Pride of Kia tried to sell me on the idea that my car was in need of a $9-12k repair, that a second opinion solved with $10. If you need any proof that dealerships are swindlers, here’s one. Take pride in that Kia of Lynn.
Where to begin. My used 2016 Kia Soul purchased at 89,000 miles began to experience engine trouble at 95,000. The car has received routine maintenance within this period. The car was diagnosed as having engine failure by the Kia mechanic specialist. Why I took my car to a dealership for repair? Well, upon purchase I was informed of its reasonable warranty on the engine (already at 89,000m) that was not honored after its $130 diagnostics stating it is in engine failure, and has zero resell value. The bill for repair would have run me, according to them, between $9-12k. Yes, I’d need a new engine, and they didn’t fail to mention I’d need new windshield wipers too. They so charitably informed me I could leave the car on the lot and they’d help me find a new used car to purchase. Second opinion later, and a whopping $10 bill, an engine specialist took not more than 80 seconds to determine my car was burning oil. An issue that doesn’t require the scrapping of an entire vehicle. Sure enough, my car has been running as smooth as the day I had purchased it. I called the dealership in question and they maintained that my car is in fact in engine failure and that they were aware it was due to burning oil...something they did not bother to put on the diagnostic write up or even bother to tell me. After allegedly knowing my car was burning oil, and had practically no oil, they let me take my car off of the lot. Thanks guys. After weeks of trying to resolve this, it seems they refuse to get back to me.