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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,567 Reviews
Call Service Center (225) 267-9477

1,567 Reviews of Price LeBlanc Lexus - Service Center

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June 08, 2024

I was checked in, car serviced and on the road quicker than any other previous service appointment. I live 1 1/2 hours away and appreciate getting back home before Baton Rouge traffic gets gridlocked. More

by ehebert59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Waters 5 stars, Joe Walker
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Jun 10, 2024 -

Price LeBlanc Lexus responded

We understand the importance of your time and are glad we could accommodate your needs at Price LeBlanc Lexus! We hope to continue providing you with exceptional service in the future.

June 07, 2024

They were able to get me in quickly and were very courteous and professional. The quality of the service is top notch. More

by davidhas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, David. Providing top-notch service is our priority, and we are pleased that we were able to meet your expectations.

June 07, 2024

Great customer care, everyone was kind from the outside to the inside. Keep up the good work. More

by terrykeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know her name
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Jun 10, 2024 -

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience with us, Terry! Our team loves hearing great customer feedback like this.

June 06, 2024

I brought in my '24 ES350 for its 5,000 mile checkup and an oil change. Should fortune allow me to buy another car, I will simply not go anywhere else. Your dealership is great! More

by barrykay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Price LeBlanc Lexus responded

Thank you for choosing Price LeBlanc Lexus for your vehicle's maintenance needs! We appreciate your feedback and look forward to serving you again in the future at our service department.

June 06, 2024

Oil change with appointment took forever. Then when my wife asked 5 different employees to please show her how to fold her side mirrors electrically.no one could answer her and when a tech wa More

by DANIELMILORDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hutchinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Price LeBlanc Lexus responded

Thank you for bringing this to our attention, Daniel. We apologize for the extended wait time for your oil change and the lack of assistance with your side mirrors. This is not the level of service we aim to provide, and we understand your frustration. We encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to speak more with us about your service experience.

June 06, 2024

Sandy Waters was the best! !! She is very kind, considerate & efficient. Thank you very much! More

by JCSAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Price LeBlanc Lexus responded

We appreciate you taking time to leave your feedback! We hope you will visit again soon. Take care.

June 06, 2024

Service is outstanding. Sandy Waters always goes above and beyond to take care of me and my Lexus! More

by LSU1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Price LeBlanc Lexus responded

We appreciate the lovely feedback of Price LeBlanc Lexus. We're glad we could provide you with outstanding service at our service department.

June 03, 2024

Wait time was minimal with appt. , friendly and knowledgeable assistant. Overall service took less than an hour. More

by heidit12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Price LeBlanc Lexus responded

We appreciate the five stars, Heidi! It's great to know that we continue to provide our customers with great service.

June 03, 2024

This is my second vehicle purchased from Price LeBlanc. Service was great from the sale to the service. The service department has always been great and do what is promised. More

by leahthibaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Price LeBlanc Lexus responded

Thank you so much for being a loyal customer and for taking the time to share your experience with us, Leah. We truly appreciate your continued trust and support.

June 03, 2024

Missy has helped my family with their Lexus vehicles in a highly professional, yet friendly way for several years. And the results have consistently been top notch. Thanks again to Missy and the entire Price More

by richardroof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Price LeBlanc Lexus responded

We appreciate your continued support, Richard! We hope to see you again soon at Price LeBlanc Lexus!

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