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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,567 Reviews

1,567 Reviews of Price LeBlanc Lexus - Service Center

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August 02, 2024

Great dealership. ..great sales people...Carol and Byron...service department spot on. I am satisfied with all involved...some hiccups but handled greatly and in a sat More

by scerolerp929
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Price LeBlanc Lexus responded

We're glad you had a satisfactory experience with our team! Thanks, and come again soon!

August 02, 2024

Went to dealer because several lights were on and it told me to visit dealer. Waited for about 1.5 hours then was told the internet was down so they could not recalibrate my RX350. Was told to call back on More

by donnie.olivier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Price LeBlanc Lexus responded

We're sorry to hear about your disappointing experience at our dealership, and we truly appreciate you taking the time to share your feedback. It’s crucial for us to address situations like these to improve our service and ensure our customers feel valued. Your safety and satisfaction are our top priorities. Please reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 if you would like to further discuss this recent experience.

August 02, 2024

Always greeted with a smile & always text with updates. Excellent customer service by all staff. More

by rachaelbwilkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman greeted with a smile
Aug 05, 2024 -

Price LeBlanc Lexus responded

We strive to make every visit a positive and welcoming one for our customers. We appreciate your feedback and look forward to serving you again very soon at Price LeBlanc Lexus!

August 02, 2024

Dealership was great! They treat all customers so well. Very thankful for my salesperson, Zeb. He was very helpful and knowledgeable about the Lexus vehicles. More

by mshows98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeb
Aug 05, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus. We are so pleased to hear that our team provided excellent service!

August 01, 2024

This dealership is great. As always the service was excellent. The representative was courteous, professional and informative. More

by NJSTERLING7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Nodine
Aug 02, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us. We are delighted to hear that you received excellent service from our representative. Your kind words are truly appreciated!

August 01, 2024

Top notch service as always. They had us in & out in half the estimated time. Cookies were a plus! More

by egofodder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Price LeBlanc Lexus responded

We're glad we could get you in and out in a timely manner! Thank you for trusting in our service team.

August 01, 2024

Katherine, our service contact was very friendly and helpful in scheduling us, and provided a loaner since the brakes took all day to complete. More

by BISTRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Price LeBlanc Lexus responded

We are pleased to hear that our team was able to assist you in scheduling your service and provide a loaner vehicle while your brakes were being worked on. Thank you for coming in!

July 31, 2024

The service was done as schedule and a review of teh work performed was discussed. Overall, we are pleased. More

by dthib2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Colvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Price LeBlanc Lexus responded

We are glad to hear that you were pleased with the service and that everything was completed as scheduled!

July 31, 2024

Going to Price LeBlanc Lexus for service is so awesome. Rather than something to dread, Price LeBlanc makes service appointments a PLEASURE! More

by mccali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 02, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with our team! It is our goal to make every visit to Price LeBlanc Lexus as enjoyable as possible.

July 31, 2024

This dealership is very professional and very welcoming. We are always greeted with a smile. More

by cece.le360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Price LeBlanc Lexus responded

Thank you, Cece! Your satisfaction is always our top priority, and we truly appreciate your five-star rating. Come back and see us again soon!

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