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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,567 Reviews

1,567 Reviews of Price LeBlanc Lexus - Service Center

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May 07, 2024

Professional service, that’s why I drive 50 miles to this dealership. Lexus is an excellent car. More

by MarcelleNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Price LeBlanc Lexus responded

Thank you for making the trip to see us, Marcelle! We appreciate you. Thank you for rating Price LeBlanc Lexus five stars!

May 06, 2024

Always the most pleasant experience. Professional environment with exceptional service. I was able to receive a rental due to a power outage at the dealership and them they delivered More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Price LeBlanc Lexus responded

Thank you, KC! Price LeBlanc Lexus is always happy to help our customers.

May 05, 2024

Always very accommodating to my need of service, even when I come in for emergency More

by Ianhipwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Price LeBlanc Lexus responded

We're always here to help! Thank you for your positive review!

May 05, 2024

Awesome customer service from the time I walked in until I drove off in my new car. Would highly recommend this dealership to anyone interested in purchasing a Lexus. I’ve also bought from the Nissan and T More

by ANTEADEDE
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Price LeBlanc Lexus responded

Thank you for coming to see us at Price LeBlanc Lexus! We're always happy to have you.

May 05, 2024

The service was exemplary. My Service Specialist (Missy) is the consummate professional. Friendly, engaging, knowledgeable and always willing to go the extra mile for the custo More

by KC Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Price LeBlanc Lexus responded

Thank you for your five-star feedback, KC! It is so great to hear that you had such a wonderful experience with our service team. We can't wait to see you again!

May 05, 2024

Dealer is always accommodating and courteous, they take care of buying customers . I’ve been a customer for 24 years and very satisfied so far More

by Lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Price LeBlanc Lexus responded

Thank you for your amazing loyalty to us, Lulu! We are so grateful to have you here as a customer at Price LeBlanc Lexus.

May 05, 2024

Never have any problem with service- always very efficient- reason I keep buying Lexus vehicles. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Price LeBlanc Lexus responded

It is so great to hear all of your experiences have been stress-free! Thank you for choosing Price LeBlanc Lexus!

May 04, 2024

Very professional and accommodating workforce. I appreciate the clean and comfortable waiting rooms with snacks and water! More

by cherylbcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Price LeBlanc Lexus responded

We appreciate you for coming in, Cheryl! Thanks so much for your positive feedback!

May 03, 2024

The repair took longer than I anticipated. Currently no issues with the repair. The main issue was the area worked on was not cleaned properly. The dash was replaced but not cleaned. More

by Ideleejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Price LeBlanc Lexus responded

Thank you for your feedback. We appreciate it and apologize for the lack of cleanliness when your car was returned to you and for any inconvenience that may have caused. Our goal is to provide efficient service while ensuring the highest quality of work. Please reach out to Customer Satisfaction Manager Lori Puhl at lpuhl@leblancauto.com if you'd like to elaborate more on your service experience.

May 02, 2024

I had a great experience. Everyone I spoke to during this process was professional and friendly. The communication was excellent and the service on my car was done in a time More

by jloupe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey LeBlanc
May 02, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, jloupe. We are thrilled to hear that our team provided you with professional and friendly service, and that your car was serviced in a timely manner. We appreciate your business and look forward to serving you again in the future.

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