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Principle BMW of San Antonio

San Antonio, TX

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Vehicles
4.6
1,524 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,524 reviews

December 15, 2025

Went in for service and had an outstanding experience for my first time at this location. More

by acamacho482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 13, 2025

Great dealership and staff especially service advisor Paul Gallardo you all are professional s.will highly recommend you More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 11, 2025

Good Service, polite, professional. helpful. Service rep Gilbert was great! Genius desk person also helped immensely. More

by jmurgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 05, 2025

BMW of San Antonio is a well run dealership with very nice and knowledgeable employees. I enjoy my 2025 X5M60i so much I purchased two. More

by Sstraub944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2025 -

Principle BMW of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle Collision Center. Thank you, and have a fantastic day!

December 05, 2025

Michal Boehme was my Service Advisor and did an excellent job. she should be promoted at the next opportunity More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal Boehme
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Dec 06, 2025 -

Principle BMW of San Antonio responded

Fred, we're happy you found our staff to be so supportive during your experience here at Principle Collision Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2025

John Gamboa was awesome. Great communication, response responses in a timely manner, and professionalism all around. That’s my go to guy at BMW! More

by Haitham.Werfelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gamboa
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Dec 04, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Collision Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 03, 2025

MJ was patient, knowledable and always willing to help. Stellar experience and I am glad to be back home with the BMW family. More

by RJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2025

Great experience. Victor valued my time and worked with me and my huya and to find us the right BMW for us. More

by Lguzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle Collision Center. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2025

I have been receiving services at BMW for some time now, and my service advisor, Ryan Watson, has been exceptional. He consistently provides clear communication and thoughtful recommendations regarding my v More

by LaTasha F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Watson
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Nov 30, 2025 -

Principle BMW of San Antonio responded

Hello Latasha, we're happy you found our staff to be so supportive during your experience here at Principle Collision Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2025

I own a 2024 Mini Countryman and I love it. When I bring it in for service the advisors are so pleasant and take down all the information my cars needs to be serviced for. More

by jesi_mary04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandria Harbeck
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Nov 27, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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