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Pride Chevrolet

Lynn, MA

Overview
Employees
Reviews
4.3
131 Reviews
The Pride Motor Group of Lynn, MA, has been a family-owned and -operated business for over 40 years, and we work diligently every day to make customers feel relaxed and welcomed. When you choose one of our Lynn, MA, car dealerships, we want you to feel as if you're a member of our family -- and we're proud to have you! We enjoy building long-lasting, close relationships with customers, many of whom are on a first-name basis with members our team. Customers enjoy coming to us not only because they become a part of our close-knit Pride family, but also because they gain easy access to management whenever necessary. They know that any member of our team is always happy to meet with them. Giving back to the community we're a proud part of is important to us, too. Everyone here at the Pride Motor Group makes a special effort to be involved in organizations and charities that are near and dear to our hearts. Our Chevy dealership is honored to be involved in the Making Strides Against Breast Cancer Walk. As a group, we run a team at the Dana-Farber Jimmy Fund Cancer Walk. Locally, we also sponsor Revere Little League teams, youth soccer in Lynn and community football teams. These are just some of the ways that we show how thrilled we are to serve locals within our community.
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715 Lynnway

Lynn, MA

01905

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Showing 131 reviews

January 26, 2025

I called last week to schedule my oil change and asked for the washer fluid pump because they told me that I need to change it and they didn’t have the pump again. Last oil change they did put tire rotati More

by Joseph M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Martinez
Report | Print
Jan 27, 2025 -

Pride Chevrolet responded

Joseph, I apologize for the inconvenience you've experienced with your oil change and tire rotation. It's important to us that we provide accurate service, so I'm sorry if we've fallen short here. Please reach out at your convenience so we can address these issues directly. Thank you, Bob Carter - Service Manager - (781) 592-3800

January 25, 2025

The service at the Chevrolet Lynnway is terrible, bad service. The cars are useless. They are new and have many problems. The 2024 Chevrolet RST has many faults. I have taken it to be repaired twice. The More

by YULMAN R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Martinez
Report | Print
Jan 27, 2025 -

Pride Chevrolet responded

Yulman, I'm sorry to hear about your experience with the service and issues you've encountered. We strive for better communication and support, especially when it comes to warranty matters. Please reach out so we can address these concerns directly. Thank you, Bob Carter - Service Manager - (781) 592-3800

January 16, 2025

A great experience buying a new car for my company. Carla was so helpful and I am very happy with my decision More

by Denilson Lopez - LDL CLEAN LLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Ramirez
Report | Print
Jan 16, 2025 -

Pride Chevrolet responded

Denilson, we're delighted to hear that Carla made your car-buying experience a great one at Pride Chevrolet. Thank you for choosing us!

January 09, 2025

Service was excellent and advisor Omar fantastic had appointment and on time service provided at scheduled time More

by veraauntiev1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier, Letizia Talluto, Omar Martinez
Report | Print
Jan 10, 2025 -

Pride Chevrolet responded

We're delighted to hear that Omar and the team at Pride Chevrolet provided you with excellent service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

December 18, 2024

Outstanding service rendered by Tom and his crew in the bidy shop. . Total professionals. I will recommend them to everyone I know who needs work done on their vehicle. Thank you. More

by garyb50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Letizia Talluto, Omar Martinez
Report | Print
Dec 19, 2024 -

Pride Chevrolet responded

Thank you for the fantastic feedback, Gary! We're delighted to hear that Tom and his team at Pride Chevrolet provided outstanding service. Your recommendation means a lot to us, and we're here whenever you need assistance with your vehicle!

October 29, 2024

Service really sucks. Your department couldn't care less about me or my car. You should have been prepared for a simple fix. Be sure that i will be spreading the word More

by beloff8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Iovanna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Letizia Talluto, Omar Martinez, Joseph Vignone
Report | Print
Nov 14, 2024 -

Pride Chevrolet responded

It's disheartening to hear about your experience with our service department. We strive for better preparedness and customer care, so it's concerning that we fell short in this instance. Please reach out directly if you're open to discussing how we can make things right moving forward. Thank you, Tony Derenthal - Service Manager - 781-599-1200

October 29, 2024

Service really sucks. Your department couldn't care less about me or my car. You should have been prepared for a simple fix. Be sure that i will be spreading the wor More

by beloff8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Iovanna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Letizia Talluto, Omar Martinez, Joseph Vignone
Report | Print
Nov 14, 2024 -

Pride Chevrolet responded

It's disheartening to hear about your experience with our service department. We strive for efficiency and customer care, so it's concerning that we fell short in this instance. Please reach out at your convenience; we'd like the opportunity to address these issues directly and make things right. Thank you, Tony Derenthal - Service Manager - 781-599-1200

October 19, 2024

Day and time schedule as requested and performed service on time. Will continue all services at Pride More

by carjon677@verizon.net
Recommend Dealer
Yes
Employees Worked With
Letizia Talluto, Omar Martinez
Report | Print
Oct 21, 2024 -

Pride Chevrolet responded

We're delighted to hear that your service experience was timely and met your expectations at Pride Chevrolet. Thank you for choosing us, and we look forward to assisting with all future services!

September 26, 2024

Great customer service. All issues completed in timely manner. The team works for customer’s interests and needs. More

by Mas-2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ortegas, Freddie, Paul and Jay Miranda, Falyn Carnazzo, Carla Ramirez
Report | Print
Sep 26, 2024 -

Pride Chevrolet responded

Thank you for the feedback and supportive comments. We use customer feedback to improve performance and appreciate the time you took to write to provide us with it.

September 23, 2024

Very bad experience, long waiting time, people with no knowledge what they doing Financial push on u service u don’t want to buy ! More

by shark3junior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Vignone
Report | Print
Sep 23, 2024 -

Pride Chevrolet responded

I'm sorry to hear about your experience. We strive for knowledgeable and efficient service, so it's disappointing to learn we fell short during your visit. If you're open to discussing this further, please reach out at your convenience. Thank you, Michael Iovanna - General Sales Manager - (781) 731-9316

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