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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,567 Reviews
Call Service Center (225) 267-9477

1,567 Reviews of Price LeBlanc Lexus - Service Center

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April 19, 2024

Hannah Prather Excellent customer service. Very pleasant to work with, kept me up to date regarding my vehicle status. Would love to work with her again. Thank you. More

by WSHERRIE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Price LeBlanc Lexus responded

We're glad you had a lovely time with our service staff! We can't wait to see you again.

April 19, 2024

The service consultant, Missy Harris was very pleasant and professional. We will most definitely contact her for all future needs. Kenneth & Cassandra Raymond Very pleased customers More

by RAYMOND.CASSANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Price LeBlanc Lexus responded

We're glad to hear we have a great customer like you! Thank you, Kenneth and Cassandra, for your kind review.

April 19, 2024

I've been a Lexus customer since 2002. I've will remain a Lexus customer mainly for the product and their customer service. LEXUS FOR LIFE. More

by glamorous2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Burden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Price LeBlanc Lexus responded

We are so happy to hear we have a customer for life. Thank you for this amazing feedback. See you soon!

April 18, 2024

Great customer service and quick service also. Always nice clean surroundings and very helpful employees. More

by richardm333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Price LeBlanc Lexus responded

Thank you for your positive review, Richard! We loved getting to help you with your vehicle's service at Price LeBlanc Lexus.

April 18, 2024

Lexus is always great. But a 2.5 hour wait on an oil and coolant fluid change is a bit much More

by brittanycarey09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
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Apr 19, 2024 -

Price LeBlanc Lexus responded

We appreciate your feedback and apologize for the extended wait time you experienced during your recent oil and fluid change appointment. Our goal is to provide efficient and timely service to all our customers, and we are very sorry to hear we fell short of your expectations. If you would like to speak more with our team about your experience, please reach out to Customer Satisfaction Manager Lori Puhl at lpuhl@leblancauto.com.

April 18, 2024

The services receive on Monday at Price LaBlanc was very professional and prompt, in fact, this was one the few times that I ever received service on time. Keep up the good work, I think you guys are doin More

by johnson190608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Price LeBlanc Lexus responded

Thank you! We really appreciate your kind words about our staff's hard work. We do it all for our amazing customers!

April 17, 2024

Excellent customer service every time we visit the dealership. The service department is top notch. More

by TPRICE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Price LeBlanc Lexus responded

We're honored to receive such positive feedback from you! Thank you for coming in to see our team!

April 16, 2024

Great and friendly service. Haven't had any problems in the years I've been going. More

by SHANTELL_WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the name.
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Apr 16, 2024 -

Price LeBlanc Lexus responded

It is rewarding for us to hear you've had zero issues while coming to us. Thank you for your review, Shantell!

April 15, 2024

Professional, courteous, and the best concierge, advisor, and mechanic. Saturday, the power went out unexpectedly. Each team member jumped in to assist and remedied the situation immediately with a loaner ve More

by TGB8812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic who worked on my car Saturday, April 13th and two gentleman working concierge. They were excellent and deserve recognition!
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Apr 15, 2024 -

Price LeBlanc Lexus responded

Thank you for your kind words and for bearing with us through an unexpected situation. We appreciate you!

April 15, 2024

I’m always pleased with the excellent service the professionals/personnel at this dealer offer me! More

by JANEW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fremin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Price LeBlanc Lexus responded

Thank you for letting us help you with your vehicle service, Jane! We're glad it all went smoothly.

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