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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,543 Reviews

1,543 Reviews of Price LeBlanc Lexus - Service Center

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June 19, 2024

I was well taken care of in a very sufficient and timely manner. Many thanks. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 20, 2024 -

Price LeBlanc Lexus responded

Thank you for letting us know, Sue! We're so glad to hear your time at Price LeBlanc Lexus was both timely and sufficient.

June 17, 2024

Service and representative was very prompt and courteous. The representative discussed my concerns and was resolved my concerns immediately. More

by GVAUGHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Price LeBlanc Lexus responded

Our goal is to always solve any customer issues as soon as possible, and we're happy we met that goal with you!

June 16, 2024

Missy, my Service Advisor, is awesome! !! Always on point, prompt and pleasant to deal with. More

by VICKIM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Price LeBlanc Lexus responded

Thank you for coming to Price LeBlanc Lexus, Vicki! We're glad to hear your service was five stars.

June 16, 2024

I bought two cars from Price Leblanc and have them serviced there. Usually great service but their alignment service has been off lately. Required me to bring both cars back multiple times to get fixe More

by KURT.SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Settoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback and for being a loyal customer of Price LeBlanc Lexus. We are very sorry to hear about the inconvenience you experienced with our alignment service. Our technicians always want to make sure your vehicle is properly aligned in an efficient manner. At your earliest convenience, please reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

June 15, 2024

New tires were needed. Some issue with feeling like I was pressured to buy the highest cost tire. My husband got on the phone and got to a better deal with the tires. Win More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Price LeBlanc Lexus responded

J - We apologize for any pressure you felt regarding the tire purchase and for the oversight with the windshield wipers. Our goal is to ensure you feel comfortable and informed about your service options every time you visit us. Your satisfaction is our priority, and we encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your concerns.

June 15, 2024

The staff in the service department was very efficient and knowledgeable. They followed through and kept me informed on the progress of the work that was scheduled. They did a very good job. Thanks for th More

by CHAUVIERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Price LeBlanc Lexus responded

Thanks for visiting our service department! We appreciate you for trusting us throughout your whole service process. Come back soon!

June 15, 2024

Service department always does a great job and service manager is #1. Yes, yes, yes, yes, yes, yes, yes, More

by tjbaudoin@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to leave such a positive review! We are very happy to hear that our service department exceeded your expectations. Your feedback is greatly appreciated.

June 14, 2024

The service was excellent and ended up being complimentary! I won’t expect that again and my service was minor but I left the dealership very pleased. More

by diannemadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Price LeBlanc Lexus responded

Your satisfaction is our top priority, and we are delighted that we could exceed your expectations, Dianne! Thank you for choosing us for your vehicle service needs.

June 14, 2024

Excellent service Missy the best love the Lexus family always pleased with the Lexus family when I come there for service More

by Collins_Janet53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind words, Janet! We appreciate your loyalty and look forward to welcoming you back in the future.

June 14, 2024

Easy scheduling and efficient processing time. Provided a loaner and prioritized service because we came from out of town. More

by hgwold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us! We are glad to hear that you found scheduling to be easy. You're always our priority!

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