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Pride Kia of Lynn - Service Center

Lynn, MA

4.6
69 Reviews

69 Reviews of Pride Kia of Lynn - Service Center

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May 15, 2025

I went in for a maintenance on my vehicle and Chris the service manager explained everything that was going to be done and also offered a courtesy car wash. I received my vehicle back within an hour and a More

by roybarter092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 15, 2025 -

Pride Kia of Lynn responded

Roy, we're delighted to hear that Chris and the team at Pride Kia of Lynn provided you with such efficient service. Thanks for sharing your experience!

May 07, 2025

I had an issue brought it to Christopher problem solved quick easy with no hassle in a rapid time. More

by greenlawrencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 08, 2025 -

Pride Kia of Lynn responded

Thanks so much for taking the time to leave Pride Kia of Lynn a great review! Christopher will be grateful for the kind words.

April 25, 2025

I was a wicked xxxxxxx to these guys and took out personal frustration on them and they treated me pretty xxxx good and I’m very sorry for how I treated them. They did an excellent job with the car a More

by Rcoppola1281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pirkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Robles Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McAdams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris derelict was amazing , Charbel Richa, Fitz Bonaventure
Apr 25, 2025 -

Rcoppola1281 responded

Thank you Guys A+

Apr 25, 2025 -

Pride Kia of Lynn responded

It's great to hear that our team at Pride Kia of Lynn was able to provide excellent service and support, even in challenging situations. We appreciate your honesty and are glad we could assist you with the car. Thank you for sharing your experience!

April 11, 2025

I took my car in for service last week, and supposedly they did an alignment, but they didn't give me the sheet showing that it was done. I've been waiting a week to talk to someone and no one wants to an More

by mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodrigo
May 29, 2025 -

Pride Kia of Lynn responded

Mauricio, I'm sorry to hear about your experience and the lack of communication regarding your car's alignment. We strive for transparency and timely service, so it's concerning that we've fallen short here. When last we spoke I offered to perform another alignment free of charge and provide you with the paperwork. Please reach out when you have a moment to set up an appointment. I would like to assist in resolving this issue promptly. Thank you, Marc Cortez - Service Manager - 781-596-1010

March 18, 2025

Superlative customer service and diligent professional staff(NB: Chris DeFilice is an outstanding employee!) I've always been treated extraordinarily well by Pride KIA staff: It's a top-notch autodealersh More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris DeFilice
Mar 18, 2025 -

Pride Kia of Lynn responded

John, thank you for the glowing review! We're delighted to hear that Chris and our team at Pride Kia of Lynn have consistently provided exceptional service. We appreciate your support and look forward to serving you in the future!

March 14, 2025

The customer service rep was excellent. Very happy with new headlight. Was able to get appt time I needed. More

by tecronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Mar 15, 2025 -

Pride Kia of Lynn responded

We're delighted to hear that our team at Pride Kia of Lynn provided excellent service and accommodated your schedule. Enjoy the new headlight, and thank you for choosing us!

March 10, 2025

Rodrigo was very kind and helpful he took the to explain to me everything about the recalls in my vehicle. More

by albertotobon31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo palacio
Mar 11, 2025 -

Pride Kia of Lynn responded

We're glad to hear Rodrigo was able to assist you with the recalls at Pride Kia of Lynn. Thank you for sharing your experience!

January 28, 2025

Chris was really nice, helpful, transparent. My cars exterior was washed as a bonus. Will go back for future service needs. More

by Dyana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 29, 2025 -

Pride Kia of Lynn responded

Dyana, we're delighted to hear Chris provided such a positive experience at Pride Kia of Lynn! We look forward to assisting you with your future service needs.

January 24, 2025

I always have a great experience at my Kia dealership in Lynn mass everyone is always very helpful and nice More

by Modica40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo palacio
Jan 27, 2025 -

Pride Kia of Lynn responded

We're delighted to hear that you consistently have a great experience with our team at Pride Kia of Lynn! Thank you for your kind words and support. We look forward to serving you again in the future!

January 15, 2025

I always work with Christopher DeFelice for the past few years on many recalls I had yet another recall and you took care of it plus I ordered some new parts that needed to be replaced and made an appointme More

by NOOCH (KAREN EGIDIO)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher DeFelice
Jan 16, 2025 -

Pride Kia of Lynn responded

Karen, thank you for your continued trust in Christopher and the Pride Kia of Lynn team! We're glad to hear he has consistently provided excellent service. If there's anything else we can do for you or Geno, just let us know!

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