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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,543 Reviews

1,543 Reviews of Price LeBlanc Lexus - Service Center

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June 23, 2024

I receive friendly and efficient service by the staff evey time I bring in my car. It's always a pleasure doing business with Price LeBlanc Lexus. More

by KLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

Thank you so much! We're happy to know you're receiving only the best service with us. We appreciate your loyalty and look forward to serving you again in the future.

June 23, 2024

Special thanks to all the people at the dealership. Great customer service. Excellent job. Thank you all. More

by edoho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave your honest review! We are thrilled to hear that your experience with our team was five stars.

June 23, 2024

Excellent service! !! Comfortable surroundings and offers a situation where questions are answered easily and quickly. More

by bobbimarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

Thank you so much for your kind words, Bobbi! Our team works hard to provide a comfortable and informative environment for all of our customers.

June 23, 2024

The service for my 2021 Lexus RX350 was fast and efficient. The overall service experience was outstanding. The waiting areas are very clean and comfortable. The restroom area is also very clean. More

by CJJACKSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

It's amazing to know you enjoyed our waiting area while your vehicle was being serviced, CJ! Thank you for coming in to see us!

June 23, 2024

Interested, service oriented, always work on behalf of the customer, keep their promises and always go above and beyond. And they do return phone calls. More

by BrainDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Puhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas DeLacerda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

It's so great to know we exceeded your expectations here at Price LeBlanc Lexus! Thank you for coming in!

June 22, 2024

Great customer service, considerate of the customers time and comfort while waiting to be serviced. More

by LBCHESS825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

We're glad we could make your wait comfortable while we worked on your vehicle! Thank you for trusting in the Price LeBlanc Lexus team.

June 21, 2024

Sandy Waters was very nice! Great service as always! The loaner car was great to drive to see if I like that model in the future. More

by MARYPROCTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience regarding our loaner car service. We're glad to hear that you enjoyed your time here!

June 20, 2024

The staff treats you being a family member! Such a pleasant atmosphere! Sarah is the best at customer service! More

by lebayougators
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Price LeBlanc Lexus responded

We are glad to hear our expectation to create a welcoming and enjoyable atmosphere was reflected during your service visit! Thank you for rating our team five stars, and we hope to see you again soon.

June 20, 2024

Did not reinstall fasteners under hood. When called out. they replaced them but then said they were not there when the car came in. My photo proved I was right. The service writer manager More

by Gwen4realestate
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Brooke Bercegeay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Price LeBlanc Lexus responded

We sincerely apologize for any oversight regarding your vehicle service and for the communication issues you experienced. This is not reflective of the high standards we aim to uphold at Price LeBlanc Lexus, and we appreciate you bringing this to our attention. Our goal is to ensure that every vehicle we service meets the standards of excellence that Lexus is known for. Please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your concerns with us.

June 20, 2024

Missy, is my service person I contact when it’s time for maintenance. Always excellent More

by BGUIBEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with Price LeBlanc Lexus! We are pleased to hear that we consistently provide excellent service during your maintenance visits. Your kind words are greatly appreciated.

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