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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,552 Reviews

1,552 Reviews of Price LeBlanc Lexus - Service Center

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July 28, 2024

Everyone is very nice. The works was done quickly and I was out of there. Not cheap though. More

by LMMAESTRI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Price LeBlanc Lexus responded

We love hearing that you found our team to be friendly and efficient during your visit! Thank you for choosing Price LeBlanc Lexus. We appreciate your feedback and will take it into consideration as we want the best possible experience for our customers.

July 28, 2024

Very clean facility. The overall staff is professional We enjoy the refreshments in the waiting area. More

by JUDI.STIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Price LeBlanc Lexus responded

We are delighted to hear that you found our facility clean, our staff professional, and enjoyed the refreshments in the waiting area, Judi!

July 28, 2024

Quick in and out and comfortable waiting there. Thoroughly checked out my car and very pleased More

by KMLSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Price LeBlanc Lexus responded

We are glad to hear that you were pleased with the service provided and that your visit was quick and comfortable. Your satisfaction is our top priority at Price LeBlanc Lexus!

Oct 01, 2024 -

KMLSCHER responded

I have been having my car serviced at Price Leblanc lexus for 13 years and it has always been a great experience

July 27, 2024

Great service. Jonathan Chouest is pleasant, honest and efficient. He always answers any questions without hesitation. More

by Waguespack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Price LeBlanc Lexus responded

Thank you so much for this feedback! Our team is grateful for our amazing customers like you.

July 27, 2024

Mechanic gave a cursory look over, checked off on thorough inspection, listed tires pressures at 32 yet they're 37/38, said transmission "learned" how to shift from prior owner so it's too bad about More

by Berta z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Price LeBlanc Lexus responded

Berta, we want to sincerely apologize for any inconvenience or frustration this may have caused you. We can assure you that our service team at Price LeBlanc Lexus takes their responsibilities very seriously, and we strive to deliver accurate and detailed reports. At your earliest convenience, please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205.

July 27, 2024

Same day appointment made the process as easy as it could be. Service after the sale is what keeps me coming back to Price LeBlanc Lexus. More

by DARRYLWCAMPBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Price LeBlanc Lexus responded

We strive to provide excellent service not only during the sale but also after, and we are glad to hear that this has kept you coming back to Price LeBlanc Lexus, Darryl!

July 25, 2024

My advisor was very polite and knowledgeable to help me understand the situation of my car. The work has done on time and I am very pleased with him. More

by hiennnguyen1950
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA NODIDE
Jul 26, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your service experience with us! We couldn't be happier to hear everything went well.

July 25, 2024

Very professional staff Happy with service at every visit the staff is very cooperative and good More

by LIONELL.HARPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Bradley
Jul 29, 2024 -

Price LeBlanc Lexus responded

Thank you for your positive feedback, Lionell! We're glad to hear you had a wonderful service experience.

July 25, 2024

Set up appointment and confirmed I would be eligible for the service special of $100 off a $1000 or more service. Arrived at scheduled appointment time discussed repair, presented coupon at that time. But u More

by Lexus owner since 2007
Recommend Dealer
No
Employees Worked With
Joshua Nodine
Jul 26, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us. We deeply value your feedback and are committed to providing the best service possible, so it’s concerning to hear about the issues you faced during your recent visit. Our service team works hard to honor all promotions and specials accurately, and we are sorry to hear your expectations were not met with us. Please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 at your earliest convenience.

July 24, 2024

Josh did a great job of keeping me informed of the repairs needed as well as the costs. Very professional and easy to work with More

by keithcolomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Price LeBlanc Lexus responded

That's great to hear, Keith! We're happy to hear your service experience went well, and that we could keep you informed throughout the process.

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