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69 Reviews of Pride Kia of Lynn - Service Center
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October 16, 2020
Pride of Kia tried to sell me on the idea that my car was in need of a $9-12k repair, that a second opinion solved with $10. If you need any proof that dealerships are swindlers, here’s one. Take pride in th in need of a $9-12k repair, that a second opinion solved with $10. If you need any proof that dealerships are swindlers, here’s one. Take pride in that Kia of Lynn. Where to begin. My used 2016 Kia Soul purchased at 89,000 miles began to experience engine trouble at 95,000. The car has received routine maintenance within this period. The car was diagnosed as having engine failure by the Kia mechanic specialist. Why I took my car to a dealership for repair? Well, upon purchase I was informed of its reasonable warranty on the engine (already at 89,000m) that was not honored after its $130 diagnostics stating it is in engine failure, and has zero resell value. The bill for repair would have run me, according to them, between $9-12k. Yes, I’d need a new engine, and they didn’t fail to mention I’d need new windshield wipers too. They so charitably informed me I could leave the car on the lot and they’d help me find a new used car to purchase. Second opinion later, and a whopping $10 bill, an engine specialist took not more than 80 seconds to determine my car was burning oil. An issue that doesn’t require the scrapping of an entire vehicle. Sure enough, my car has been running as smooth as the day I had purchased it. I called the dealership in question and they maintained that my car is in fact in engine failure and that they were aware it was due to burning oil...something they did not bother to put on the diagnostic write up or even bother to tell me. After allegedly knowing my car was burning oil, and had practically no oil, they let me take my car off of the lot. Thanks guys. After weeks of trying to resolve this, it seems they refuse to get back to me. More
by Ecmalley05
Employees Worked With
Service
July 03, 2019
Mark-financial mgr I went in for a car repair and stopped to see Mark in financial for some minor questions. He is a really nice gentleman with total care for the custom I went in for a car repair and stopped to see Mark in financial for some minor questions. He is a really nice gentleman with total care for the customers. I asked about a ? On my car not financial and he had the answer. Mark took the time to help me solve a major issue with my radio that no one else could do. He goes above his title to help satisfy any customer issue without any hesitation. I have great respect for this man. Thank you Mark for always being there. More
by Aferre1639
Employees Worked With
Joel in service and Mark in financial.
January 30, 2019
laura the service advisor simply great .really cared . laura the service advisor couldn't be any more helpful ,great servicewill always take my car to pride.I am completely satisfied thank you so mu laura the service advisor couldn't be any more helpful ,great servicewill always take my car to pride.I am completely satisfied thank you so much More
by bubba 506
Employees Worked With
laura ,servies adviso
January 25, 2017
Poor customer service. Bad customer service. Sarcastic front desk rep. Mr John v Cammarata a sexist. More concerned about having a good client purchase or lease a car t Bad customer service. Sarcastic front desk rep. Mr John v Cammarata a sexist. More concerned about having a good client purchase or lease a car than explaining what are the hidden fee reasons the dealer over charged the client. A second client arrived as we were trying to turn in the car (John finally asked us to have a seat.) Second client also was upset and was not able to ask questions rather walked away from sales rep. Go in for yourself and experience the PRIDEful experience. More
by Reviewer
Employees Worked With
John v Cammarata
January 04, 2017
Service . servide was great! !brought my car in for a tire sensor ! They fully helped me! servide was great! !brought my car in for a tire sensor ! They fully h servide was great! !brought my car in for a tire sensor ! They fully helped me! servide was great! !brought my car in for a tire sensor ! They fully helped me! More
by Ifektr1908@gmail.com
Employees Worked With
Serive
November 30, 2016
New sorento!! Met with Jim Burke. He gave us a complete car buying service. From the test drive to the Pick up every thing was seamless. Got a great deal. Call hi Met with Jim Burke. He gave us a complete car buying service. From the test drive to the Pick up every thing was seamless. Got a great deal. Call him direct 781 596-1010 extra 584 More
by cheryl ryan
Employees Worked With
Jim Burke
March 21, 2016
Oil change & lug nut replaced As always James and Marc the service manager along with the parts department and techs there were great help! In and out in no time and was very respe As always James and Marc the service manager along with the parts department and techs there were great help! In and out in no time and was very respectfully treated! More
by Blinky_k5
Employees Worked With
James, Marc
February 20, 2016
Service Brought my Optima in for service and as always Marc Cortez and James always go out of their way to make sure I'm fully satisfied with my visit and has Brought my Optima in for service and as always Marc Cortez and James always go out of their way to make sure I'm fully satisfied with my visit and has great customer service then a lot of dealerships I've gone to by far! More
by Blinky_k5
Employees Worked With
Marc Cortez, James
December 05, 2015
service was not great Bad service experience but they did correct the issue at 2nd visit. Still.not sure if I am comfortable with this dealership but it's the closest to ho Bad service experience but they did correct the issue at 2nd visit. Still.not sure if I am comfortable with this dealership but it's the closest to home More
by jw2014
Employees Worked With
Mark Service Manager
