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Price LeBlanc Lexus - Service Center

Baton Rouge, LA

4.7
1,566 Reviews
Call Service Center (225) 267-9477

1,566 Reviews of Price LeBlanc Lexus - Service Center

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April 05, 2024

Missy was an absolute Rock Star! After a tiny hiccup with scheduling the week before, she went above and beyond to make sure that my experience was exemplary. She kept me informed More

by AOAKSADMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Price LeBlanc Lexus responded

Price LeBlanc Lexus always wants to treat our customers like VIPs! We appreciate you and your kind review!

April 05, 2024

Exceptional Service from the time I drive up until I leave. I will always own a Lexus because of the red carpet treatment at Price LeBlanc Service. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Price LeBlanc Lexus responded

There is nothing we love hearing more than that! Thank you for putting your trust in our team at Price LeBlanc Lexus.

April 05, 2024

Exceptional service until this past week with one service representative that did not provide accurate information. More

by abcsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Bercegeay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Price LeBlanc Lexus responded

We appreciate you taking time out of your day to share your feedback with us. Price LeBlanc Lexus holds ourselves to high standards when it comes to providing accurate and thorough information to our customers, and we are sorry to hear this is not how your experience went. If you'd like to talk more with our team about this, please reach out to Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

April 04, 2024

Great! Every request I made was honored. The price of the work completed was reasonable. More

by wandastansil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Price LeBlanc Lexus responded

Thank you for giving us the opportunity to service your vehicle! Come back and see us again soon!

April 04, 2024

The outside staff did not do their usual job of meeting me at the door. The service rep inside was OUTSTANDING. More

by TERRAZ6899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Price LeBlanc Lexus responded

Price LeBlanc Lexus's goal is to welcome every customer through our doors and greet them with a smile. We apologize that this was not how your experience went. However, we're happy to know that our service team provided you with outstanding assistance once inside. If you'd like to speak with us further about your time here, please reach out to Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

April 04, 2024

Outstanding Performance by everyone Sara is an excellent employee and she should be rewarded for performance More

by STONESTHROW1
Recommend Dealer
Yes
Employees Worked With
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us! We'll be sure to pass your kind words along to our team!

April 04, 2024

Was able to get an appointment right away and with the person I wanted. Sandy Waters. More

by LFONTENOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Price LeBlanc Lexus responded

We're glad you got the person you wanted! Thank you for trusting in our team!

April 04, 2024

It was awesome service will but my next vehicle for Lexus dealership awesome service Next review More

by MAEMAE64
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Modenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Prahter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Chouest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Venable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Price LeBlanc Lexus responded

We think you're an awesome customer! Thank you for your positive feedback!

April 03, 2024

Kindness and transparency from the team was greatly appreciated! The information provided allowed me to make a quick decision on other maintenance items. More

by markbatiste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missy Webb-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Sarfaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Price LeBlanc Lexus responded

It's always our goal to provide our customers with the information they need to make informed decisions about their vehicle, so thank you for letting us know about your five-star experience, Mark!

April 03, 2024

I was given the run around and charged for services that did not happen. They tried to charge me for a flat on the loaner yet it occurred on the way to the dealer. More

by Cullenfrancis19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn Venable
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever is the service manager, incredibly rude
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Apr 04, 2024 -

Price LeBlanc Lexus responded

We strive for a transparent and fairly priced service experience for every customer, so we are very sorry to hear about your negative experience with us. Our service team never wants there to be any confusion or miscommunication with pricing, and we encourage you to reach out to our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.

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