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Pride Kia of Lynn - Service Center

Lynn, MA

4.6
77 Reviews

77 Reviews of Pride Kia of Lynn - Service Center

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September 06, 2025

Antonio was great, super nice and very helpful and kept me informed every step of my time spent there. It being my first time getting my car serviced since I bought the car 5 months ago I didn't know what More

by katerinag.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
Sep 08, 2025 -

Pride Kia of Lynn responded

Katerina, we are thrilled that Antonio made your visit to Pride Kia of Lynn so seamless. Thank you for choosing us and we hope to welcome you back for your next service!

August 31, 2025

I dropped off my car for service and Chris provided great service with good communication. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 03, 2025 -

Pride Kia of Lynn responded

We really appreciate your positive review of Chris and Pride Kia of Lynn!

August 17, 2025

Service barely answer calls. I scheduled a service with them give them the order number then when I showed up to the appointment they claimed they used my parts for another custo More

by lovin4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ant
Aug 18, 2025 -

Pride Kia of Lynn responded

It's disappointing to hear about your experience with our service department. We strive for professionalism and efficiency, so it's concerning that we fell short during your visit. I apologize for any inconvenience caused by the mix-up with your parts and the wait time you endured. Please reach out if you'd like to discuss this further or have any other concerns; we're here to help make things right. Thank you, Marc Cortez - Service Manager - 781-596-1010

July 24, 2025

When I arrived on time for appointment, I was greeted by Stephanie Cogliano with a smile and very Professional asking me the details for my visit . All my concerns were addressed. More

by hetnik04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Pride Kia of Lynn responded

We're glad to hear Stephanie took such great care of you from start to finish! Thank you for choosing Pride Kia of Lynn and for sharing your experience with us! Safe travels!

July 22, 2025

Chris was very helpful guy. My problem was solved and my ac compressor was replaced and working fine. More

by m_b_alsharif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McAdams
Jul 22, 2025 -

Pride Kia of Lynn responded

Your feedback means a lot to us! Thank you for choosing Pride Kia of Lynn and highlighting Chris' great work.

June 16, 2025

I have always been treated like your number ONE customer at Pride Kia of Lynn! And specially my 2016 Ford Explorer! More

by Italianguy25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Guardado and Josh White
Jun 16, 2025 -

Pride Kia of Lynn responded

We're delighted to hear that you feel like a top priority at Pride Kia of Lynn! It's wonderful knowing your 2016 Ford Explorer is in good hands with us. Thanks for the fantastic feedback!

June 14, 2025

Chris is awesome every time I go there he greets me always with a smile he takes care of anything I need More

by mad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Defelice
Jun 16, 2025 -

Pride Kia of Lynn responded

We're delighted to hear that Chris consistently provides you with excellent service at Pride Kia of Lynn! It's great knowing he makes your visits enjoyable. Thanks for sharing this feedback!

June 10, 2025

The team at Pride was extremely kind, efficient, and accommodating. Very easy process, just pulled up to the bay, left my registration with Stephanie, and my inspection was done in no time! More

by dilliotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Cogliano, Christopher DeFelice, James Pirkey
Jun 10, 2025 -

Pride Kia of Lynn responded

We're delighted to hear that Stephanie and the team at Pride Kia of Lynn made your inspection process smooth and efficient. Thanks for sharing your experience with us!

May 15, 2025

I went in for a maintenance on my vehicle and Chris the service manager explained everything that was going to be done and also offered a courtesy car wash. I received my vehicle back within an hour and a More

by roybarter092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 15, 2025 -

Pride Kia of Lynn responded

Roy, we're delighted to hear that Chris and the team at Pride Kia of Lynn provided you with such efficient service. Thanks for sharing your experience!

May 07, 2025

I had an issue brought it to Christopher problem solved quick easy with no hassle in a rapid time. More

by greenlawrencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 08, 2025 -

Pride Kia of Lynn responded

Thanks so much for taking the time to leave Pride Kia of Lynn a great review! Christopher will be grateful for the kind words.

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