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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,543 Reviews

1,543 Reviews of Price LeBlanc Lexus - Service Center

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July 07, 2024

The customer service was excellent, and the service was provided in a timely manner! #lexus More

by sincerelysharon1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Price LeBlanc Lexus responded

We're so glad to hear it, Sharon! Let us know how we can change that 4 stars to 5 during your next visit.

July 07, 2024

The service was timely, awesome, professional, and polite. Excellent dealership to work with. As usual they always take care of me and the issues with my car. More

by NATE110
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Nate. It is always our goal to take care of our customers and their vehicle needs!

July 07, 2024

I dropped off my SUV for service at 7:55 am, by 8:30 they text me and the service was complete. Oil changed, etc. I am very happy with the service department as well as the sales department. More

by KARENREDHEAD1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Settoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Price LeBlanc Lexus responded

It is so great to know you were satisfied with the efficiency and quality of the work done on your SUV. Feedback like yours is always appreciated and we look forward to serving you again in the future.

July 06, 2024

Problem was fixed correctly. Contacted advisor through email and never get a response from her. More

by Gitieubao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Sarfaraz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Price LeBlanc Lexus responded

Thank you for providing your honest feedback. At Price LeBlanc Lexus, our service team works hard to provide great service to all our customers, and communication is a crucial part of that commitment. If you'd like to discuss your concerns with us further, please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

July 06, 2024

The service was exceptional as usual. My service representative Jonathan was very helpful and he made sure that I understood everything included under my service agreement. More

by MGANT00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Price LeBlanc Lexus responded

We appreciate your loyalty and thank you for leaving us such a great review! Come back soon and see us at Price LeBlanc Lexus!

July 06, 2024

Came from out of town to purchase my car…. . worth the trip! Excellent service…. Above and beyond what I expected. Price LeBlanc, keep up the good work! More

by JAKKIH_55
Recommend Dealer
Yes
Employees Worked With
Caleb Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Price LeBlanc Lexus responded

Thank you for making the trip to visit us at Price LeBlanc Lexus! We never get tired of hearing how we could give our customers a great, five-star experience.

July 05, 2024

The Price Leblanc Service department always provides a friendly and easy experience. A pleasure to deal with. More

by bradalack1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Blount
Jul 08, 2024 -

Price LeBlanc Lexus responded

We strive to provide a friendly and easy experience for all of our customers and we are so happy we could exceed your expectations here at Price LeBlanc Lexus!

July 05, 2024

Worked with me until problem found… even moved my appt day up as new warning lights appeared that made me uncomfortable:) More

by SHARONRTABOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Price LeBlanc Lexus responded

We are glad to hear that we could accommodate your needs and address your concerns promptly, Sharon!

July 05, 2024

Price Leblanc Lexus made the car buying process easy and enjoyable! I would definitely recommend! More

by spipsair
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your Lexus experience with us! We are so happy that our team was able to make your car buying process easy and enjoyable. Your recommendation means a lot to us!

July 05, 2024

The service was horrible. This was the first time in my ~15 years experiencing this. The loaner was not clean. There was white creamy residue on the steering wheel and in the More

by ETTA500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know names but those that actually receive the vehicle’s and greet you upon arrival
Jul 09, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback, Etta. We are very sorry to hear about your negative experience with us. Please know that our service team works hard to provide great service to every customer, and we deeply regret that we fell short during your visit. We're always working to ensure our team thoroughly cleans every vehicle before it is loaned out. At your earliest convenience, please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

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