Price Toyota

I recently purchased a new corolla from this dealer. Within 2 month of the purchase I noticed a minor chip on windshield. I immediately went to the dealer to notify this. They said it was a minor chip Within 2 month of the purchase I noticed a minor chip on windshield. I immediately went to the dealer to notify this. They said it was a minor chip repair and it should be taken care of without changing the windshield. The price they quoted was around $50 to fix it. As it was not a big amount, I did not bother to ask them and see if they pay for it being a new car sell. However, within 2 days of repair there was huge crack (around 10-12inch) right below and above the repair area. I had not driven this car for these two days other than driving the car from the dealership to home. I called the dealer and explained them the situation. Firstly, the service reception lady was outright rude (i believe her name was Rasehel). She said it was not the delership fault as the service was done by a third party etc. etc. However, I had called them and went to their dealership to fix it. I did not even know that it was done by a third party. I thought maybe she cannot decide on this kind of matter and calmly asked for the manager's number whom I can talk to. She finally gave me his number. I called the manger and he was equally rude (i believe his name was dale). The manger went a step further and just ignored to what I was saying. He kept on repeating the same line every time "we cannot pay for this. Everything was installed right." How the heck did it crack within two months of purchasing a brand new car if everything was installed right? I think the bad job done by third party to fix this very tiny chip was in their premises. The responsibility to replace the windshield should have been theirs or the third party. However, I ended up replacing the windshield for $375 within two months of purchasing a new car and within 2 days of chip fix. Firstly, I think it may have been an installation problem and secondly it may have been the bad fix. I don’t think I should have paid for this. Note: I had a similar chip repair done (bigger one) on my other Toyota car (RAV4) at another Toyota dealer in Newark, DE and it has not have any problem for the last four years. More

I bought a Prius from this dealership. I wanted to buy another one. I thought that might make me sort of "special" based upon all the junk mail I was inundated with after the ititial purchase telling me another one. I thought that might make me sort of "special" based upon all the junk mail I was inundated with after the ititial purchase telling me how wonderful it was to have me as a customer. WRONG. I have been waiting since February for a Prius. Oh, they got them alright. However, they want the new-bees who don't know squat about this car so they can rip them off. Their latest tactic is.....you're gonna love it.....if you want the standard/cheapest model, forget it, they say they don't have any and won't get any. TOTAL B.S. If you want a base model with anything below a package 5 or 6, they make you take heated leather seats (dealer installed). No choice on color, or anything else. I didn't even care about the color, but I sure couldn't afford the price of the higher numbered packages, as they add 3-5,000 dollars to the price of the car. They're not worth the money. So, guess how much the leather seats cost now? You got it, another $2,000. They are putting the heated seats on all package 2 models, which are the only ones I can afford. Oh yeah, remember I had been on the infamous waiting list since February, and it's now July. Well, supposedly that makes no difference. I have to purchase at the going MSRP $600 more than it was in February 2008. They had package 2's come in, they simply never contacted me to come and get my car. I found this out from another salesperson when I called anonymously. How disgusting, rude and downright mean, and ultimately, greedy. They should be ashamed of themselves. Never, ever buy any car from them. If they'll do this to someone who already paid $24,000 for a car, imagine what they'll do to you if you only buy a $16,000 Corolla. Go somewhere else to buy your Toyota!!!! More