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Price Toyota

New Castle, DE

4.4
268 Reviews

168 N Dupont Hwy

New Castle, DE

19720

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268 Reviews of Price Toyota

March 15, 2024

A misunderstanding between me and service department but everything has been settled. Thanks Price Toyota! More

by giancarlobrilata1986
Recommend Dealer
Yes
Employees Worked With
marissa
Mar 17, 2024 -

Price Toyota responded

Thank you for reaching out! We're glad to hear that the misunderstanding with our service department has been resolved. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. We appreciate your understanding and your business!

Mar 26, 2024 -

Price Toyota responded

We're glad to hear that the misunderstanding has been resolved, and we appreciate your feedback. If you have any further concerns or need assistance, please don't hesitate to reach out. Thank you for choosing Price Toyota!

February 18, 2024

When I learned I had a very expensive repair needed, which I had kind of expected prior to bringing my vehicle in for servicing, I much appreciated how Service Technician David Swarthout patiently & per More

by Jpaulbusch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa last name?, David Swarthout
Feb 18, 2024 -

Price Toyota responded

Thank you for your feedback! We're delighted to hear that David Swarthout provided you with excellent service at Price Toyota. We strive to ensure that our customers are well-informed about their vehicle's repairs, and we're glad David could assist you in understanding the necessary repairs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

July 21, 2023

Raeshel is the greatest . .she always takes care of me and my car thanks for all your dealership does for me Christine More

by cdsleeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raeshel Tropeano
Jul 24, 2023 -

Price Toyota responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

June 20, 2023

RAESHEL EGAN,MY SERVICE ADVISOR IS THE BEST THERE IS. .(⭐10stars⭐) VISITS TO TOYOTA ARE PAINLESS NOW THAT RAESHEL IS ON BOARD RAESHEL GOES "ABOVE AND BEYOND" TO THE MAX TO COMMUNICATE WITH CUSTOMERS MY E More

by parrotheaddeb1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
RAESHEL🌟Robert Palmer🌟, Brian Casper🌟,Jason Ramos 🌟 , Raeshel Tropeano, Brian Casper
Jun 21, 2023 -

Price Toyota responded

Hello, thank you so much for your praise and kind comments about Rachel! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

March 24, 2023

Really great experience. Whole process is so simple, clear and fast. I would recommend doing business with them. More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Jordan Cruz
Mar 27, 2023 -

Price Toyota responded

Rocky, We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

March 13, 2023

Amazing service they get you in and out. I want to give a big thanks to Jordan Cruz he was very informative, helpful and his customer service is 100%. I went in set on this 2019 Dodge Charge More

by Vrochester21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Cruz
Mar 14, 2023 -

Price Toyota responded

Thank you so much for your praise and kind comments about Jordan! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

March 10, 2023

Jordan is a very nice sales rep. Always ready to make things as easy as possible and to help when necessary. More

by Adaeze_ikechukwu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Cruz
Mar 13, 2023 -

Price Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

January 24, 2023

Meghan my service advisor was very nice, oil change and tire rotation went fine. However The Service Tech who handled my TPMS tire pressure Monitoring system problem did not fix the problem, 20 minutes in More

by Bruce B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Meghan was very nice, she was just relaying information from the Service Manager
Jan 25, 2023 -

Price Toyota responded

Bruce, Thank you for reaching out to us. We regret to hear about the situation you have described with your TPMS sensor. When you have an opportunity, please reach out to Marrisa Curti at 302.395.7541 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Jan 30, 2023 -

Bruce B responded

Wow, your response gave me the impression you would try to bring closure to your error. In reality I did reach our to Marrisa last week, two phone call's, two voice messages and no response from her. Price Toyota just went dark after sending their reply on Dealer Rater. Maybe Marrisa is actually a Chat Bot Price sends all their Service complaints too. As I said earlier it's not about the money its the principal of the issue. I'll take my car somewhere else and have it fixed. This will bring closure to this situation. Now I'll go dark on Price Toyota and never set foot on their property again.

January 19, 2023

Mike Casper is the best salesperson! Fun to work with and knowledgeable! Will be going back to him and sending everyone I know! More

by Sunnyday189
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Casper
Jan 20, 2023 -

Price Toyota responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

January 10, 2023

Excellent service-very efficient. Every very helpful - service was done very fast. I was told there would possible a 3 hour wait, but it ended up to be 45 minutes.. More

by Dianegaskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Reynolds
Jan 10, 2023 -

Price Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

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