Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Principle BMW of San Antonio

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.7
1,438 Reviews
Contact Dealership
View Awards

15507 I-10 West

San Antonio, TX

78249

Directions

By Type

Showing 1,438 reviews

July 06, 2025

Associates are very helpful very knowledgeable vey professional very informative very precise and they are thorough More

by jraluyen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

jraluyen10 responded

Holly Bell is very professional very helpful knowledgeable and informative

July 04, 2025

Holly services advisor top notch does a good job explaining process and keeping me advised More

by thadkenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please don't hesitate to reach out if there's anything additional we can do for you.

July 04, 2025

Everyone was kind and organized. My advisor has great communication in updating me about my car status. More

by Lauraann35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Cassil
Report | Print
Jul 04, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Feel free to reach out to us if you need anything. Have a wonderful day.

July 01, 2025

Best experience ever purchasing a vehicle. Listened to the customer and very service oriented towards the buyers requests. More

by Tmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2025

A BMW dealership offers new and pre-owned BMW vehicles, professional maintenance services, parts, and financing options. More

by Trina20aka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt
Report | Print
Jul 03, 2025 -

Principle BMW of San Antonio responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

Professional, friendly staff. Answered all my questions and kept me informed every step of the way. More

by DMG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Lara
Report | Print
Jul 03, 2025 -

Principle BMW of San Antonio responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2025

I can’t rate BMW Principe any higher! Thank you, Don Wilkinson and the entire team for superlative service, follow up and excellent guidance. We were beyond impressed with your knowledge More

by hilary.weinstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Wilkinson
Report | Print
Jun 26, 2025 -

Principle BMW of San Antonio responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2025

Don Wilkinson did an amazing job ordering my new 2026 X5. He made the transfer of my lease very easy and delivered a new custom order very timely More

by jjfarris494
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Wilkinson
Report | Print
Jun 29, 2025 -

Principle BMW of San Antonio responded

Hi, thank you so much for your positive comments about Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

Jun 30, 2025 -

Principle BMW of San Antonio responded

Hi, thank you so much for your positive comments about Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2025

Excellent customer service with timely communication keeping us updated with status. Highly recommend John Gamboa service manager and dealership for service on your BMW. Thank you! ⭐️⭐️⭐️⭐️⭐️ More

by tx.senorita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Dmour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gamboa
Report | Print
Jun 29, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Jun 30, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 24, 2025

I had the best experience that I ever had at a dealership. Great customer service outstanding and well organized facility. 5 stars to Richard More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Marrero
Report | Print
Jun 27, 2025 -

Principle BMW of San Antonio responded

Hello Cynthia, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. Please let us know if there is anything else we can do for you; we are more than happy to help!

1
2
...
144