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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,539 Reviews
Call Service Center (225) 267-9477

1,539 Reviews of Price LeBlanc Lexus - Service Center

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March 30, 2025

Everything was done in a timely manner. I asked for a car wash and it wasn’t washed and the inside wasn’t vacuumed More

by KMUCKER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Nodine
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Apr 01, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. We are pleased to hear that the service was completed in a timely manner. However, we apologize for not meeting your expectations regarding the car wash and interior vacuuming. Your feedback is important, and we appreciate you bringing this to our attention. If you have any questions or would like to elaborate further on your experience please feel free to reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 or mhutchinson@leblancauto.com.

March 30, 2025

On March 11brought in my 2021 RX350 for an oil/filter change along with multi-point inspection. On March 23, I was in Jackson, MS to attend a funeral. Before leaving Jackson, I stopped to refuel. My c More

by CAJUN.VOLS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Missy Webb-Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. We apologize for the inconvenience you experienced. We will review your inspection report & counsel the technician on our dealership's expectations for a thorough multi-point inspection. We value your feedback as it allows us to continuously improve our processes. If you have any questions or would like to elaborate further on your experience please feel free to reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 or mhutchinson@leblancauto.com.

March 29, 2025

Excellent service! They had my windshield in stock so I was able to get it replaced and inspected the next day! More

by jbprejean12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Price LeBlanc Lexus responded

We're thrilled to hear about your positive experience with our service team and that we could promptly assist you with your windshield replacement and inspection. It's always our goal to ensure our customers leave satisfied and we're glad we could meet your expectations. Thank you for choosing Price LeBlanc Lexus!

March 28, 2025

Good report of the inspection and estimates for the work to be done. Work was completed within the scheduled time. The waiting area is very comfortable and clean. More

by thidao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Smart
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Mar 31, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your positive experience with us. We're delighted to hear that you appreciated the detailed report and timely completion of the work. It's also great to know that you found our waiting area comfortable and clean. Your feedback is greatly appreciated and valued by our team.

March 28, 2025

Josh helped and was very nice and helpful. Was able to get my inspection sticker renewed. So convenient. More

by Simone
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 31, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us, Simone. We’re delighted to hear that Josh was able to assist you with your inspection sticker renewal and that you found the process convenient. Your kind words are greatly appreciated, and we look forward to serving you again in the future.

March 28, 2025

They got me in and out of dealership and kept me informed on progress of servicing. No sales pitch on service additions More

by kimsg0907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. It's great to hear that you appreciated the efficient service and clear communication during your visit. We strive to ensure a smooth and straightforward process for our customers, and your feedback is truly valued.

March 27, 2025

Very friendly knowledgeable staff and the service is quick ! I especially enjoy the snack area and quiet computer workroom . More

by MEFROG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Settoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID WATERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Price LeBlanc Lexus responded

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our friendly and knowledgeable staff, as well as the quick service. It's great to know that our snack area and quiet computer workroom added to your positive experience. Your feedback is truly appreciated, and we look forward to serving you again.

March 27, 2025

Professional and courteous staff. My biggest concern is the maintenance costs. This needs to be reassessed. More

by RBettis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 28, 2025 -

Price LeBlanc Lexus responded

Thank you for your feedback, RBettis. We are glad to hear that you found our staff professional and courteous. We understand your concerns regarding maintenance costs and appreciate your input. Your feedback is valuable. We routinely monitor our pricing to ensure that we are fair & competitive within the luxury automotive market. If you have any questions or would like to elaborate further on your experience, please feel free to contact Michael Hutchinson, our Service Manager, at (225) 408-2205 or mhutchinson@leblancauto.com.

March 27, 2025

We hand wash my black tx. We were not aware the courtesy wash consisted of a car wash. My car had swirls on it. More

by WAB1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us. We apologize for any misunderstanding regarding our courtesy wash and the experience you had with your vehicle. We understand how important the condition of your car is. If you have any questions or would like to elaborate further on your experience, please feel free to contact Michael Hutchinson, our Service Manager, at (225) 408-2205 or mhutchinson@leblancauto.com.

March 24, 2025

It took 8 days to replace the alternator. They did provide me with a loaner which was great. Looks like they are short of mechanics. More

by Papadoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Price LeBlanc Lexus responded

Thank you for sharing your experience with us. We appreciate your patience during the time it took to replace the alternator. It's great to hear that the loaner vehicle was helpful to you. Your feedback is valuable, and we will use it to improve our services.

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