Principle BMW of San Antonio

I just purchased my 2nd new BMW in 3 months from San Antonio BMW and the experience was as rewarding as the 1st. After meeting Tim after my first purchase (he was not the salesman, but I met him on a f Antonio BMW and the experience was as rewarding as the 1st. After meeting Tim after my first purchase (he was not the salesman, but I met him on a follow up visit), he gave me his card to give him a call if I was "in the market" again. 3 months later, I happened to be in the market, I called him and he remembered me instantly. I scheduled an appointment with Tim for the next day. My wife and I arrived on time and he was ready. Not exactly sure what I was looking for, Tim provided a wide range of vehicles that were within my price range. He was very patient as we scoured the lot and settled on a beautiful 2013 328i. Being a little out of my price range, Tim "worked his magic" and presented a deal that was too good to resist. He did this on one visit to the "Manager", not 10 times of "how bout this price"? Throughout the event, Tim Navarrete was very patient, never pushy, and confident that he would get me in the car that I wanted. Extremely knowledgeable about all the entire BMW line, his passionfor the product and his job was evident. This is our 7th BMW we have owned dating back to our first, a 1990 530, and Tim was familiar with the options available on that one! His inherit knowledge of BMW's underscores his love (borderline obsession) for the Ultimate Driving Machine. It was refreshing to deal with a fellow BMW enthusiast and sadly, since my garage is now full, I will not see him for a while, except in my rear-view when I am racing him to church on Sunday's. More

Let me start off by saying I am a huge advocate of excellent customer service (since that's what I do) and I have been driving BMW's all my life! This was by far, the most wonderful car-purchasing ex excellent customer service (since that's what I do) and I have been driving BMW's all my life! This was by far, the most wonderful car-purchasing experience I have ever had! My BMW Representative Keith Schwoerke was not pushy during the selection process and left everything in my court. He is personable, friendly, charismatic, knowledgeable about BMW and most important of all, HONEST! When buying a luxury car such as a BMW, I don't want to just purchase the car and never see you again. I want a relationship with my Representative, so that way when I'm ready to purchase my next BMW - It's a smooth transition. Thank you Keith and everyone in the BMW Department for making me feel like family instead of just a customer! More

It was indeed our best experience ever purchasing a vehicle. The sales representative Jeff Cartwright took care of us from day and still providing us with excellent services months after we've purchas vehicle. The sales representative Jeff Cartwright took care of us from day and still providing us with excellent services months after we've purchased the car. More

I had a positive experience with Tim. We bought a new car from Tim and I love the way he was never pushy. He shared so much of his knowledge about the car and was extremely patient with us even though my hus from Tim and I love the way he was never pushy. He shared so much of his knowledge about the car and was extremely patient with us even though my husband was difficult to deal with at times. Tim was always respectful and informative. He even spent a great deal of time after papers were signed to go over all the controls with me. I would recommend BMW and especially Tim to anyone who is looking for excellence in both their car and customer service More

Through the car buying process I had several people who were tending to my questions. This was great as the main sales person who I was working with was not always available. Everyone was very professional were tending to my questions. This was great as the main sales person who I was working with was not always available. Everyone was very professional in action and appearance. I am giving them an overall rating of a 5 because very few places make me feel the way I feel when I walk into this dealership. It is truly a great service experience. More

My experience at the BMW dealership in San Antonio was excellent! Sometimes going into a luxury car dealership you can get a sense like you don't matter but not here! My sales person was so amicable and e excellent! Sometimes going into a luxury car dealership you can get a sense like you don't matter but not here! My sales person was so amicable and easy going. He listened to all my needs and quickly found options for me. He also worked out a great plan once he found my perfect BMW. He made it a painless, easy, fun experience. More

Our visit to the dealership was exceptional. The inventory was impressive. Victor Garcia was great and very thorough in explaining the features of the vehicle we purchased. My daughter loves the car inventory was impressive. Victor Garcia was great and very thorough in explaining the features of the vehicle we purchased. My daughter loves the car and I would most definitely recommend the dealership as well as Victor to everybody I know. As a matter of fact our neighbor stopped by to look at the vehicle, loved it and I told him to go visit Victor. We will be looking at another vehicle for one of my other daughter's next year and will most definitely stop by again. More

I love doing business with BMW of San Antonio. There staff is excellent and well trained to keep there customers happy. Once you have done business with Bmw of SA you will never be satisfied with any ot staff is excellent and well trained to keep there customers happy. Once you have done business with Bmw of SA you will never be satisfied with any other car dealership. I have always been well taken care of from every department here. More

My initial experience was pleasant and each dealing I have had with folks at this Dealership has been marked with maturity and professionalism. Mike King stepped well above the average to show courtesy have had with folks at this Dealership has been marked with maturity and professionalism. Mike King stepped well above the average to show courtesy, care and concern to an old man buying a young man's car. I feel very comfortable recommending the BMW Dealership of San Antonio for sales and service. Well Done!!!! My Thanks, Dr. Jim Burk 21 March 2013 More

Madison Rodery was outstanding, would recommend her to all my friends. This is my 5th BMW and my service advisor Andrew Kim is also outstanding. The two of them need to be cloned. all my friends. This is my 5th BMW and my service advisor Andrew Kim is also outstanding. The two of them need to be cloned. More