days. I had a nail in my tire and needed a new tire. This is unacceptable!!!! More

by casolite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy Waters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback. We understand how frustrating waiting for a new tire can be, especially when dealing with an unexpected situation like a nail. Your experience is important to us, and we are constantly working to improve our inventory and service to meet the needs of our customers better. If you have any questions or would like to elaborate further on your experience please feel free to reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 or mhutchinson@leblancauto.com.

April 01, 2025

The service department continues to deliver the absolute best customer service. Great, friendly staff from initial welcome to days later with a follow up call. Thanks as always for being the best! More

by jenniferdipumarealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that our service department has consistently provided you with great customer service and that our team has made a positive impression from start to finish. Your feedback is greatly appreciated, and we are grateful for your continued trust in us.

April 01, 2025

Nice people good car good mileage didn’t take to long. Was a good experience! More

by bennettclement24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our service and found the process efficient. It's wonderful to know that our team and vehicles met your expectations.

March 31, 2025

Awesome experience with Cliff and Brandon. Will definitely reccomend family and friends. Thanks Cliff and Brandon! More

by MLARMEU
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Settoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Price LeBlanc Lexus responded

Thank you so much for sharing your experience with Cliff and Brandon. We are thrilled to hear that you had an awesome time and appreciate your recommendations to family and friends. Your kind words mean a lot to us and to the team.

March 30, 2025

Everything was done in timely manner. I was informed about what was being done and other things that were recommended. More

by KMUCKER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Nodine
Apr 01, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us. We're delighted to hear that you appreciated the timely service and clear communication regarding your vehicle. It's our goal to keep our customers well-informed and satisfied throughout their service experience. Your feedback is greatly appreciated.

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