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Pride Chevrolet

Lynn, MA

Overview
Reviews
4.3
125 Reviews
Call Dealership (781) 599-1200

715 Lynnway

Lynn, MA

01905

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Showing 125 reviews

October 29, 2024

Service really sucks. Your department couldn't care less about me or my car. You should have been prepared for a simple fix. Be sure that i will be spreading the wor More

by beloff8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Iovanna, Letizia Talluto, Omar Martinez, Joseph Vignone
Report | Print
Nov 14, 2024 -

Pride Chevrolet responded

It's disheartening to hear about your experience with our service department. We strive for efficiency and customer care, so it's concerning that we fell short in this instance. Please reach out at your convenience; we'd like the opportunity to address these issues directly and make things right. Thank you, Tony Derenthal - Service Manager - 781-599-1200

October 19, 2024

Day and time schedule as requested and performed service on time. Will continue all services at Pride More

by carjon677@verizon.net
Recommend Dealer
Yes
Employees Worked With
Letizia Talluto, Omar Martinez
Report | Print
Oct 21, 2024 -

Pride Chevrolet responded

We're delighted to hear that your service experience was timely and met your expectations at Pride Chevrolet. Thank you for choosing us, and we look forward to assisting with all future services!

September 26, 2024

Great customer service. All issues completed in timely manner. The team works for customer’s interests and needs. More

by Mas-2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ortegas, Freddie, Paul and Jay Miranda, Falyn Carnazzo, Carla Ramirez
Report | Print
Sep 26, 2024 -

Pride Chevrolet responded

Thank you for the feedback and supportive comments. We use customer feedback to improve performance and appreciate the time you took to write to provide us with it.

September 23, 2024

Very bad experience, long waiting time, people with no knowledge what they doing Financial push on u service u don’t want to buy ! More

by shark3junior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Vignone
Report | Print
Sep 23, 2024 -

Pride Chevrolet responded

I'm sorry to hear about your experience. We strive for knowledgeable and efficient service, so it's disappointing to learn we fell short during your visit. If you're open to discussing this further, please reach out at your convenience. Thank you, Michael Iovanna - General Sales Manager - (781) 731-9316

September 13, 2024

They were prompt on my appt and service was quickly . I'm very pleased with the service More

by dgredbird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Letizia Talluto
Report | Print
Sep 16, 2024 -

Pride Chevrolet responded

Thank you, Dgredbird, for stopping by to leave Pride Chevrolet a wonderful review!

September 02, 2024

I have had excellent service when I go here go back I have had great service as walk in with no appointment and Leticia the best new service mgr Tony very helpful great to work with More

by veraauntiev1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Letizia Talluto
Report | Print
Sep 03, 2024 -

Pride Chevrolet responded

Thank you for sharing your positive experience with Pride Chevrolet! We're delighted to hear that Leticia and Tony provided excellent service. We look forward to serving you again in the future!

September 02, 2024

Excellent professional service and very accommodating and work around your schedule keep you informed on all service findings and cost More

by veraauntiev1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony , Letizia Talluto, Omar Martinez
Report | Print
Sep 03, 2024 -

Pride Chevrolet responded

Thank you for the fantastic feedback, Vera! We're glad to hear that our team at Pride Chevrolet provided excellent service and kept you well-informed. We appreciate your support!

August 30, 2024

Thank you Douglas Fowler For helping me purchase my new car you were very helpful and very friendly. Thank you again. More

by tawana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Fowler
Report | Print
Sep 03, 2024 -

Pride Chevrolet responded

We're delighted to hear that Douglas provided such helpful and friendly service during your car purchase at Pride Chevrolet. Enjoy your new ride, and thanks for the kind words!

August 15, 2024

Bad customer service , Nobody ever responds back And no one ever picks up the phone More

by Forzaamanero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Letizia Talluto, Omar Martinez
Report | Print
Aug 15, 2024 -

Pride Chevrolet responded

Mr. Manero, I apologize for our unsatisfactory level of service provided during your visit to the dealership. We strive to keep our service customers informed of the progress our team is making on their vehicles. I looked into your communication with the team and our call logs show two calls to your phone number of record from Letizia on Friday, 8/9 at 4:09 PM and 4:15PM and two additional calls placed by Omar the next day at 9:26 AM and 12:37 PM. Perhaps we had the incorrect number or you were frustrated by missed calls and the need to leave messages. I know the teams are very busy attending to other customer. However, they strive to treat every customer promptly and courteously. Your feedback is most welcome as it provides an opportunity to improve. Thank you for your feedback. Sincerely, Joe Vignone

August 14, 2024

Omar Martinez was very helpful. He resoved problems that I had with my car very quickly and very effectively. I would like to deal with him every time when I need service in deale More

by Yakov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Letizia Talluto, Omar Martinez
Report | Print
Aug 14, 2024 -

Pride Chevrolet responded

Yakov, we're delighted to hear that Omar provided such effective and quick service for you at Pride Chevrolet. We'll make sure he knows about your appreciation!

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