Prince Chevrolet Buick GMC of Albany

Worst service ever Was billed for more hours of work than they had the vehicle. When I questioned the number of hours I was billed for, the service manager replied that Was billed for more hours of work than they had the vehicle. When I questioned the number of hours I was billed for, the service manager replied that he bills the number of hours that the computer program tells him to. I asked him, "If your computer program tells you to bill for 10 hours and your mechanic only worked on the car for five hours, how many hours are you going to bill me?" He replied, "I'll bill you for the full ten hours at $100 an hour." He told me I had to see it from "his side." Be warned if you plan on having your vehicle serviced or repaired there. I'd give them zero stars if possible. More

awful service is the worst ...drove 45 miles for a 9:30 appoint for schedule maintenance was there for 6 hours was told later that I did not have an appoin service is the worst ...drove 45 miles for a 9:30 appoint for schedule maintenance was there for 6 hours was told later that I did not have an appoint More

Frank Barry and the entire sales staff at Prince of Albany were excellent to deal with. Frank is straight forward, professional, knowledgeable, and a xxxx of a nice guy. It really was a friendly and co Albany were excellent to deal with. Frank is straight forward, professional, knowledgeable, and a xxxx of a nice guy. It really was a friendly and comfortable experience and I wouldn't hesitate to deal with them aain. They have gained my confidence and trust. More

Prince Chevrolet of Albany's service department is not the dealership to take your vehicle to if it needs to be serviced. The quality of work that is being done by this Chevrolet dealership is not the bes the dealership to take your vehicle to if it needs to be serviced. The quality of work that is being done by this Chevrolet dealership is not the best quality and their turn around time for getting the vehicle serviced and back to the customer is just plain awful (even if an appointment was made). I would advise anyone looking for Chevrolet vehicle servicing to try another location; perhaps Langdale Chervolet in Sylvester, Ga. More